Dell Dimension 4300S Dell Dimension 4300S Owner's Manual - Page 40

If you cannot play a music CD or install a program from a CD, If you cannot play a DVD movie - dvd drive

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Page 40 highlights

www.dell.com | support.dell.com HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. If you cannot play a music CD or install a program from a CD E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the possibility that the original CD is defective. C L E A N T H E D I S C - See the Tell Me How help file for instructions. To access help files, see page 28. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - In Windows XP, click the gray speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the yellow speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE J A C K , C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone jack. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 50. HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. If you cannot play a DVD movie E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - In Windows XP, Click the Start button, and then click My Computer. In Windows 2000, doubleclick the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. 40 Solving Pr oblems

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40
Solving Problems
www.dell.com | support.dell.com
If you cannot play a music CD or install a program from a CD
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
If you cannot play a DVD movie
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
In Windows XP,
click the
speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the speaker icon in the lower-right corner of your screen. If the
floppy drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
EST
THE
DRIVE
WITH
ANOTHER
CD—
Insert another CD to eliminate the
possibility that the original CD is defective.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions. To access
help files, see page 28.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
In Windows XP, click the
gray speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the yellow speaker icon in the lower-right corner of your screen. Be
sure that the volume is turned up and that the sound is not muted.
I
F
HEADPHONES
ARE
CONNECTED
TO
THE
FRONT
-
PANEL
HEADPHONE
JACK
,
CHECK
FOR
SOUND
FROM
THE
HEADPHONES
—
Sound from the
speakers is automatically disabled when headphones are connected to the
computer’s front-panel headphone jack.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 50.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
In Windows XP,
Click the
Start
button, and then click
My Computer
. In Windows 2000, double-
click the
My Computer
icon on the Windows desktop. If the floppy drive is not
listed, perform a full scan with your antivirus software to check for and remove
viruses. Viruses can sometimes prevent Windows from recognizing the drive.