Dell Dimension 4300S Dell Dimension 4300S Owner's Manual - Page 36

Solving Problems, Connect the, modem to an analog, telephone jack only. The, modem does not operate

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Page 36 highlights

www.dell.com | support.dell.com RE I N S T A L L T H E S C A N N E R D R I V E R - Reinstall the scanner driver. See the scanner documentation for instructions. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 50. HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E C O N N E C T I O N - Verify that the telephone line is connected to the green jack on the modem. (The green line-in jack has either a LINE IN label or a connector-shaped icon next to it.) Make sure you hear a click when you insert the telephone line connector. C H E C K T H E T E L E P H O N E J A C K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K - If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the telephone line. C H E C K T H E T E L E P H O N E L I N E - Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one. 36 Solving Pr oblems

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36
Solving Problems
www.dell.com | support.dell.com
HINT:
Connect the
modem to an analog
telephone jack only. The
modem does not operate
while it is connected to a
digital telephone network.
R
EINSTALL
THE
SCANNER
DRIVER
—
Reinstall the scanner driver. See the
scanner documentation for instructions.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 50.
C
HECK
THE
CONNECTION
—
Verify that the telephone line is connected to the
green jack on the modem. (The green line-in jack has either a LINE IN label or a
connector-shaped icon next to it.) Make sure you hear a click when you insert the
telephone line connector.
C
HECK
THE
TELEPHONE
JACK
—
Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
—
If
you have other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, then bypass them and connect the
modem directly to the telephone wall jack with the telephone line.
C
HECK
THE
TELEPHONE
LINE
—
Try using a different telephone line. If you
are using a line that is 10 ft (3 m) or more in length, try a shorter one.