Dell Latitude D631 User's Guide - Page 87
down the computer, reinstall the hard drive, and restart the computer. If the problem persists
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HA RD- D ISK D RI VE CONFI GURATION ER R O R - The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 84), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the HardDisk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79). HA RD- D ISK D RI VE C O N T R O L L E R F A I LU R E 0 - The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 84), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79). HA RD-D ISK D RI VE F AILURE - The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 84), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79). HA RD-D ISK D RI VE READ FAIL URE - The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 84), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79). INSERT BOOTABLE MEDIA - The operating system is trying to boot to a nonbootable CD. Insert a bootable CD. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P P R O G R A M - The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program (see "System Setup Program" on page 109). KEYBOARD CLOCK LI NE FAIL URE - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 79). KEYBOARD CONTROLLER FA ILURE - For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 79). KEYBOARD D ATA LI NE FAI LURE - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 79). KEYBOARD STUCK KEY FA ILURE - For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 79). M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory Problems" on page 92. MEMO RY AL LOCATION ERROR - The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. Troubleshooting 87