Dell Latitude D631 User's Guide - Page 98
No sound from headphones, Touch Pad or Mouse Problems
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ELIMINA TE POSSIBLE INTERF ERENCE - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. REINSTALL THE AUD IO D RI VER - See "Reinstalling Drivers and Utilities" on page 102. RUN TH E DE L L DI A G N O S T I C S - See "Dell Diagnostics" on page 79. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. No sound from headphones CH E C K T H E HEAD PH ONE CA BLE C O N N E C TI O N - Ensure that the headphone cable is securely inserted into the headphone connector. AD J UST TH E WINDO WS VOLUME C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. CHECK THE MOUSE CABLE - Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. CH E C K T H E S YS T E M SE T U P P R O G R A M S E TT I N G S - Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.) TEST TH E MOUSE CO NTROLL ER - To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 79). REINSTALL THE TOUCH PAD DRIVER - See "Reinstalling Drivers and Utilities" on page 102. 98 Troubleshooting