Dell PowerEdge M620 Owners Manual - Page 83

number, all PCI devices. If system completes POST, update system BIOS.

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Error Code CPU0002 CPU0003 CPU0004 CPU0005 CPU0006 Message Information LCD Message Details Action CPU has a thermal trip. Check CPU heat sink. The processor temperature increased beyond the operational range. Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat-sink. Message Action CPU has failed the built-in self-test (BIST). 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help. Message Action CPU is stuck in POST. 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. reinstall memory and PCI one component at a time to meet the original configuration. 3. If the issue persists, see Getting Help. Message Action CPU failed to initialize. 1. Turn system off and remove input power for one minute. Reapply input power and turn system on. 2. Make sure the processor is seated correctly. 3. If the issue persists, see Getting Help. Message LCD Message Details Action Message Details CPU configuration is unsupported. CPU configuration is unsupported. Check CPU or BIOS revision. System is unable to boot or may run in a degraded state. Review the technical specifcations for supported processor types. Unrecoverable CPU complex error detected on CPU . System is unable to boot or may run in a degraded state. 83

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Error Code
Message Information
LCD Message
CPU <
number
> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review logs for fan failures, replace failed fans. If no fan failures are
detected, check inlet temperature (if available) and reinstall
processor heat-sink.
CPU0002
Message
CPU <
number
> has failed the built-in self-test (BIST).
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see
Getting Help
.
CPU0003
Message
CPU <
number
> is stuck in POST.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Reduce system configuration to minimum memory and remove
all PCI devices. If system completes POST, update system BIOS.
reinstall memory and PCI one component at a time to meet the
original configuration.
3. If the issue persists, see
Getting Help
.
CPU0004
Message
CPU <
number
> failed to initialize.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see
Getting Help
.
CPU0005
Message
CPU <
number
> configuration is unsupported.
LCD Message
CPU <
number
> configuration is unsupported. Check CPU or BIOS
revision.
Details
System is unable to boot or may run in a degraded state.
Action
Review the technical specifcations for supported processor types.
CPU0006
Message
Unrecoverable CPU complex error detected on CPU <
number
>.
Details
System is unable to boot or may run in a degraded state.
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