Dell PowerEdge M620 Owners Manual - Page 92

Getting, Getting Help, Hardware unsuccessfully updated for mezzanine card &lt - idrac firmware

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Error Code HWC4000 HWC4002 HWC4011 HWC4013 HWC4015 HWC5001 HWC5002 Message Information Message LCD Message Details Action A hardware incompatibility detected between BMC/iDRAC firmware and CPU. Incompatibility between BMC/iDRAC firmware and CPU. Update firmware. A hardware incompatibility was detected between BMC/iDRAC firmware and Processor(s). An iDRAC or BMC firmware update is needed. Update the BMC/iDRAC firmware. If the issue persists, see Getting Help. Message Details Action A hardware incompatibility detected between BMC/iDRAC firmware and other hardware. A hardware incompatibility was detected between BMC/iDRAC firmware and other hardware. An iDRAC or BMC firmware update is needed. Update the BMC/iDRAC firmware. If the issue persists, see Getting Help. Message Action Hardware unsuccessfully updated for mezzanine card . Check presence of the hardware, reinstall or reconnect, then reattempt the update. If the issue persists, see Getting Help. Message Action Hardware unsuccessfully updated for embedded NIC. Check presence, reinstall or reconnect, then reattempt the update. If the issue persists, see Getting Help. Message Details Action Link Tuning error detected. CMC has old firmware. After updating the firmware the CMC will recognize the device. Update the CMC firmware. If the issue persists, see Getting Help. Message Action is offline. If unexpected, check presence, then reinstall or reconnect. Message Details A fabric mismatch detected on . The fabric type for the IOM and mezzanine cards must match. 92

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Error Code
Message Information
HWC4000
Message
A hardware incompatibility detected between BMC/iDRAC firmware
and CPU.
LCD Message
Incompatibility between BMC/iDRAC firmware and CPU. Update
firmware.
Details
A hardware incompatibility was detected between BMC/iDRAC
firmware and Processor(s). An iDRAC or BMC firmware update is
needed.
Action
Update the BMC/iDRAC firmware. If the issue persists, see
Getting
Help
.
HWC4002
Message
A hardware incompatibility detected between BMC/iDRAC firmware
and other hardware.
Details
A hardware incompatibility was detected between BMC/iDRAC
firmware and other hardware. An iDRAC or BMC firmware update is
needed.
Action
Update the BMC/iDRAC firmware. If the issue persists, see
Getting
Help
.
HWC4011
Message
Hardware unsuccessfully updated for mezzanine card <
number
>.
Action
Check presence of the hardware, reinstall or reconnect, then
reattempt the update. If the issue persists, see
Getting Help
.
HWC4013
Message
Hardware unsuccessfully updated for embedded NIC.
Action
Check presence, reinstall or reconnect, then reattempt the update. If
the issue persists, see
Getting Help
.
HWC4015
Message
Link Tuning error detected.
Details
CMC has old firmware.
After updating the firmware the CMC will
recognize the device.
Action
Update the CMC firmware. If the issue persists, see
Getting Help
.
HWC5001
Message
<
name
> is offline.
Action
If unexpected, check presence, then reinstall or reconnect.
HWC5002
Message
A fabric mismatch detected on <
name
>.
Details
The fabric type for the IOM and mezzanine cards must match.
92