Dell XPS 700 Jet Black Owner's Manual - Page 53

Printer Problems, Printers and Other Hardware

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I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - A device may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see "System Board Components" on page 79). • Remove and then reinstall all memory modules (see "Memory" on page 81). • Remove and then reinstall any expansion cards, including graphics cards (see "Removing PCI and PCI Express Cards" on page 86). E L I M I N A T E I N T E R F E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N - See the printer documentation for setup and troubleshooting information. ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties, then click the Ports tab. For a parallel printer, ensure that Print to the following port(s): is set to LPT1 (Printer Port). For a USB printer, ensure that Print to the following port(s): is set to USB. Solving Problems 55

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Solving Problems
55
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
NOTE:
If you need technical assistance for your printer, contact the printer’s manufacturer.
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
—
A device may be malfunctioning or incorrectly installed.
•
Ensure that the processor power cable is securely connected to the system board power connector
(POWER2) (see "System Board Components" on page 79).
•
Remove and then reinstall all memory modules (see "Memory" on page 81).
•
Remove and then reinstall any expansion cards, including graphics cards (see "Removing PCI and PCI
Express Cards" on page 86).
E
LIMINATE
INTERFERENCE
—
Some possible causes of interference are:
•
Power, keyboard, and mouse extension cables
•
Too many devices connected to the same power strip
•
Multiple power strips connected to the same electrical outlet
C
HECK
THE
PRINTER
DOCUMENTATION
—
See the printer documentation for setup and
troubleshooting information.
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON
C
HECK
THE
PRINTER
CABLE
CONNECTIONS
—
•
See the printer documentation for cable connection information.
•
Ensure that the printer cables are securely connected to the printer and the computer.
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
V
ERIFY
THAT
THE
PRINTER
IS
RECOGNIZED
BY
W
INDOWS
—
1
Click
Start
, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
View installed printers or fax printers
.
If the printer is listed, right-click the printer icon.
3
Click
Properties
, then click the
Ports
tab. For a parallel printer, ensure that
Print to the following
port(s):
is set to
LPT1 (Printer Port)
. For a USB printer, ensure that
Print to the following port(s):
is set
to
USB
.