Dell XPS 700 Jet Black Owner's Manual - Page 60
Contacting Dell, Light Pattern, Problem Description, Suggested Resolution
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Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred. • Reseat any installed graphics cards (see "Cards" on page 85). • If available, install a working graphics card into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 145). A possible floppy drive or hard drive failure has Reseat all power and data cables. occurred. A possible USB failure has occurred. Reinstall all USB devices and check all cable connections. No memory modules are detected. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are installed, remove the modules (see "Removing Memory" on page 84), then reinstall one module (see "Installing Memory" on page 82) and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into your computer (see "Installing Memory" on page 82). • If the problem persists, contact Dell (see "Contacting Dell" on page 145). • Ensure that no special requirements for memory module/connector placement exist (see "Memory" on page 81). • Ensure that the memory you are using is supported by your computer (see "Memory" on page 127). • If the problem persists, contact Dell (see "Contacting Dell" on page 145). 62 Advanced Troubleshooting