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Dell XPS 700 Jet Black Owner's Manual - Page 68

Restoring the Computer to an Earlier Operating State, Undoing the Last System Restore

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Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration process is complete. NOTE: If a problem occurs after you install a device driver, first try to resolve the problem by using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 68), or reinstall the driver with the Drivers and Utilities CD (see "Using the Drivers and Utilities CD" on page 68). 1 Click Start, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that Restore my computer to an earlier time is selected, then click Next. 3 Under Select a Restore Point, click the calendar date and restore point to which you want to restore your computer, and then click Next. NOTE: Calendar dates with available restore points appear in bold. If a calendar date has only one restore point available, that restore point is automatically selected. 4 Under Conform Restore Point Selection, click Next. The System Restore process collects necessary data, then restarts the computer. 5 Under Restoration Complete (after the computer has restarted), click OK. NOTE: After your computer has been restored to an earlier operating state, you can repeat the restoration process and use a different restore point, or you can undo the restoration and return the computer to its original operating state. Undoing the Last System Restore NOTICE: Before you undo the most recent system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration process is complete. 1 Click Start, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that Undo my last restoration is selected, then click Next. 3 Under Confirm Restoration Undo, click Next. The System Restore process collects necessary data, then restarts the computer. 4 Under Undo Complete (after the computer has restarted), click OK. Enabling or Disabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To determine if System Restore is enabled: 1 Click Start, then click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 70 Advanced Troubleshooting

Section	Page
Finding Information	7
Setting Up and Using Your Computer	11
Front and Back View of the Computer	11
Front View	11
Front I/O Connectors	13
Back View	14
Back I/O Connectors	15
Attaching the Computer Stand	16
Connecting Monitors	18
Connecting a Monitor (Without an Adapter)	18
Connecting a Monitor (With an Adapter)	19
Connecting a Monitor in a Dual Graphics Card Configuration	20
Connecting Two or More Monitors	21
Connecting a TV	22
Changing the Display Settings to Support Two or More Monitors	23
About Your RAID Configuration	23
RAID Level 0 Configuration	24
RAID Level 1 Configuration	24
Configuring Your Hard Drives for RAID	25
Using the Nvidia MediaShield ROM Utility	26
Using Nvidia MediaShield	27
Playing CDs and DVDs	30
Playing a CD or DVD	30
Adjusting the Volume	31
Adjusting the Picture	31
Copying CDs and DVDs	32
How to Copy a CD or DVD	32
Using Blank CDs and DVDs	32
Helpful Tips	33
Using a Media Card Reader (Optional)	34
Network Setup Wizard	36
Transferring Information to a New Computer	36
Power Management	37
Overview	37
Standby Mode	37
Hibernate Mode	38
Power Options Properties	38
Optimizing Performance	41
Understanding Hyper-Threading	41
Understanding PCI Express Cards	41
Understanding Dual Graphics Technology	42
Understanding CPU Over-Clocking	42
Solving Problems	43
Troubleshooting Tips	43
Battery Problems	43
Drive Problems	43
CD and DVD drive problems	44
Hard drive problems	45
E-Mail, Modem, and Internet Problems	45
Error Messages	46
IEEE 1394 Device Problems	47
Keyboard Problems	47
Lockups and Software Problems	48
The computer does not start up	48
The computer stops responding	48
A program stops responding	49
A program crashes repeatedly	49
A program is designed for an earlier Windows operating system	49
A solid blue screen appears	49
Other software problems	50
Memory Problems	50
Mouse Problems	51
Network Problems	51
Power Problems	52
Printer Problems	53
Scanner Problems	54
Sound and Speaker Problems	54
No sound from speakers	54
No sound from headphones	55
Video and Monitor Problems	56
The screen is blank	56
The screen is difficult to read	56
3-D image quality is poor	57
Advanced Troubleshooting	59
Diagnostic Lights	59
Dell Diagnostics	62
When to Use the Dell Diagnostics	62
Drivers	65
What Is a Driver?	65
Identifying Drivers	65
Reinstalling Drivers	65
Using Microsoft® Windows® XP System Restore	67
Creating a Restore Point	67
Restoring the Computer to an Earlier Operating State	68
Undoing the Last System Restore	68
Resolving Software and Hardware Incompatibilities	69
Reinstalling Microsoft® Windows® XP	69
Before You Begin	69
Reinstalling Windows XP	69
Removing and Installing Parts	73
Before You Begin	73
Recommended Tools	73
Preparing to Work Inside Your Computer	73
Removing the Computer Cover	74
Inside View of Your Computer	76
System Board Components	77
Memory	79
DDR2 Memory Overview	79
Addressing Memory Configurations	80
Installing Memory	80
Removing Memory	82
Cards	83
Removing PCI and PCI Express Cards	84
Installing PCI and PCI Express Cards	86
Removing a PCI Express Graphics Card from a Dual Configuration	89
Installing a PCI Express Graphics Card in a Dual Configuration	91
Network Adapter and Sound Card Settings	94
Drives	95
About Serial ATA Drives	96
General Drive Installation Guidelines	96
Hard Drive	97
Removing a Hard Drive	97
Installing a Hard Drive	99
Drive Panel	102
Removing the Drive Panel	102
Replacing the Drive Panel	103
Floppy Drive	104
Removing a Floppy Drive	104
Installing a Floppy Drive	106
Media Card Reader	108
Removing a Media Card Reader	108
Installing a Media Card Reader	110
CD/DVD Drive	112
Removing a CD/DVD Drive	112
Installing a CD/DVD Drive	114
Processor Airflow Shroud	117
Removing the Processor Airflow Shroud	117
Installing the Processor Airflow Shroud	118
Processor	118
Removing the Processor	118
Installing the Processor	119
Battery	121
Replacing the Battery	121
Removing the Computer Stand	122
Replacing the Computer Cover	123
Appendix	125
Specifications	125
System Setup	130
Overview	130
Entering System Setup	130
System Setup Options	131
Boot Sequence	136
Clearing Forgotten Passwords	137
Clearing CMOS Settings	139
Cleaning Your Computer	139
Computer, Keyboard, and Monitor	139
Mouse	140
Floppy Drive	140
CDs and DVDs	140
Dell Technical Support Policy (U.S. Only)	140
Definition of \	141
Definition of \	141
FCC Notices (U.S. Only)	141
Class A	142
Class B	142
FCC Identification Information	142
Contacting Dell	143

Match case Limit results 1 per page

Advanced Troubleshooting

Restoring the Computer to an Earlier Operating State

NOTICE:

Before you restore the computer to an earlier operating state, save and close all open files and exit any

open programs. Do not alter, open, or delete any files or programs until the system restoration process is complete.

NOTE:

If a problem occurs after you install a device driver, first try to resolve the problem by using Windows XP

Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 68), or reinstall the driver with the

Drivers and Utilities CD (see "Using the Drivers and Utilities CD" on page 68).

Click

Start

, point to

All Programs

→

Accessories

→

System Tools

, and then click

System Restore

Ensure that

Restore my computer to an earlier time

is selected, then click

Under

Select a Restore Point

, click the calendar date and restore point to which you want to restore

your computer, and then click

NOTE:

Calendar dates with available restore points appear in bold. If a calendar date has only one restore

point available, that restore point is automatically selected.

Under

Conform Restore Point Selection

, click

The System Restore process collects necessary data, then restarts the computer.

Under

Restoration Complete

(after the computer has restarted), click

NOTE:

After your computer has been restored to an earlier operating state, you can repeat the restoration process

and use a different restore point, or you can undo the restoration and return the computer to its original operating

state.

Undoing the Last System Restore

NOTICE:

Before you undo the most recent system restore, save and close all open files and exit any open

programs. Do not alter, open, or delete any files or programs until the system restoration process is complete.

Click

Start

, point to

All Programs

→

Accessories

→

System Tools

, and then click

System Restore

Ensure that

Undo my last restoration

is selected, then

click

Under

Confirm Restoration Undo

, click

The System Restore process collects necessary data, then restarts the computer.

Under

Undo Complete

(after the computer has restarted), click

Enabling or Disabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is

automatically disabled. To determine if System Restore is enabled:

Click

Start

, then click

Control

Panel

Under

Pick a Category

, click

Performance and Maintenance

Click

System