Dell XPS 700 Jet Black Owner's Manual - Page 66

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Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click Start, then click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which the new driver was installed, then click Properties. 7 Click the Driver tab. 8 Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities CD. Using the Drivers and Utilities CD If a problem occurs on your computer after you install or update a driver and Windows XP Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities CD. 1 With the Windows desktop displayed, insert the Drivers and Utilities CD. If this is your first time to use the Drivers and Utilities CD, proceed to step 2. If not, go to step 4. 2 When the ResourceCD Installation window appears, click OK, and then follow the instructions on the screen. 3 When the InstallShield Wizard Completed window appears, click Finish. The ResourceCD window appears. 4 Under Welcome Dell System Owner, click Next. 5 Click Drivers. The drivers that are used by your computer are automatically displayed in the Drivers window. NOTE: The ResourceCD displays drivers only for the hardware that came installed in your computer. If you installed additional hardware, and applicable drivers are not displayed, exit the ResourceCD program and see the documentation that came with the hardware. 6 Click the driver that you want to reinstall. NOTE: If a driver for a particular device is not listed, then a driver for that device is already included with the operating system. 7 Click Extract, and then follow the instructions on the screen. 68 Advanced Troubleshooting

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68
Advanced Troubleshooting
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
Rollback to replace the driver with the previously installed version.
1
Click
Start
, then click
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
.
3
Click
System
.
4
In the
System Properties
window, click the
Hardware
tab.
5
Click
Device Manager
.
6
Right-click the device for which the new driver was installed, then click
Properties
.
7
Click the
Driver
tab.
8
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, reinstall the driver from the
Drivers and
Utilities
CD.
Using the Drivers and Utilities CD
If a problem occurs on your computer after you install or update a driver and Windows XP Device Driver
Rollback does not resolve the problem, reinstall the driver from the
Drivers and Utilities
CD.
1
With the Windows desktop displayed, insert the
Drivers and Utilities
CD.
If this is your first time to use the
Drivers and Utilities
CD, proceed to step 2. If not, go to step 4.
2
When the
ResourceCD Installation
window appears, click
OK
, and then follow the instructions on
the screen.
3
When the
InstallShield Wizard Completed
window appears, click
Finish
.
The
ResourceCD
window appears.
4
Under
Welcome Dell System Owner
, click
Next
.
5
Click
Drivers
.
The drivers that are used by your computer are automatically displayed in the
Drivers
window.
NOTE:
The ResourceCD displays drivers only for the hardware that came installed in your computer. If you
installed additional hardware, and applicable drivers are not displayed, exit the ResourceCD program and see
the documentation that came with the hardware.
6
Click the driver that you want to reinstall.
NOTE:
If a driver for a particular device is not listed, then a driver for that device is already included with the
operating system.
7
Click
Extract
, and then follow the instructions on the screen.