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Epson 7880 User's Guide - Page 163

Chap 7-Solving Problems, Diagnosing Problems - review

UPC - 010343866874

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Chapter 7: Solving Problems 163 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides instructions for the following: • Diagnosing problems • Checking error messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams • Solving problems with the optional Auto Take-Up Reel • Uninstalling and reinstalling the printer driver Diagnosing Problems The printer includes a number of ways to help you diagnose problems: • To identify the most common problems, check the messages and lights on the control panel. See pages 164 through 168 for more information. • If you're using the Epson printer driver and Status Monitor utility, check your software for error messages. See page 134 for more information. • To determine whether the problem is caused by the printer itself, print a status sheet from the control panel. See page 131 for instructions. • Review the FAQs at www.proimaging.epson.com for possible solutions. • If none of the suggested solutions in this chapter solve your problem, contact Epson as described under "Where To Get Help" on page 13. 163

Section	Page
Front Matter	1
Trademarks	2
Legal Notices	2
FCC Compliance Statement	3
Contents	5
Introduction	11
Warnings, Cautions, Notes, and Tips	11
Options and Accessories	12
Where To Get Help	13
Macintosh System Requirements	13
Windows System Requirements	14
Important Safety Instructions	15
Ink Cartridge Safety Instructions	17
Printer Parts	18
Chap 1-Setting Up the Printer	19
Unpacking and Assembling the Epson Stylus Pro 7880	19
Unpacking and Assembling the Stand	20
Unpacking the Printer	22
Mounting the Printer on the Stand	24
Attaching the Paper Basket	27
Unpacking and Assembling the Epson Stylus Pro 9880	29
Unpacking and Assembling the Stand	30
Unpacking the Printer	31
Mounting the Printer on the Stand	33
Attaching the Paper Basket	36
Connecting the Power Cord	39
Installing Ink	40
Connecting to Your System	42
Updating Your Printer Firmware	42
Checking the Current Firmware Version	43
Downloading the Firmware	43
Updating the Firmware	43
Configuring the Printer for Your Network	44
Chap 2-Handling Paper and Other Media	45
Selecting Media for Your Printer	45
Available Epson Special Media	46
Guidelines for Using Epson Media	55
Using Roll Paper	55
Roll Paper Guidelines	55
Loading the Paper onto the Spindle	57
Placing the Paper in the Printer	58
Removing Paper from the Spindle	60
Switching Between 2-Inch and 3-Inch Roll Paper	61
Cutting Paper Manually with the Built-in Cutter	61
Printing Trim Lines	62
Using Cut Sheet Paper	63
Loading Cut Sheets	63
Loading Small Cut Sheets or Fine Art Paper	64
Printing on Posterboard	65
Adjusting the Platen Gap for Thick or Thin Paper	68
Using the Paper Basket	69
Catching Printouts From the Epson Stylus Pro 7880	69
Catching Printouts in Front of the Epson Stylus Pro 9880	71
Catching Printouts Under the Epson Stylus Pro 9880	72
Optimizing the Settings for Your Paper	74
Creating Paper Configurations	74
Printing Your Paper Configurations	76
Selecting Paper Configurations	76
Chap 3-Printing With Epson Drivers for Macintosh	77
Sizing Images for Borderless Printing on Roll Paper	78
Choosing Page Setup Options	79
Choosing Basic Print Options	82
Selecting the Correct Media Type Setting	84
Choosing Color Management Options	86
Choosing Paper Configuration Options	87
Choosing Roll Paper Options	89
Controlling Borderless Image Expansion	90
Choosing Advanced Black and White Photo Settings	91
Creating a Custom Preset and Printing	93
Managing Print Jobs	94
Chap 4-Printing With Epson Drivers for Windows	95
Sizing Images for Borderless Printing on Roll Paper	96
Choosing Basic Print Options	97
Selecting the Correct Media Type Setting	99
Choosing Color Management Options	101
Choosing Roll Paper Options	103
Choosing Cut Sheet Paper Options	106
Choosing Page Layout Options	109
Choosing Advanced Black and White Photo Settings	110
Choosing Paper Configuration Options	112
Saving, Exporting, and Importing Custom Settings	116
Saving and Exporting a Custom Settings Group	116
Importing a Custom Settings Group	117
Loading a Pre-Defined Settings Group	117
Editing Printer Driver Settings	118
Managing Print Jobs	119
Using the Progress Meter	119
Optimizing Print Speed	120
Setting Monitoring Preferences	121
Chap 5-Managing Color With Profiles	123
Macintosh Printing With a Color Profile	123
Setting Up Photoshop and Assigning a Profile	123
Selecting Print Settings and Printing	126
Windows Printing With a Color Profile	127
Setting Up Photoshop and Assigning a Profile	127
Selecting Print Settings and Printing	129
Chap 6-Maintaining and Transporting the Printer	131
Checking Printer Status and Part Life	131
Printing Status Information	132
Viewing Status Information	132
Checking Printer Status From the Printer Driver	134
Checking and Cleaning the Print Head	135
Running the Nozzle Check and Head Cleaning Utilities	135
Checking and Cleaning the Print Head Using the Control Panel	136
Manually Checking and Cleaning the Print Head	137
Running a Power Cleaning Cycle	138
Aligning the Print Head	139
Manually Aligning the Print Head	140
Replacing Ink Cartridges	141
Switching Black Ink Cartridges	145
Draining the Old Ink	145
Installing the New Black Ink Cartridge	147
Updating the Printer Driver Information	148
Changing the Date and Time	149
Using Maintenance Mode	149
Replacing the Paper Cutter Blade	151
Removing the Old Blade	151
Installing the New Cutter Blade	153
Replacing the Maintenance Tank	154
Cleaning the Printer	156
Transporting or Storing the Printer	157
Preparing the Printer for Shipment	158
Moving the Printer on the Stand	160
Setting Up the Printer After Transportation	161
Chap 7-Solving Problems	163
Diagnosing Problems	163
Checking Error Messages and Lights	164
Improving Print Quality	168
Solving Operational Problems	172
Solving Miscellaneous Printing Problems	173
Solving Paper Problems	174
Fixing Paper Eject Problems	175
Clearing Paper Jams	176
Solving Problems With the Optional Auto Take-Up Reel	178
Uninstalling and Reinstalling the Printer Driver	178
Appendix A: Specifications	181
Environmental	181
Electrical	181
Dimensions and Weight	182
Printer Interfaces	182
Safety Approvals	182
Media	182
Roll Paper	182
Cut Sheets	184
Printable Area	187
Ink Cartridges	188
Appendix B: Installing and Using Optional Equipment	189
Installing the Manual Media Cutting System	190
Removing the Manual Media Cutting System	191
Using the Auto Take-Up Reel	192
Loading Roll Paper Onto the Take-Up Reel	193
Printing Using the Auto Take-Up Reel	198
Adjusting the Auto Take-Up Reel Sensor	199
Appendix C: Control Panel Summary	201
Control Panel Buttons and Lights	201
Buttons	201
Lights	203
LCD Display Messages and Icons	203
Messages	203
Icons	204
Menu Setting Summary	206