Epson ActionTower 8400 User Manual - Page 139
ldentifying Your System, Serial number
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q Password problems q Software problems q Printer or scanner problems q Option card problems q Memory module problems q External cache problems q Controller problems. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection for help; see "Where to Get Help" in the Introduction of this manual for instructions. ldentifying Your System When you request technical assistance, be ready to provide the serial number and "A" code or model number of your computer, its system BIOS version number, its configuration (including the type of disk drives, monitor, and option cards), and the names and version numbers of any software programs you are using. Use these guidelines to locate information about your system. Record the information in your User's Digest so you'll have it available if your system is not working. Serial number: Look on the back or side panel of the computer to find the serial number; also note the number beginning with A (the "A" code). 7-2 Troubleshooting
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