Epson LQ 670 User Manual - Page 118

Contacting Customer Support., Using bidirectional adjustment mode. This explains

Page 118 highlights

This chap ter d escribes w hat you can d o if you are having problem s printing. It is d ivid ed into these sections: u Using the error ind icators. This section d escribes how to u se the control panel lights as error ind icators so you can d iagnose and fix p rinter p roblem s. u Printing a self test. This section exp lains how to ru n the p rinter's self test to d eterm ine w hether the problem lies w ith the printer or the com p uter. u Using hex d um p m od e. This section d escribes the printer's hex d u m p m od e. Experienced users m ay w ant to u se this m od e to pinp oint com m u nication p roblem s. u Problem s and solutions. This section d escribes how to solve problems w ith the power supply, paper hand ling, p rinter operation, and the quality of the printout. u Clearing a p ap er jam . This section show s you how to clear a p ap er jam . u Using bid irectional ad ju stm ent m od e. This section explains how to use the bid irectional ad justm ent featu re to ensure that vertical lines are p roperly aligned in you r printout. Use the inform ation in this chapter to pinp oint the source of your p rinter p roblem , and then try the recom m end ed solu tions. If none of these solu tion fixes your p roblem , see Ap pend ix C, "Contacting Cu stom er Sup port." 7-2 Troubleshooting

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This chapter describes what you can do if you are having
problems printing. It is divided into these sections:
Using the error indicators. This section describes how to
use the control panel lights as error indicators so you can
diagnose and fix printer problems.
Printing a self test. This section explains how to run the
printer’s self test to determine whether the problem lies
with the printer or the computer.
Using hex dump mode. This section describes the printer’s
hex dump mode. Experienced users may want to use this
mode to pinpoint communication problems.
Problems and solutions. This section describes how to
solve problems with the power supply, paper handling,
printer operation, and the quality of the printout.
Clearing a paper jam. This section shows you how to clear
a paper jam.
Using bidirectional adjustment mode. This section explains
how to use the bidirectional adjustment feature to ensure
that vertical lines are properly aligned in your printout.
Use the information in this chapter to pinpoint the source of
your printer problem, and then try the recommended solutions.
If none of these solution fixes your problem, see Appendix C,
“Contacting Customer Support.”
7-2
Troubleshooting