Epson Perfection V550 Photo User Manual - Page 95

Uninstalling Scanner Software - Mac OS X, Where to Get Help

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• Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Scanner Software Uninstalling Scanner Software - Mac OS X In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 5. Select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your scanner software, see the Start Here sheet for instructions. Parent topic: When to Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or email Epson with your questions. 95

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•
Windows XP
: Open the Windows
Control Panel
utility. Double-click
Add or Remove Programs
.
Select the scanner software program and click
Change/Remove
.
4.
Restart your computer, then see the
Start Here
sheet to re-install your software.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic:
When to Uninstall Your Scanner Software
Uninstalling Scanner Software - Mac OS X
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
Note:
If you find that re-installing your scanner software does not solve a problem, contact Epson.
1.
To download the Uninstaller utility, visit the Epson download site (
U.S. downloads
or
Canadian
downloads
).
2.
Follow the instructions on the screen to install the Uninstaller utility.
3.
Quit all applications currently running on your Mac.
4.
Double-click the
Uninstaller
icon.
5.
Select the checkbox for each software program you want to uninstall.
6.
Click
Uninstall
.
7.
Follow the on-screen instructions to uninstall the software.
8.
To reinstall your scanner software, see the
Start Here
sheet for instructions.
Parent topic:
When to Uninstall Your Scanner Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada) for solutions to
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or email Epson with your questions.
95