HP 2410 HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 149
If the essential icons do not appear, remove the software and then, reinstall it as described
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troubleshooting problem A red X or yellow triangle appears on the USB connect prompt possible cause and solution troubleshooting information follow these steps 1 Verify that the front panel cover is firmly attached, then unplug the HP PSC and plug it in again. 2 Verify that the USB and power cables are plugged in. 3 Verify that the USB cable is set up properly as follows: - Unplug the USB cable and plug it in again. - Do not attach the USB cable to a keyboard or non-powered hub. - Verify that the USB cable is 3 meters or less in length. - If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation. 4 Continue with the installation and reboot the computer when prompted. Then open HP Director and check for the essential icons (scan picture, scan document, and hp gallery) 5 If the essential icons do not appear, remove the software and then reinstall it as described in Some of the icons are missing in the hp director on page 140. I received a message Try to continue with the installation. If that doesn't work, stop and then that an unknown error restart the installation. has occurred reference guide 139
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