HP 3600dn HP Jetdirect Print Server Administrator's Guide - Page 75
General Troubleshooting, Troubleshooting Chart - Assessing the Problem
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General Troubleshooting Troubleshooting Chart - Assessing the Problem Is the Printer On and Online? See Procedure 1 NO YES Can you print a Configuration Page? YES See Procedure 2 NO Does the printer control panel display a "READY" message? NO See Procedure 3 YES Does an "I/O Card Ready" message appear on See Chapter 7 the config NO page? YES Is the printer communicating with the network? YES See Procedure 4 NO If the problem persists, see your network documentation. Figure 6-1 Assessing the Problem ENWW General Troubleshooting 67
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General Troubleshooting
Troubleshooting Chart - Assessing the Problem
Is the Printer
On and Online?
Can you print
a Configuration
Page?
Does the
printer control panel
display a "READY"
message?
Is the
printer
communicating
with the
network?
YES
Does an
"I/O Card Ready"
message appear on
the config
page?
If the problem persists, see your
network documentation.
NO
See Procedure 1
NO
See Procedure 2
NO
See Procedure 3
NO
See Chapter 7
NO
YES
YES
YES
YES
See Procedure 4
Figure 6-1
Assessing the Problem
ENWW
General Troubleshooting
67