HP 5100tn HP LaserJet 5100Le printer - User Guide - Page 76
x or 52.x, PRINTER ERROR, xy.zz, PRESS GO TO, CONTINUE, x, 57.x, or 59.x, Internal memory ROM or RAM - 57 1 error
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Printer Messages (Continued) Message Explanation or Recommended Action 51.x or 52.x PRINTER ERROR A temporary printing error occurred. Press [Go]. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) 53.xy.zz PRINTER ERROR There is a problem with the printer's memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows: x = DIMM type 0 = ROM 1 = RAM y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz = Error number Turn the printer off, and then reseat the DIMM that caused the error. Turn the printer on. If the problem persists, move the DIMM to a different slot or replace the specified DIMM (page C-2). If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) 55 PRINTER ERROR alternates with PRESS GO TO CONTINUE A temporary printing error occurred. Press [Go]. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) 56.x, 57.x, 58.x, or 59.x PRINTER ERROR 62.x PRINTER ERROR 64.x PRINTER ERROR A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.(See the telephone support flyer included with the printer.) There is a problem with the printer's memory. The x value refers to the location of the problem: 0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3 You might need to replace the specified DIMM. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) 68 Chapter 4: Problem Solving ENWW