HP 5100tn HP LaserJet 5100Le printer - User Guide - Page 77

Nvram Error, Check Settings, Nvram Full, Printer Error, Cancel Job], Message

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Printer Messages (Continued) Message 68 NVRAM ERROR CHECK SETTINGS 68 NVRAM FULL CHECK SETTINGS 69.x PRINTER ERROR 79.xxxx PRINTER ERROR Explanation or Recommended Action An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and check the printer settings to determine which values have changed (page 80). Hold down [Cancel Job] while turning the printer on. This will clean up the NVRAM by removing old areas that are not being used. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) The printer's nonvolatile memory (NVRAM) is full. Some settings might have been reset to the factory defaults. Print a configuration page and check the printer settings to determine which values have changed (page 80). If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, contact the software vendor for assistance.) If the message persists with different software applications and print jobs, record the numbers that appear (xxxx) and contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) ENWW Chapter 4: Problem Solving 69

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ENWW
Chapter 4:
Problem Solving
69
68 NVRAM ERROR
CHECK SETTINGS
An error occurred in the printer’s nonvolatile memory (NVRAM) and
one or more printer settings has been reset to its factory default.
Print a configuration page and check the printer settings to determine
which values have changed (page 80).
Hold down
[Cancel Job]
while turning the printer on. This will clean
up the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
68 NVRAM FULL
CHECK SETTINGS
The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to determine
which values have changed (page 80).
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
69.x
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (
xxxx
) indicate the
specific type of error.
Turn the printer off, and then turn the printer on. Try printing a job from
a different software application. If the job prints, go back to the first
application and try printing a different file. (If the message only
appears with a certain software application or print job, contact the
software vendor for assistance.)
If the message persists with different software applications and print
jobs, record the numbers that appear (
xxxx
) and contact an
HP-authorized service or support provider. (See the telephone
support flyer included with the printer.)
Printer Messages (Continued)
Message
Explanation or Recommended Action