HP 5310m HP ProBook 5310m Notebook PC - Maintenance and Service Guide - Page 134

Using f11 recovery tools, Using a Windows 7 operating system DVD (purchased separately)

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Backup and recovery Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11, follow these steps: 1. If possible, back up all personal files. 2. If possible, check for the presence of the HP Recovery partition: select Start, right-click Computer, click Manage, and then click Disk Management. ✎ If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this chapter. 3. If the HP Recovery partition is listed, restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 4. Press f11 while the "Press for recovery" message is displayed on the screen. 5. Follow the on-screen instructions. Using a Windows 7 operating system DVD (purchased separately) If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. Ä CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 7 operating system DVD, follow these steps: ✎ This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. 8-4 Maintenance and Service Guide

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8–4
Maintenance and Service Guide
Backup and recovery
Using f11 recovery tools
CAUTION:
Using
f11
completely erases hard drive contents and reformats the hard drive. All files you have created and any
software installed on the computer are permanently removed. The
f11
recovery tool reinstalls the operating system and
HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using
f11
, follow these steps:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition: select
Start
, right-click
Computer
, click
Manage
, and then click
Disk Management
.
✎
If the HP Recovery partition is not listed, you must recover your operating system and programs using
the Windows 7 operating system DVD and the
Driver Recovery disc
(both purchased separately). For
additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)”
section in this chapter.
3.
If the HP Recovery partition is listed, restart the computer, and then press
esc
while the “Press the ESC key
for Startup Menu” message is displayed at the bottom of the screen.
4. Press
f11
while the “Press <F11> for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using a Windows 7 operating system DVD (purchased separately)
If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously
created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and
repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is
easily accessible. To order a Windows 7 operating system DVD, go to
, select your country
or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For
contact information, refer to the
Worldwide Telephone Numbers
booklet included with the computer.
Ä
CAUTION:
Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All
files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the
recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD, follow these steps:
✎
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the
Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5. Click
Next
.
6. Select
Repair your computer
.
7.
Follow the on-screen instructions.