HP 680n HP Wireless Print Server 680n - (English) Setup Guide - Page 53

Firmware Download Failure, If Server-Based Authentication Is Not Used - firmware upgrade

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● Elevate the Access Point's antenna. In most office environments, elevating the Access Point's antenna will improve the range and performance of all wireless devices. ● Add an external antenna to the HP Jetdirect wireless print server. In most office environments, elevating the print server's external antenna will improve its range and performance. (For instructions, see Chapter 2.) Firmware Download Failure HP Jetdirect wireless print servers support network installation, or download, of firmware upgrades to provide new or enhanced features. As with other HP Jetdirect print servers, firmware upgrades may be downloaded using tools such as HP Download Manager (Windows), HP Web Jetadmin, or FTP (File Transfer Protocol). ● If the firmware download fails to complete, you should restart the download without cycling power to the print server. ● If power is lost during the download and the print server must be restarted, your next steps depend on whether the print server is configured for server-based authentication. If Server-Based Authentication Is Not Used If a firmware download failure occurs on an HP Jetdirect wireless print server that is not configured for server-based authentication, simply restart the download process and try again. If it is power-cycled, the print server will regain its previous configuration prior to the download failure. Troubleshooting 5-9

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Troubleshooting 5-9
●
Elevate the Access Point’s antenna. In most office environments,
elevating the Access Point’s antenna will improve the range and
performance of all wireless devices.
●
Add an external antenna to the HP Jetdirect wireless print server.
In most office environments, elevating the print server’s external
antenna will improve its range and performance. (For instructions,
see Chapter 2.)
Firmware Download Failure
HP Jetdirect wireless print servers support network installation, or
download, of firmware upgrades to provide new or enhanced features.
As with other HP Jetdirect print servers, firmware upgrades may be
downloaded using tools such as HP Download Manager (Windows), HP
Web Jetadmin, or FTP (File Transfer Protocol).
●
If the firmware download fails to complete, you should
restart the
download without cycling power
to the print server.
●
If power is lost during the download and the print server must be
restarted, your next steps depend on whether the print server is
configured for server-based authentication.
If Server-Based Authentication Is Not Used
If a firmware download failure occurs on an HP Jetdirect wireless print
server that is not configured for server-based authentication, simply
restart the download process and try again. If it is power-cycled, the
print server will regain its previous configuration prior to the download
failure.