HP 7960 HP Photosmart 7900 series - (English) Basics Guide - Page 50

chapter 6 Problem The On/Attention light is blinking amber. Possible cause An unrecoverable error has occurred. Solution Try the following: • Turn off the printer. Unplug the printer's power cord, wait one minute, then plug it in again. Turn on the printer. • If this does not work, go to www.hp.com/support or contact HP support. printing problems The troubleshooting section of the HP Photosmart Printer Help contains more detailed solutions. For information about viewing the printer help, see view the hp photosmart printer help on page 2. Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Note: In the presence of high electromagnetic fields, output may be slightly distorted. Problem Possible cause Solution The printer does not generate Your need to select the borderless photo output. appropriate paper size. For instructions on setting the paper size for borderless photos, see set borderless printing on page 19 and print from your computer on page 39. Printing is very slow. (Continued on next page.) Your computer may have less than the recommended system requirements. Check the amount of RAM (system memory) and the processor speed of your computer. For information about system requirements, see the HP Photosmart Printer Help. Too many software programs Close all unnecessary software may be running at the same programs. time. You may have Extend Colors turned on. Turn off the option by using the printer's MENU button. For more information, see the HP Photosmart Printer Help. You may be using outdated printer software. Update the version of the printer software you are using. For more information, see the HP Photosmart Printer Help. 46 hp photosmart 7900 series