HP 7960 HP Photosmart 7900 series - (English) Basics Guide - Page 55

troubleshooting Message Problem Solution PRINT CARTRIDGE CRADLE IS STUCK. CLEAR JAM THEN PRESS OK. The print cartridge cradle is stuck. Clear any obstruction in the print cartridge cradle path, and press the OK button to continue. MEMORY CARD IN BACKWARDS. The memory card is facing the THE BLACK SIDE SHOULD FACE UP. wrong direction. Remove the memory card and reinsert it with the gold contacts facing down. For more information, see insert a memory card on page 24. CARD ACCESS ERROR. JOB WAS CANCELLED. SEE COMPUTER FOR DETAILS. PRESS OK. - OR FILE DIRECTORY STRUCTURE IS CORRUPTED. - OR CARD MAY BE DAMAGED. JOB WAS CANCELLED. SEE COMPUTER FOR DETAILS. PRESS OK. The printer cannot read the data on the memory card and cannot complete any current print or save jobs. The data may be corrupted or there may be a physical problem with the memory card. Try the following: • Save the files to your computer and access them from there. For more information, see the HP Photosmart Printer Help. If this does not work, use a new memory card or reformat your memory card using your camera. Any photos on the reformatted memory card will be lost. • If this does not work, the photo files may be damaged or unreadable. Before you contact HP support, try another memory card to determine if it is the printer or the memory card that is failing. CAN NOT PRINT PHOTOS. More than ten photos specified Save the files to your computer for a print job may be corrupt, and print from your computer. missing, or are an For more information, see the unsupported file type. HP Photosmart Printer Help. COULD NOT READ PROOF SHEET. The proof sheet is smeared or SCAN CANCELLED. PLEASE PRINT has stray marks. A NEW PROOF SHEET. PRESS OK. Print a new proof sheet. For more information, see print a proof sheet on page 30. CAN NOT DETECT THE PROOF SHEET. SCAN CANCELLED. PLEASE REINSERT AND RESCAN. PRESS OK. You may have loaded the proof sheet with the printed side facing up. 1 Insert the proof sheet into the In tray with the printed side facing down. 2 Try scanning again. For more information, see scan a proof sheet on page 31. basics guide 51