HP 9100C HP 9100C Digital Sender - (English) Administration Guide - Page 159

with the internal driver for the, HP JetDirect print server.

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Internal error message descriptions and actions (continued) Code 10,57 10,58 10,59 10,60 10,100 through 10,107 10,200 through 10,206 10,300 through 10,304 10,400 through 10,403 Description Actions Internal error in managing address books.  Turn the digital sender off and then back on.  If the problem persists, note the code and contact HP customer support. Unrecoverable problem with  Note the code and contact HP customer address books. support. Address book contents lost.  Turn the digital sender off and then back on. Then restore a backup copy of address books (see "Restoring" on page 96). Failure loading address books.  Turn the digital sender off and then back on.  If the problem persists, note the code and contact HP customer support. Failure importing address books.  Turn the digital sender off and then back on.  If the problem persists, note the code and contact HP customer support. The network link to the  Make sure all cabling is securely connected. address books is missing. This  Try to connect to the digital sender using the indicates a possible problem HP JetAdmin software or the ABM. with the network connection or  Turn the digital sender off and on, and then with the internal driver for the repeat the step above. HP JetDirect print server.  If the problem persists, note the code and contact HP customer support. Address book hard drive  Turn the digital sender off and then back on. problem, HP JetSend problem,  If the problem persists, note the code and or other internal problem. contact HP customer support. 11,0x10001 through 11,0x10005 11,0x20001 through 11,0x20005 14,1 through 14,3 156 Chapter 4 - Troubleshooting EN

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156
Chapter
4 - Troubleshooting
EN
10,57
Internal error in managing
address books.
Turn the digital sender off and then back on.
If the problem persists, note the code and
contact HP customer support.
10,58
10,59
Unrecoverable problem with
address books.
Note the code and contact HP customer
support.
10,60
Address book contents lost.
Turn the digital sender off and then back on.
Then restore a backup copy of address books
(see “Restoring” on page 96).
10,100
through
10,107
Failure loading address books.
Turn the digital sender off and then back on.
If the problem persists, note the code and
contact HP customer support.
10,200
through
10,206
Failure importing address
books.
Turn the digital sender off and then back on.
If the problem persists, note the code and
contact HP customer support.
10,300
through
10,304
The network link to the
address books is missing. This
indicates a possible problem
with the network connection or
with the internal driver for the
HP JetDirect print server.
Make sure all cabling is securely connected.
Try to connect to the digital sender using the
HP JetAdmin software or the ABM.
Turn the digital sender off and on, and then
repeat the step above.
If the problem persists, note the code and
contact HP customer support.
10,400
through
10,403
11,0x10001
through
11,0x10005
11,0x20001
through
11,0x20005
14,1
through
14,3
Address book hard drive
problem, HP JetSend problem,
or other internal problem.
Turn the digital sender off and then back on.
If the problem persists, note the code and
contact HP customer support.
Internal error message descriptions and actions (continued)
Code
Description
Actions