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HP 9100C HP 9100C Digital Sender - (English) Administration Guide - Page 216

D, E, running with HP Digital Sender Link 67 - digital sender drivers

UPC - 088698634387

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customizing function keys 58 third-party program support 58 cycle, duty 22 D daemon. See Digital Sender Service database of address books checking 139 errors found 144 data-rate switch on HP J3112A print server 36 date firmware 117 setting for digital sender 80 Date parameter 80 dealers, authorized 204 declaration of conformity 27 Default Accounting Code 50 default inbox not receiving documents 135 defaults DNS search domain 47 fax transmission accounting code 50 FROM field in e-mail messages 82 image quality for documents sent to computers 83 image quality for e-mail messages 82 IP gateway 73 jumper settings on HP J3113A print server 168 printer for fax transaction reports 111 receive inbox 135 resetting to factory 92 SUBJECT field in e-mail messages 82 timeout for assigning IP address 33 defects product 199 software 200 delivery guide sheet cleaning 121 part number 201 replacing 122 destinations computer 16 digital sender 15 fax 16 function key 58 JetSend 16 maximum supported 25 third-party programs 17 device list finding digital sender 46 missing IP address 65 DHCP, using to assign IP address 33 Digital Sender Link description 21 icon not showing in taskbar 189 installing for administrator 43 installing for user 55 messages 195 running with HP Digital Sender Service 67 will not start 189 Digital Sender Service description 21 installing 43 running with HP Digital Sender Link 67 troubleshooting 172 troubleshooting installation 66 versions 62 disk space requirements 30 distributing client software 55 distribution lists description 104 maintaining 105 maximum number 25 distribution services 15 DNS (Domain Name System) configuration problem 147 configuring 47 default search domain 47 enabling 47 server problem 183 servers 47 support 15 DNS Domain parameter 83 DNS Server Address parameter 83 DNS/WINS page 47 document guides 19 document output support 19 document output tray 19 documentation installing 43 online 21 part numbers 201 documents not printing at printer 136 pages cut off bottom 138 sending color 12 sent as e-mail messages not arriving 136 sent as faxes not arriving 137 sent to computers not arriving 135 Domain Name System (DNS). See DNS (Domain Name System) dots-per-inch resolution 13 dpi resolution 13 drivers, printer 204 duplex operation 169 duty cycle 22 E ECM (Error Correction Mode) 50 electromagnetic interference (EMI) cable collar 37 precautions 124 e-mail addresses EN Index 213

Section	Page
Administrator Guide	2
Contents	6
About the digital sender	10
Introduction	10
Environments and protocols	11
Network operating systems	11
Client operating systems	12
Dependency matrix	12
Features	13
Performance	13
Paper handling	13
Image processing	14
Sending qualities	15
File formats and sizes	16
Distribution services	18
Security	21
Components	22
Hardware components	22
Software components	24
Specifications	25
Equipment specifications	25
Environmental ranges	27
Supported capabilities	28
German noise declaration	29
French EMC regulation	29
Declaration of conformity	30
Installing and configuring	32
Introduction	32
Installation requirements	33
Environmental requirements	33
Network system requirements	33
Client system requirements	33
Space requirements	34
What ships in the box	34
The configuration process	35
Fast-track configuration	35
Extended and optional functionality	35
Assigning an IP address to the digital sender	36
Preparing for configuration	36
Overview of configuration	38
Fast-track configuration steps	39
Configure fast-track parameters at the control panel	41
Extended and optional configuration steps	44
Configure extended and optional parameters at the control panel	44
Run the setup program to install the administrative software	45
Configure extended and optional parameters using the HP JetAdmin software	48
Configure the HP Address Book Manager	55
Distribute the client software to user computers	58
Test the installation	60
Customizing the digital sender to support third- party programs	61
Coexisting with the HP Network ScanJet 5 scanner	64
Administrator matters	64
Client matters	64
LAN fax service matters	65
Uninstalling the software	66
Troubleshooting the installation	66
Function key problems	66
Installation problems	67
Installation messages	69
Administering	72
Introduction	72
Administrator activities	72
Digital sender parameters	76
Using the configuration menu at the control panel	81
Configuration menu keys	81
Configuration menu parameters	83
Controlling notifications	88
Shutting down and restarting	91
Resetting	93
Resetting address books	93
Resetting network parameters	94
Resetting to factory defaults	95
Backing up and restoring address books	97
Backing up	97
Restoring	99
Creating and maintaining user profiles	101
Controlling security	103
Determining who can use the digital sender	103
Changing or setting administrator password	103
Erasing administrator password	104
Controlling whether the administrator must validate new or changed user profiles	105
Validating a new or changed user profile	106
Working with address books	107
Maintaining the Public Email address book	108
Maintaining the Public Distribution Lists address book	108
Importing e-mail addresses into address books	110
Managing printers	114
Using the activity log	116
Displaying the self-test page	119
Changing the contrast level on the control panel	122
Upgrading the digital sender firmware	123
Maintaining the hardware	124
Cleaning the digital sender	124
Troubleshooting	130
Introduction	130
Sources for information about problems	131
Clearing paper jams	132
Troubleshooting the digital sender	136
General digital sender troubleshooting	136
Checking the address book database	142
Control panel messages	144
Troubleshooting network problems	160
General network troubleshooting	160
E-mail service troubleshooting	160
Fax service troubleshooting	161
HP JetAdmin software troubleshooting	163
HP JetDirect print server troubleshooting	171
Activity log messages	173
Troubleshooting the software	191
General software troubleshooting	191
HP Address Book Manager messages	192
HP Digital Sender Link messages	197
Restoring old firmware images	200
Warranty and support information	202
Hewlett-Packard limited warranty statement	202
Replacement parts and accessories	204
HP customer support options worldwide	205
HP customer support	207
Worldwide sales and service offices	209
Index	214
Symbols	214
Numerics	214
A	214
B	214
C	215
D	216
E	216
F	217
G	218
H	218
I	218
J	219
K	219
L	219
M	220
N	220
O	221
P	221
Q	222
R	222
S	222
T	223
U	224
V	224
W	224
Addendum	227
Contents	229
About this Addendum	233
Receiving technical updates	233
Enhancements to the HP Digital Sender 9100C	233
Configuration methods	234
Control panel configuration	234
Configuration software	234
Web Access	234
Configuration replication	235
Enhanced network support	236
Using a Web server for user authentication	236
Using the IIS Web server	237
Preparing the digital sender to work with a Web server	240
Sending to e-mail	243
Using blind carbon copy	243
Viewing the default subject	243
Entering a message	243
Choosing a file format	244
Specifying the time zone	245
Editing the e-mail header	245
Setting e-mail security	245
Setting SMTP gateway polling frequency	245
E-mail delivery reliability	245
Sending to fax	247
Using Public Fax Distribution Lists	247
Entering a billing account code	247
Receiving error messages	247
Using Internet fax	248
Using Fax for Domino	249
Configuring Fax for Domino	249
Sending a fax when using Lotus Fax for Domino	251
Preventing transmission of unnecessary fax pages	251
Sending to copy	252
Sending duplex copies	252
Using the HP color LaserJet 8500 printer	252
Using PCL6 printers	252
Sending to the PC or another program	253
Typing document names	253
Changing the tag	254
Sending to HP Jetsend-enabled devices	255
Sending information to password-protected devices	255
Code update	255
Contrast settings	256
Changing the contrast on a per-job basis	256
Additions and enhancements to software	257
HP Enterprise Center	257
Using Address Book Manager updates	259
Using HP JetAdmin software updates	260
Support for Microsoft Sharepoint Portal Server (MS SPPS)	260
Using other administration tools	261
HP Customer Care	261
Activity log messages	262
New log messages	262

Match case Limit results 1 per page

Index

213

customizing

function keys 58

third-party program support 58

cycle, duty 22

daemon.

See

Digital Sender Service

database of address books

checking 139

errors found 144

data-rate switch on HP J3112A print server 36

date

firmware 117

setting for digital sender 80

Date parameter 80

dealers, authorized 204

declaration of conformity 27

Default Accounting Code 50

default inbox not receiving documents 135

defaults

DNS search domain 47

fax transmission accounting code 50

FROM field in e-mail messages 82

image quality for documents sent to computers 83

image quality for e-mail messages 82

IP gateway 73

jumper settings on HP J3113A print server 168

printer for fax transaction reports 111

receive inbox 135

resetting to factory 92

SUBJECT field in e-mail messages 82

timeout for assigning IP address 33

defects

product 199

software 200

delivery guide sheet

cleaning 121

part number 201

replacing 122

destinations

computer 16

digital sender 15

fax 16

function key 58

JetSend 16

maximum supported 25

third-party programs 17

device list

finding digital sender 46

missing IP address 65

DHCP, using to assign IP address 33

Digital Sender Link

description 21

icon not showing in taskbar 189

installing for administrator 43

installing for user 55

messages 195

running with HP Digital Sender Service 67

will not start 189

Digital Sender Service

description 21

installing 43

running with HP Digital Sender Link 67

troubleshooting 172

troubleshooting installation 66

versions 62

disk space requirements 30

distributing client software 55

distribution lists

description 104

maintaining 105

maximum number 25

distribution services 15

DNS (Domain Name System)

configuration problem 147

configuring 47

default search domain 47

enabling 47

server problem 183

servers 47

support 15

DNS Domain parameter 83

DNS Server Address parameter 83

DNS/WINS page 47

document guides 19

document output support 19

document output tray 19

documentation

installing 43

online 21

part numbers 201

documents

not printing at printer 136

pages cut off bottom 138

sending color 12

sent as e-mail messages not arriving 136

sent as faxes not arriving 137

sent to computers not arriving 135

Domain Name System (DNS).

See

DNS (Domain

Name System)

dots-per-inch resolution 13

dpi resolution 13

drivers, printer 204

duplex operation 169

duty cycle 22

ECM (Error Correction Mode) 50

electromagnetic interference (EMI)

cable collar 37

precautions 124

e-mail addresses