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HP 9100C HP 9100C Digital Sender - (English) Administration Guide - Page 218

G, H, I, HP J3112A print server

UPC - 088698634387

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upgrade canceled 163 upgrade failure 162 upgrading 120 upgrading problem 177 flashing light on control panel 128 formats, file 13 framing errors 117 French EMC regulation 26 FROM field in e-mail messages 82 front panel. See control panel full-duplex operation 169 function key destinations configuring 58 maximum number 25 function keys CANCEL 79 CLEAR 79 customizing 58 EXIT 79 maximum number 25 not appearing 63 OK 79 SAVE 79 TOOLS 79 used in the configuration menu 79 G G4 compression 11 gamma correction 11 General page 47 German noise declaration 26 getting started guide, installing online 43 glass, cleaning 134 green light on control panel 128 guest users activity log 113 description 18 guide sheet, replacing 122 guides installing 43 online 21 paper 19 H half-duplex operation 169 hardware cleaning 121 components 19 compression 22 repair assistance 202 troubleshooting 133 warranty 199 heating problem 133 Hewlett-Packard Batch Configuration (HPBC) files, importing 107 Hi-Res Color-B/W Photo sending quality 12 HP Address Book Manager. See Address Book Manager HP authorized dealers 204 HP Color LaserJet 4500 printer 14 HP Digital Sender Link. See Digital Sender Link HP Digital Sender Service. See Digital Sender Service HP FIRST fax support service 205 HP J3110A print server product number 201 HP J3111A print server product number 201 HP J3112A print server data-rate switch 36 product number 201 HP J3113A print server jumpers 168 product number 201 troubleshooting 168 HP JetAdmin Extension 43 HP JetAdmin software. See JetAdmin software HP JetAdmin Utilities 43 HP JetDirect PCL 5 printers 14 HP JetDirect print servers. See JetDirect print servers HP JetSend. See JetSend HP Network ScanJet 5 scanner, coexisting with 61 HP ScanJet Utility 61 HP Smart Compression Imaging Technology 11 HP Support Assistant compact disc 204 HP worldwide sales and service offices 206 HPBC (Hewlett-Packard Batch Configuration) files, importing 107 humidity operating 24 storage 24 I ID, JetDirect 118 idle state 128 IEEE 802.5 support 201 image processing features 11 options 22 image quality default for documents sent to computers 83 default for e-mail messages 82 problems 134 ImportAB.log 107 importing CSV files 107 e-mail addresses 107 HPBC files 107 LDIF files 107 Imspapi.dll file 163 inbox enabling receive 135 setting receive 135 EN Index 215

Section	Page
Administrator Guide	2
Contents	6
About the digital sender	10
Introduction	10
Environments and protocols	11
Network operating systems	11
Client operating systems	12
Dependency matrix	12
Features	13
Performance	13
Paper handling	13
Image processing	14
Sending qualities	15
File formats and sizes	16
Distribution services	18
Security	21
Components	22
Hardware components	22
Software components	24
Specifications	25
Equipment specifications	25
Environmental ranges	27
Supported capabilities	28
German noise declaration	29
French EMC regulation	29
Declaration of conformity	30
Installing and configuring	32
Introduction	32
Installation requirements	33
Environmental requirements	33
Network system requirements	33
Client system requirements	33
Space requirements	34
What ships in the box	34
The configuration process	35
Fast-track configuration	35
Extended and optional functionality	35
Assigning an IP address to the digital sender	36
Preparing for configuration	36
Overview of configuration	38
Fast-track configuration steps	39
Configure fast-track parameters at the control panel	41
Extended and optional configuration steps	44
Configure extended and optional parameters at the control panel	44
Run the setup program to install the administrative software	45
Configure extended and optional parameters using the HP JetAdmin software	48
Configure the HP Address Book Manager	55
Distribute the client software to user computers	58
Test the installation	60
Customizing the digital sender to support third- party programs	61
Coexisting with the HP Network ScanJet 5 scanner	64
Administrator matters	64
Client matters	64
LAN fax service matters	65
Uninstalling the software	66
Troubleshooting the installation	66
Function key problems	66
Installation problems	67
Installation messages	69
Administering	72
Introduction	72
Administrator activities	72
Digital sender parameters	76
Using the configuration menu at the control panel	81
Configuration menu keys	81
Configuration menu parameters	83
Controlling notifications	88
Shutting down and restarting	91
Resetting	93
Resetting address books	93
Resetting network parameters	94
Resetting to factory defaults	95
Backing up and restoring address books	97
Backing up	97
Restoring	99
Creating and maintaining user profiles	101
Controlling security	103
Determining who can use the digital sender	103
Changing or setting administrator password	103
Erasing administrator password	104
Controlling whether the administrator must validate new or changed user profiles	105
Validating a new or changed user profile	106
Working with address books	107
Maintaining the Public Email address book	108
Maintaining the Public Distribution Lists address book	108
Importing e-mail addresses into address books	110
Managing printers	114
Using the activity log	116
Displaying the self-test page	119
Changing the contrast level on the control panel	122
Upgrading the digital sender firmware	123
Maintaining the hardware	124
Cleaning the digital sender	124
Troubleshooting	130
Introduction	130
Sources for information about problems	131
Clearing paper jams	132
Troubleshooting the digital sender	136
General digital sender troubleshooting	136
Checking the address book database	142
Control panel messages	144
Troubleshooting network problems	160
General network troubleshooting	160
E-mail service troubleshooting	160
Fax service troubleshooting	161
HP JetAdmin software troubleshooting	163
HP JetDirect print server troubleshooting	171
Activity log messages	173
Troubleshooting the software	191
General software troubleshooting	191
HP Address Book Manager messages	192
HP Digital Sender Link messages	197
Restoring old firmware images	200
Warranty and support information	202
Hewlett-Packard limited warranty statement	202
Replacement parts and accessories	204
HP customer support options worldwide	205
HP customer support	207
Worldwide sales and service offices	209
Index	214
Symbols	214
Numerics	214
A	214
B	214
C	215
D	216
E	216
F	217
G	218
H	218
I	218
J	219
K	219
L	219
M	220
N	220
O	221
P	221
Q	222
R	222
S	222
T	223
U	224
V	224
W	224
Addendum	227
Contents	229
About this Addendum	233
Receiving technical updates	233
Enhancements to the HP Digital Sender 9100C	233
Configuration methods	234
Control panel configuration	234
Configuration software	234
Web Access	234
Configuration replication	235
Enhanced network support	236
Using a Web server for user authentication	236
Using the IIS Web server	237
Preparing the digital sender to work with a Web server	240
Sending to e-mail	243
Using blind carbon copy	243
Viewing the default subject	243
Entering a message	243
Choosing a file format	244
Specifying the time zone	245
Editing the e-mail header	245
Setting e-mail security	245
Setting SMTP gateway polling frequency	245
E-mail delivery reliability	245
Sending to fax	247
Using Public Fax Distribution Lists	247
Entering a billing account code	247
Receiving error messages	247
Using Internet fax	248
Using Fax for Domino	249
Configuring Fax for Domino	249
Sending a fax when using Lotus Fax for Domino	251
Preventing transmission of unnecessary fax pages	251
Sending to copy	252
Sending duplex copies	252
Using the HP color LaserJet 8500 printer	252
Using PCL6 printers	252
Sending to the PC or another program	253
Typing document names	253
Changing the tag	254
Sending to HP Jetsend-enabled devices	255
Sending information to password-protected devices	255
Code update	255
Contrast settings	256
Changing the contrast on a per-job basis	256
Additions and enhancements to software	257
HP Enterprise Center	257
Using Address Book Manager updates	259
Using HP JetAdmin software updates	260
Support for Microsoft Sharepoint Portal Server (MS SPPS)	260
Using other administration tools	261
HP Customer Care	261
Activity log messages	262
New log messages	262

Match case Limit results 1 per page

Index

215

upgrade canceled 163

upgrade failure 162

upgrading 120

upgrading problem 177

flashing light on control panel 128

formats, file 13

framing errors 117

French EMC regulation 26

FROM field in e-mail messages 82

front panel.

See

control panel

full-duplex operation 169

function key destinations

configuring 58

maximum number 25

function keys

CANCEL 79

CLEAR 79

customizing 58

EXIT 79

maximum number 25

not appearing 63

OK 79

SAVE 79

TOOLS 79

used in the configuration menu 79

G4 compression 11

gamma correction 11

General page 47

German noise declaration 26

getting started guide, installing online 43

glass, cleaning 134

green light on control panel 128

guest users

activity log 113

description 18

guide sheet, replacing 122

guides

installing 43

online 21

paper 19

half-duplex operation 169

hardware

cleaning 121

components 19

compression 22

repair assistance 202

troubleshooting 133

warranty 199

heating problem 133

Hewlett-Packard Batch Configuration (HPBC) files,

importing 107

Hi-Res Color-B/W Photo sending quality 12

HP Address Book Manager.

See

Address Book

Manager

HP authorized dealers 204

HP Color LaserJet 4500 printer 14

HP Digital Sender Link.

See

Digital Sender Link

HP Digital Sender Service.

See

Digital Sender

Service

HP FIRST fax support service 205

HP J3110A print server product number 201

HP J3111A print server product number 201

HP J3112A print server

data-rate switch 36

product number 201

HP J3113A print server

jumpers 168

product number 201

troubleshooting 168

HP JetAdmin Extension 43

HP JetAdmin software.

See

JetAdmin software

HP JetAdmin Utilities 43

HP JetDirect PCL 5 printers 14

HP JetDirect print servers.

See

JetDirect print

servers

HP JetSend.

See

JetSend

HP Network ScanJet 5 scanner, coexisting with 61

HP ScanJet Utility 61

HP Smart Compression Imaging Technology 11

HP Support Assistant compact disc 204

HP worldwide sales and service offices 206

HPBC (Hewlett-Packard Batch Configuration) files,

importing 107

humidity

operating 24

storage 24

ID, JetDirect 118

idle state 128

IEEE 802.5 support 201

image processing

features 11

options 22

image quality

default for documents sent to computers 83

default for e-mail messages 82

problems 134

ImportAB.log 107

importing

CSV files 107

e-mail addresses 107

HPBC files 107

LDIF files 107

Imspapi.dll file 163

inbox

enabling receive 135

setting receive 135