HP D2D .HP D2D Backup System user guide (EH985-90907, March 2011) - Page 187

Viewing cartridge details, Obtaining support, Upgrading tape storage device firmware, Cartridges - firmware download

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Viewing cartridge details Click the Cartridges tab to display a list of slots with details of bar codes and the maximum size of any cartridges in those slots. The maximum size is the raw capacity with no data compression. You cannot edit these details. Obtaining support Click on the Support tab. • The general support enquiries link takes you to HP Support web pages. • With tape libraries a link is provided so that you can generate a support ticket from the library GUI. This link takes you to the Command View MSL login. Upgrading tape storage device firmware As long as the tape device is supported, you can also upgrade the firmware from this screen. Click on the Firmware tab. • For tape drives you can upload firmware that you have downloaded from the HP web site. Please refer to http://www.hp.com/support for details of the latest firmware for your HP Ultrium Tape Library or Tape Drive and download required files to a location on your host machine before you use this page. Backup System user guide 187

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Viewing cartridge details
Click the
Cartridges
tab to display a list of slots with details of bar codes and the maximum size of
any cartridges in those slots. The maximum size is the raw capacity with no data compression. You
cannot edit these details.
Obtaining support
Click on the
Support
tab.
•
The general support enquiries link takes you to HP Support web pages.
•
With tape libraries a link is provided so that you can generate a support ticket from the library
GUI. This link takes you to the
Command View MSL
login.
Upgrading tape storage device firmware
As long as the tape device is supported, you can also upgrade the firmware from this screen. Click
on the
Firmware
tab.
•
For tape drives you can upload firmware that you have downloaded from the HP web site. Please
refer to
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
for details of the latest firmware for your HP Ultrium Tape
Library or Tape Drive and download required files to a location on your host machine before you
use this page.
Backup System user guide
187