13 Troubleshooting
...........................................................................
151
Connecting to the StoreOnce Backup System from the backup application
......................................
151
Connecting to the network
.......................................................................................................
152
Using the 10Gb ports (HP D2D4300 Series only)
.......................................................................
153
Performance
...........................................................................................................................
153
Web Management Interface errors and warnings
.......................................................................
153
Power On/Off Problems
..........................................................................................................
154
Cannot connect to Web Management Interface
..........................................................................
156
NFS State handle error
............................................................................................................
156
Cannot authenticate an iSCSI session
........................................................................................
156
If the HP StoreOnce Backup System runs out of disk space
...........................................................
156
Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
............................
157
If backup or replication fails
.....................................................................................................
157
StoreOnce Backup System configuration problems
.......................................................................
158
Upgrade licenses
....................................................................................................................
158
Replacement of hardware
........................................................................................................
158
Upgrades to component parts
..................................................................................................
159
14 Hard disk replacement
.................................................................
161
RAID
.....................................................................................................................................
161
How do I know a disk has failed?
.............................................................................................
162
Replacing a hot-plug hard disk
................................................................................................
167
After replacing the failed disk
...................................................................................................
170
If several disks fail
..................................................................................................................
172
Replacing the disks (HP D2D2500 Series)
...........................................................................
172
Replacing the disks (HP D2D4300/4100 Series)
.................................................................
174
Creating cartridges (Virtual Tape Devices only)
....................................................................
178
Glossary
..........................................................................................
179
A Extra information for G1 products
....................................................
183
Overview
...............................................................................................................................
183
Major differences
...................................................................................................................
183
VTL devices
.....................................................................................................................
183
NAS devices
....................................................................................................................
184
Tape Attach
...........................................................................................................................
184
Seeding Virtual Tape Devices using Tape Attach
...................................................................
185
Configuration (Tape Attach)
...............................................................................................
185
Manual jobs (Tape Attach)
................................................................................................
188
Scheduled jobs (Tape Attach)
.............................................................................................
193
Active Jobs (Tape Attach)
...................................................................................................
197
Job History (Tape Attach)
..................................................................................................
198
About this guide
...............................................................................
201
Index
...............................................................................................
205
Backup System user guide
5