HP DL320 HP ProLiant DL320 Generation 2 Server Setup and Installation Guide - Page 110

Table D-4, Problems After Initial Startup, Problem, Possible Cause, Possible Solution

Get HP DL320 - ProLiant - G3 PDF manuals and user guides
UPC - 829160513218
View all HP DL320 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 110 highlights

Troubleshooting Table D-4: Problems After Initial Startup Problem The system cannot load SmartStart software. Possible Cause Wrong version of SmartStart software is being installed. The CD-ROM/diskette or DVD-ROM/diskette drive assembly is not set as a bootable device. The CD-ROM/diskette or DVD-ROM/diskette drive assembly is either not installed, or is not properly connected. Possible Solution 1. Review the SmartStart release notes and user documentation. 2. Refer to the HP website to validate the version of SmartStart software. 1. Press the F9 key to run the ROM-Based Setup Utility (RBSU). 2. Set defaults and exit the utility. 3. Rerun RBSU to confirm the system configuration. Refer to Chapter 5, "Server Configuration and Utilities," or refer to the HP ROM-Based Setup Utility User Guide, for complete instructions on the use of RBSU. 1. Power down the server. 2. Ensure that the CD-ROM/diskette or DVD-ROM/diskette drive assembly is installed. 3. Remove and reseat the CD-ROM/diskette or DVD-ROM/diskette drive assembly. 4. Reseat the cable between the backplane and the CD-ROM/diskette or DVD-ROM/diskette drive assembly to ensure proper connection. Refer to the HP ProLiant DL320 Generation 2 Server Maintenance and Service Guide for connection information. If the cable is not the problem, refer to the Servers Troubleshooting Guide for other options. continued D-10 HP ProLiant DL320 Generation 2 Server Setup and Installation Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
Troubleshooting
Table D-4:
Problems After Initial Startup
Problem
Possible Cause
Possible Solution
The system cannot
load SmartStart
software.
Wrong version of
SmartStart software is
being installed.
1.
Review the SmartStart release notes and
user documentation.
2.
Refer to the HP website to validate the
version of SmartStart software.
The CD-ROM/diskette
or DVD-ROM/diskette
drive assembly is not
set as a bootable
device.
1.
Press the
F9
key to run the ROM-Based
Setup Utility (RBSU).
2.
Set defaults and exit the utility.
3.
Rerun RBSU to confirm the system
configuration.
Refer to Chapter 5, “Server Configuration and
Utilities,” or refer to the
HP ROM-Based Setup
Utility User Guide
, for complete instructions on
the use of RBSU.
The CD-ROM/diskette
or DVD-ROM/diskette
drive assembly is either
not installed, or is not
properly connected.
1.
Power down the server.
2.
Ensure that the CD-ROM/diskette or
DVD-ROM/diskette drive assembly is
installed.
3.
Remove and reseat the CD-ROM/diskette or
DVD-ROM/diskette drive assembly.
4.
Reseat the cable between the backplane
and the CD-ROM/diskette or
DVD-ROM/diskette drive assembly to ensure
proper connection.
Refer to the
HP ProLiant DL320 Generation
2 Server Maintenance and Service Guide
for
connection information.
If the cable is not the problem, refer to the
Servers Troubleshooting Guide
for other
options.
continued
D-10
HP ProLiant DL320 Generation 2 Server Setup and Installation Guide