HP Deskjet 600 HP DeskJet 600 Printer - Support Information - Page 109

Troubleshooting Flowcharts - Self-Test

Page 109 highlights

Printing System Troubleshooting Troubleshooting Flowcharts Troubleshooting Flowcharts - Self-Test Section Self-Test Sect ion Run the printing s el f-tes t. Does the self-test match No the example in Printer Di agnos ti c Information? Yes Yes Control panel See Printer Diagnostic Information/Error Light Yes Indications. See "CSP205" and "CSP215 lights flashing? customer codes. No Is the printout No complete? Yes Return for service. See "CGT100" through "CPG115" customer codes. Is the print No quality good? See Print Quality Problems. See "CGT100" through "CPG115" customer codes. Printer noisy? Yes 1. Check for obstructions or loose parts. 2. Determine noise is excessive for product. No Go to the Macintosh or PC Connect Sections of the Flowchart No Yes Still Noisy? Return for service. See "CPN100" and CPN105" customer codes.

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P r i n t i n g
S y s t e m
T r o u b l e s h o o t i n g
T r o u b l e s h o o t i n g
F l o w c h a r t s
Troubleshooting Flowcharts - Self-Test Section
Run the printing
self-test.
Does
the self-test match
the example in Printer
Diagnostic
Information?
No
Yes
Is the print
quality good?
Yes
See Print Quality Problems.
See "CGT100” through
“CPG115" customer codes.
Printer noisy?
Go to the Macintosh or
PC Connect Sections
of the Flowchart
Self-Test Section
1. Check for obstructions or loose parts.
2. Determine noise is excessive for product.
Still Noisy?
Return for service. See
"CPN100" and CPN105”
customer codes.
No
No
Yes
Yes
Control panel
lights flashing?
See Printer Diagnostic Information/Error Light
Indications. See "CSP205" and “CSP215
customer codes.
Is the printout
complete?
Return for service. See
"CGT100" through “CPG115”
customer codes.
No
No
No
Yes
Yes