HP Jetdirect 280m HP Jetdirect 280m 802.11b Wireless Internal Print Server LIO - Page 136
Your authorized dealer, HP Customer Care for warranty service, Service billing out of warranty
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HP Jetdirect 280m user's guide Your authorized dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance. HP Customer Care for warranty service For warranty service on HP Jetdirect products, call the HP Customer Care Center. See phone numbers or visit http://www.hp.com/support/support_assistance and select "call hp". The HP Customer Care representative will help you with troubleshooting, and advise you on warranty service. When calling, please have the following information ready: q HP Jetdirect product you are calling about, for example, "J6044A". q Model number of the product, for example, "Jetdirect 280m". q Serial number of the product. q Complete description of the problem. q Proof of purchase of your product. q Your shipping address. Service billing (out of warranty) When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and billing addresses and payment information. Service outside the USA Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWWARR.HTM (4 of 4) [5/20/2003 4:04:57 PM]