HP Jetdirect 280m HP Jetdirect 280m 802.11b Wireless Internal Print Server LIO - Page 76

Troubleshooting, Quick Checks

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HP Jetdirect 280m user's guide Troubleshooting for the HP Jetdirect 280m print server Quick checks Full diagnosis Some useful techniques: Interpreting the status light Printing a configuration page Interpreting a configuration page Resetting to factory defaults (cold reset) Quick Checks Here are a few common problems, and some possible corrections: q Problems during installation 1. Computer can't communicate with wireless print server during initial configuration. The Wireless Setup Wizard expects your compter to match the print server's factory default wireless configuration: s Mode: Ad hoc (peer-to-peer) s Network name (SSID): hpsetup s Encryption: disabled Make sure you are running the Wizard from a wireless computer, and that your computer matches these settings. (Use your wireless card's configuration utility or Windows XP to check and change these settings.) 2. Wizard does not discover printer. Print server may not be set to factory default configuration, so Wireless Setup Wizard will not find it. Reset print server to factory default configuration (click here for procedure). 3. Test page does not print. file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTROUBL.HTM (1 of 3) [5/20/2003 3:50:11 PM]

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HP Jetdirect 280m user's guide
Troubleshooting
for the HP Jetdirect 280m print server
Quick checks
Full diagnosis
Some useful techniques:
Interpreting the status light
Printing a configuration page
Interpreting a configuration page
Resetting to factory defaults (cold reset)
Quick Checks
Here are a few common problems, and some possible corrections:
●
Problems during installation
1.
Computer can't communicate with wireless print server
during initial configuration.
The Wireless Setup Wizard expects
your compter to match the print server's factory default wireless
configuration:
■
Mode: Ad hoc (peer-to-peer)
■
Network name (SSID): hpsetup
■
Encryption: disabled
Make sure you are running the Wizard from a
wireless
computer, and
that your computer matches these settings. (Use your wireless card's
configuration utility or
Windows XP
to check and change these
settings.)
2.
Wizard does not discover printer.
Print server may not be set to
factory default configuration, so Wireless Setup Wizard will not find
it. Reset print server to factory default configuration (
click here for
procedure
).
3.
Test page does not print.
file:///C|/Bottlecap_Structure_26--TestMerge/DOCS/EN/280M/USER/LWTROUBL.HTM (1 of 3) [5/20/2003 3:50:11 PM]