HP Kayak XA 05xx HP Kayak XA Series 05xx, Upgrade & Configuration Guide
HP Kayak XA 05xx Manual
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- HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 1
Upgrade and Configuration Guide HP Kayak XA PC Workstation - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 2
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 3
Upgrade and Configuration Guide - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 4
Manual Is For This manual is for anyone who wants to: • Configure the PC Workstation. • Add accessories to the PC Workstation. • Troubleshoot problems light, do not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 5
has detailed troubleshooting information. It is the manual you are reading. • Familiarization Guide -training information for support and maintenance personnel. • Network Administrator's Guide -provides instructions on setting up your PC Workstation for a LAN connection. • Service Handbook Chapters - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 6
Downloadable Documentation vi English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 7
Contents Downloadable Documentation v 1 How to Install Accessories In Your Desktop PC Workstation Supported HP Accessories 2 Removing and Replacing the Cover 3 Removing the Cover 3 Replacing the Cover 4 Moving the Power Supply 5 Installing Memory 7 Main Memory Modules 7 Installing Mass - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 8
Shelf 43 Completing the Installation of a Drive 47 Installing Accessory Boards 48 Installing the Board 48 3 Troubleshooting Your HP Kayak PC Workstation Using HP MaxiLife to Diagnose Problems 52 Other Features 53 HP DiagTools 56 If Your PC Workstation Does Not Start Properly 58 Display is - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 9
the Hard Disk Drive Does not Work 66 If the CD-ROM Drive Has a Problem 67 The CD-ROM Drive Does not Work 67 No Sound from the CD- If an Accessory Board Does not Work 69 If Your PC Workstation Has a Software Problem 70 If You Have Forgotten Your Hardware Password 70 If You Can't Start the Setup - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 10
Maximum Loads Available for Accessory Slots 81 IRQs, DMAs, and I/O Addresses Used by Your PC Workstation 82 System Connectors and Switches 84 System Board Connectors 84 System Board Switches 85 The HP Summary Screen and Setup Program 88 Viewing the HP Summary Screen 88 Starting the HP Setup - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 11
1 How to Install Accessories In Your Desktop PC Workstation This chapter explains in detail how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your desktop PC workstation. - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 12
1 How to Install Accessories In Your Desktop PC Workstation Supported HP Accessories Supported HP Accessories Internal Mass Storage Devices Main Memory Upgrade DIMM slots for 100 MHz SDRAM: - 32 (used by audio board) Contact your dealer for an up-to-date list of supported accessories. 2 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 13
WARNING 1 How to Install Accessories In Your Desktop PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover For your safety, never remove the PC Workstation's cover without first removing the power cord from the power outlet, and any connection to a telecommunications - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 14
1 How to Install Accessories In Your Desktop PC Workstation Removing and Replacing the Cover Replacing the Cover 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed. 2 Lower the cover completely onto the computer (aligning the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 15
supply and lay it upside down on the drive unit. WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside the power supply unit. English 5 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 16
1 How to Install Accessories In Your Desktop PC Workstation Moving the Power Supply Replacing the Power Supply after Installing Accessories 1 Check that all internal cables are safely routed. 2 Rotate the power supply into the computer. Tilt the back of the power supply unit until it engages with - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 17
and any LAN or telecommunications cable. 2 Remove the computer's cover (refer to page 3). 3 Press the retaining buttons on each side of the HP UltraFlow airflow guide and remove it from the PC Workstation's case. Lift the HP UtraFlow airflow - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 18
1 How to Install Accessories In Your Desktop PC Workstation Installing Memory 4 Remove the fan underneath and place it on top of the power supply. The location of the memory module slots is shown below. 5 Slide the memory module into the slot at 90° to the system board (with the cutouts furthest - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 19
1 How to Install Accessories In Your Desktop PC Workstation Installing Memory 7 Repeat this procedure for each additional memory module you want to install. 8 Install any other accessories if necessary, then replace all units and reconnect all cables and power cords. Replace the cover (refer to - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 20
1 How to Install Accessories In Your Desktop PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 21
SCSI ID for Plug and Play SCSI hard disks (SCSI hard disks that support the SCAM protocol). You should assign an unused SCSI ID to the second configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI ID. Some - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 22
NOTE 1 How to Install Accessories In Your Desktop PC Workstation Installing Mass Storage Devices Installing a Hard Disk Drive in an Internal Shelf The internal shelves can house one hard disk drive that is up to 1.6 inches in height, and one hard disk drive of up to 1 inch in height. 1 Disconnect - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 23
1 How to Install Accessories In Your Desktop PC Workstation Installing Mass Storage Devices 7 If you want to install the new hard drive in the shelf of the existing drive, remove the four retaining screws from the top of the hard drive's unit and remove the drive. Remove the four retaining screws - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 24
1 How to Install Accessories In Your Desktop PC Workstation Installing Mass Storage Devices 9 For a drive in the upper shelf, tighten the four retaining screws on top of the hard drive unit. For a drive in the lower shelf, use the four spare screws from the top (center) of the hard drive unit, to - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 25
1 How to Install Accessories In Your Desktop PC Workstation Installing Mass Storage Devices 11 Lower the hard drive unit back into the PC Workstation's case and tighten the four (outer) retaining screws. 12 Install any other accessories before completing the installation. 13 Turn to page 16 to - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 26
configuring a SCSI hard disk drive, refer to the SCSI Administrator's Guide available on HP's Web site at http://www.hp.com/go/ the PC Workstation re-starts. 3 If an error message appears, follow the instructions provided by the Error Message Utility. 4 To verify the configuration of your hard - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 27
, or tape drive) in one of the frontaccess drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions. Refer to the drive's installation guide to see if you must set jumpers or if there is a special installation procedure to follow. If - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 28
Workstation Installing Mass Storage Devices 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and remove it from the PC Workstation's case. Lift the HP UtraFlow airflow guide forwards and upwards. 5 If necessary, mount the drive onto the drive rails provided with your PC - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 29
to the rear of the device. (The connectors are shaped to go in one way only.) Power Cable Data Cable 9 Replace the HP UltraFlow airflow guide. English 19 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 30
Unclip and lift out the plastic panel. 11 Install any other accessories before replacing the cover and completing the installation. 12 Follow the instructions below to complete the installation. Completing the Installation of a Drive When an IDE CD-ROM 1 Switch on the computer and press F2 when - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 31
84 to identify the location of the slot type you want to use (ISA or PCI). Some boards may have preferred locations and special installation instructions detailed in their manuals. English 21 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 32
. If the slot cover is tight, loosen the screws on the adjacent slots. 5 Hold the board by its "top" edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 6 Align the board's connector with the slot's socket. Firmly press - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 33
1 How to Install Accessories In Your Desktop PC Workstation Installing Accessory Boards Completing the Installation of an ISA Accessory Board If you have installed an ISA accessory board that uses an interrupt, you must run the Setup program and reserve the IRQ for the accessory board. This allows - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 34
1 How to Install Accessories In Your Desktop PC Workstation Installing Accessory Boards 24 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 35
2 How to Install Accessories In Your Minitower PC Workstation This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your Minitower PC Workstation. - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 36
2 How to Install Accessories In Your Minitower PC Workstation Supported HP Accessories Supported HP Accessories Internal Mass Storage Devices Pack of five pairs of rails for Front Access Devices: tape drive (half height) Contact your dealer for an up-to-date list of supported devices. 26 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 37
WARNING 2 How to Install Accessories In Your Minitower PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover For your safety, never remove the PC Workstation's cover without first removing the power cord from the power outlet, and any connection to a telecommunications - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 38
2 How to Install Accessories In Your Minitower PC Workstation Removing and Replacing the Cover 5 Grasp the cover on the sides at the back of the computer and slide it forwards and off the computer. 28 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 39
front sides of the cover are lifted up, and that the lock is unlocked. 3 Slide the cover onto the computer, making sure that the two guides at the bottom of the case slide into the two rails at the base of the computer. Firmly slide the cover backwards into position. Press - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 40
2 How to Install Accessories In Your Minitower PC Workstation Removing and Replacing the Cover 4 Lower the latches on the front sides of the cover. 5 If required, lock the cover using the key provided. 6 Reconnect all the power and telecommunications cables. 30 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 41
27). 3 Remove the fan connection to the system board. Fan connection to system board HP UltraFlow Airflow Guide Retaining button 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 Unscrew the four self-retaining screws at the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 42
all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the four self-retaining screws. 4 Replace the HP UltraFlow airflow guide. 5 Reconnect the fan to the system board. 32 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 43
telecommunications cable. 2 Remove the computer's cover (see page 27). 3 Remove the fan connection to the system board. Fan connection to system board HP UltraFlow Airflow Guide Retaining button 4 Press the retaining buttons on each side of the HP UltraFlow airflow - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 44
2 How to Install Accessories In Your Minitower PC Workstation Installing Memory 5 Remove the airflow guide covering the processor sockets (if needed). 6 Remove the transparent SCSI holder to provide easy access to the memory module slots. 7 The location of the memory - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 45
2 How to Install Accessories In Your Minitower PC Workstation Installing Memory 10 Repeat this procedure for each additional memory module you want to install. 11 Install any other accessories if necessary, then replace all units and reconnect all cables and power cords. Replace the cover (see page - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 46
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 47
SCSI ID for Plug and Play SCSI hard disks (SCSI hard disks that support the SCAM protocol). You should assign an unused SCSI ID to the second configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI ID. Some - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 48
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 Slide the power supply out to improve access to the internal shelf (see page 31). - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 49
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices 8 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to a free IDE connector on the IDE cables (you can add up to four IDE devices). Up to 15 SCSI devices can be - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 50
the fan connection to the system board (see the illustration on page 31). 4 Press the retaining buttons on each side of the HP UltraFlow airflow guide and lift it out of the PC Workstation's case. 5 Slide out the power supply to provide better access to the disk drive cables (see page - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 51
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices 8 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 9 Locate the appropriate data cable for the disk drive. IDE drives should be connected to a free IDE - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 52
SCSI holder 12 Slide the power supply back into position, and tighten the four selfretaining screws (see page 32). 13 Replace the HP UltraFlow airflow guide and reconnect the fan to the system board (see the illustration on page 31). 14 Install any other accessories before replacing the cover and - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 53
Workstation re-starts. 3 If an error message appears, follow the instructions provided by the Error Message Utility. 4 To verify the configuration be updated automatically. Installing a Drive in a Front-Access Shelf These instructions explain how to install a drive (such as a flexible disk drive, - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 54
Device Before Installing a SCSI Device Refer to the drive's installation guide to see if you must set jumpers or if there is a "Before Installing a SCSI Hard Disk" on page 37 before using the following instructions. 1 Disconnect the computer's power cord and any LAN or telecommunications cable. 2 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 55
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices 7 Locate the appropriate data cable for the device. Flexible Disk Drive Cable Up to 15 SCSI devices can be connected to the internal and external SCSI connectors. IDE drives should be connected to a free - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 56
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices 9 If you are installing a SCSI device, pass the SCSI cable through the base of the SCSI holder. You will need to remove then replace the SCSI holder to do this. Pass the SCSI cable through the base of the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 57
2 How to Install Accessories In Your Minitower PC Workstation Installing Mass Storage Devices Completing the Installation of a Drive When an IDE CD-ROM 1 Switch on the computer and press F2 when F2 Setup appears. Drive Is Installed 2 In the Setup program, select the Advanced menu, then the IDE - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 58
84 to identify the location of the slot type you want to use (ISA or PCI). Some boards may have preferred locations and special installation instructions detailed in their manuals. 48 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 59
the screws on the adjacent slots. Unscrew and remove the slot cover 5 Hold the board horizontally by its "top" edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 6 Align the board's connector with the slot's socket. Firmly press - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 60
2 How to Install Accessories In Your Minitower PC Workstation Installing Accessory Boards 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, remember to tighten them. Secure the board in position 8 Install any other accessories before replacing the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 61
3 Troubleshooting Your HP Kayak PC Workstation This chapter deals with problems you may encounter when using your PC Workstation. - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 62
3 Troubleshooting Your HP Kayak PC Workstation Using HP MaxiLife to Diagnose Problems Pre-Boot Checks Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly. When you - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 63
POST Phase 3 Troubleshooting Your HP Kayak PC Workstation Using HP MaxiLife to Diagnose Problems Following these checks, the configured to: • Display the configuration details of your PC Workstation required to obtain support (System info). • Indicate POST (Power-On Self Test) steps during the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 64
System Info. Boot Steps Diags 3 Troubleshooting Your HP Kayak PC Workstation Using HP MaxiLife to Diagnose Problems System information is displayed on the all POST steps the next time your PC Workstation is powered on. For support purposes, POST steps are shown as POST codes and displayed on the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 65
3 Troubleshooting Your HP Kayak PC Workstation Using HP MaxiLife to Diagnose Problems If no component errors are detected, the following screen will appear. COMPONENT Next No errors were detected. If an error is detected, an error screen appears indicating the problem. To continue viewing the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 66
latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support. The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 67
3 Troubleshooting Your . 2 Press F2 to continue and follow the instructions on-screen to carry out the diagnostic tests. This your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 68
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Does Not is displayed. • An error message and icon appears on the LCD screen (refer to "Using HP MaxiLife to Diagnose Problems" on page 52). Display is Blank and There Are No Error Messages If your display is blank and there are - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 69
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Does firmly in place. Refer to your PC User's Guide for more information. Refer to "Installing Memory" page 7. Refer to "Installing Accessory Boards" page 21. Refer to the manuals that came with each board. Refer to "System Board - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 70
Rebuild Your PC Workstation's Components 3 Troubleshooting Your HP Kayak PC Workstation If Your PC now works, add the boards and accessories one at a time to determine which one is causing the problem. If you are Unable to Change any Values in Setup Ensure that you are using the correct password - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 71
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Does Not Start Properly Clearing the If the PC Workstation then starts, but POST still persists - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 72
CAUTION 3 Troubleshooting Your HP Kayak PC Workstation If You Cannot Turn Off light is red. You will need to enter a password to unlock the PC Workstation (refer to your PC User's Guide for more information). • Check if you are in a suspend/standby mode. In this mode, the power indicator light is - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 73
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse. Display Does Not Work - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 74
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions). If the screens generated by the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 75
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 76
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem If the Hard Disk Drive Does not Work • Check that the disk power and data cables are correctly connected (refer to "Connecting Devices" on page - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 77
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem The CD-ROM Drive Advanced > IDE Devices). No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 78
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM disk using the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 79
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem If an Accessory Board Does not Work Carry out the following checks: • Check that the accessory board has been firmly installed in the slot. • Check - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 80
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem NOTE If You Have Forgotten Your Hardware Password If you forget your operating system's password, refer to your operating system's documentation for the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 81
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Software Problem 9 Set new User and the Setup program by pressing F2 at startup. If You Have a Network Problem If you have a problem with your PC Workstation's network, run the HPIEDIAG utility provided on the HP - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 82
3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Software Problem 3 Make the CD-ROM drive the instructions on the screen. Then check the configuration of the integrated Ethernet interface using the Setup program. Refer also to the Network Administrator's Guide downloadable - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 83
3 Troubleshooting Your HP Kayak PC Workstation Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft keys you can use - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 84
3 Troubleshooting Your HP Kayak PC Workstation Using Your HP Enhanced Keyboard Menu Key Shortcut Keys includes: • Information on product features • Information on how to configure the WWW browser • Detailed HP support information • Links to the HP PC and PC Workstation Web site. 74 English - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 85
3 Troubleshooting Your HP Kayak PC Workstation Using Your HP Enhanced Keyboard Mute and Volume Keys Pressing the Mute key mutes the used to control the volume level. For more information on controlling audio on your system, refer to the Using Sound guide preloaded on your PC Workstation. English 75 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 86
3 Troubleshooting Your HP Kayak PC Workstation Using Your HP Enhanced Mouse Using only work in Windows NT and Windows 95 applications that support scrolling. The zoom function works only in Microsoft® Office 97 compatible applications that support zoom. To change the mouse setup, click the Start - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 87
4 Technical Information This chapter provides technical information about your PC Workstation and includes information on the HP Setup program. - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 88
4 Technical Information Features Features Feature: Processor (standard) Cache Memory (integrated in processor package) Main memory (size/speed) Video LAN (SCSI Models Only) Audio Disk drive controllers Rear connectors 25-pin parallel connector Description: Pentium II • Level-One: 16 KB code, 16 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 89
3F8h (IRQ 4), 3E8h (IRQ 4), or Off- (if one port uses 2xxh, the other port must use 3xxh). On Desktop models: • Five mass storage shelves supporting: • One front-access, third-height, 3.5-inch drive • Two front-access, half-height, 5.25-inch drives • Two internal 3.5-inch hard disk drives (one full - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 90
4 Technical Information Features Feature: HP UltraFlow cooling system Headset SCSI (Selected Models Only) Description: Cooling system with multiple temperature-regulated fans to optimize cooling Stereo headset with microphone UltraWide 16-bit SCSI controller on a combined LAN/SCSI PCI board 80 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 91
load limits for the ISA and PCI accessory slots are compliant with ISA and PCI specifications. For example, your PC Workstation has been designed to support up to 15W per PCI slot and a total of 60W for all 4 PCI slots. English 81 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 92
4 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC Workstation The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may vary, depending on which accessory boards are bundled with the PC - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 93
4 Technical Information System Specifications I/O Addresses used by PC Workstation 0000 - 000F 0020 - 0021 002E - 002F 0040 - 0043 0060, 0064 0061 0070 0070 - 0071 0080 0081 - 0083, 008F 0092 00A0 - 00A1 00C0 - 00DF 00F0 - 00FF 0170 - 0177 01F0 - 01F7 0278 - 027F 02E8 - 02EF 02F8 - 02FF 0372 - - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 94
4 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Power Supply Processor Fan Power MT Status Panel MT LCD Panel Disk Drive Fan FDD External Battery Memory Modules Processor AGP Slot PCI Slots ISA/PCI Combo ISA Slot Primary IDE - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 95
4 Technical Information System Connectors and Switches System Board Switches The following diagram shows the position of the system board switches on a Desktop HP Kayak XA Workstation: System Board Switches The following diagram shows the position of the system board switches on a Minitower HP Kayak - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 96
4 Technical Information System Connectors and Switches Switch 1 is reserved and should not be used. Its default position is Up. Switches 2 through 5 are used for processor settings as shown in the following table and should be changed if the processor supplied with the PC Workstation is replaced - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 97
4 Technical Information System Connectors and Switches Switch1 Use Switch to: 9 - BOX DEFINITION Select box type: • UP to select a Minitower model • DOWN to select a Desktop model - DEFAULT 10 - BIOS Recovery Mode • UP to enable normal mode - DEFAULT • DOWN to enable recovery mode. 1. On the - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 98
Setup program to configure your PC Workstation and solve configuration problems with your PC Workstation. Viewing the HP Summary Screen Check the PC Workstation. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC Workstation. 2 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 99
Device Priority list item (described on the next page). 1. For full information on setting up your network, refer to the online Network Administrator's Guide preloaded onto your PC Workstation. 2. Disabling the LAN card will only disable certain features of the LAN card, such as remote power-on or - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 100
4 Technical Information Configuring Your Network Connection To enable starting from the network: 1 With the Setup program running (refer to page 88), use the left or right arrow key to select the Security menu. 2 Press the down arrow key to highlight the line Boot Devices Security and press Enter to - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 101
, 1, 25 supported, 2, 26 accessory board installing, 21, 48 AGP slot on system board, 84 B boot device priority, changing, 90 C cables flexible disk drive, 45 IDE, 12, 19, 39, 41, 45 SCSI, 12, 39, 45 CD connector, on system board, 84 CD-ROM completing installation, 20, 47 troubleshooting, 67 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 102
, 74 lock/suspend, 74 menu, 74 mute, 75 shortcut, 74 volume, 75 software troubleshooting, 70 specifications technical, 77 starting changing the boot device, 90 status panel connector, 84 summary screen, 88 supported HP accessories, 2, 26 switches on system board, 85 System, 84 system board, 84 - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 103
Physical Characteristics Characteristics: Weight (excl. keyboard and display) Description: Desktop model: 15 kilograms (33 pounds) Minitower model: 17.1 kilograms (37.6 pounds) Dimensions Footprint Desktop model: 44.5 cm max. (D) by 44.8 cm (W) by 17.3 cm (H) (6.81 inches by 17.64 inches by 17. - HP Kayak XA 05xx | HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 104
.hp.com/go/kayaksupport Find out about the different support options available, and how to troubleshoot your PC Workstation Troubleshooting and Support HP User's Guide HHPPSuUppsoerrt'asnGd uInifdoermation Services HP Support and Information Services Part Number D6738-UPG-ABA Created in EU - 07
Upgrade and
Configuration Guide
HP Kayak XA PC Workstation