HP Kayak XA 05xx HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 69

Check Internal Items

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3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Does Not Start Properly Check Internal Items If the PC Workstation still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC Workstation from any telecommunications network. 3 Remove the cover and check the following items: LCD Error Messages - Power CPU CPU error No RAM, RAM type - Temp disk, Temp CPU, Temp IO slot Fan CPU, Fan IO slot Power/Power supply No video Action Check all internal cables. Check that the status panel is correctly connected to the system board Check that the processor is correctly installed. Reset the PC Workstation or power-off the LAN. Check that the memory modules are correctly installed. Check that accessory boards are firmly seated in their slots. Verify that any switches and jumpers on the accessory boards are properly set. Check that the switches on the system board are properly set. Check fans and that air flow guide is not blocked. Check that fans are installed correctly. Check that power supply is properly connected. Check that the video card is properly installed. Reference Ensure they are correctly attached and firmly in place. Ensure that both connectors are correctly attached and firmly in place. Ensure it is firmly in place. Refer to your PC User's Guide for more information. Refer to "Installing Memory" page 7. Refer to "Installing Accessory Boards" page 21. Refer to the manuals that came with each board. Refer to "System Board Switches" page 85. Refer to the illustration on page 5. Refer to the illustration on page 5. Refer to "Replacing the Power Supply after Installing Accessories" on page 6 Refer to the manual that came with the video card. 4 Replace the cover. 5 Reconnect all cables and power cords. English 59

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English
59
3
Troubleshooting Your HP Kayak PC Workstation
If Your PC Workstation Does Not Start Properly
Check Internal Items
If the PC Workstation still does not start properly, follow this procedure
to check the internal items:
1
Turn off the display, the computer, and all external devices.
2
Unplug all power cords and cables, noting their positions. Disconnect
the PC Workstation from any telecommunications network.
3
Remove the cover and check the following items:
4
Replace the cover.
5
Reconnect all cables and power cords.
LCD Error Messages
Action
Reference
-
Check all internal cables.
Ensure they are correctly attached and
firmly in place.
-
Check that the status panel is correctly
connected to the system board
Ensure that both connectors are
correctly attached and firmly in place.
Power CPU
Check that the processor is correctly
installed.
Ensure it is firmly in place.
CPU error
Reset the PC Workstation or power-off
the LAN.
Refer to your PC
User’s Guide
for more
information.
No RAM, RAM type
Check that the memory modules are
correctly installed.
Refer to “Installing Memory” page 7.
-
Check that accessory boards are firmly
seated in their slots.
Refer to “Installing Accessory Boards”
page 21.
-
Verify that any switches and jumpers
on the accessory boards are properly
set.
Refer to the manuals that came with
each board.
-
Check that the switches on the system
board are properly set.
Refer to “System Board Switches”
page 85.
Temp disk, Temp CPU,
Temp IO slot
Check fans and that air flow guide is
not blocked.
Refer to the illustration on page 5.
Fan CPU, Fan IO slot
Check that fans are installed correctly.
Refer to the illustration on page 5.
Power/Power supply
Check that power supply is properly
connected.
Refer to “Replacing the Power Supply
after Installing Accessories” on page 6
No video
Check that the video card is properly
installed.
Refer to the manual that came with
the video card.