HP Kayak XA 05xx HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 80

If Your PC Workstation Has a Software Problem

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3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem NOTE If You Have Forgotten Your Hardware Password If you forget your operating system's password, refer to your operating system's documentation for the correct recovery procedure. Ì If you forget the Hardware User password, and the Hardware Administrator's password is set and known: 1 Switch off the PC Workstation. 2 Restart the PC Workstation. 3 Wait for the message F2 Setup. 4 Press F2 to start Setup. 5 Type the Administrator password to enter Setup. 6 Select from Security, the User Password submenu, and set a new User password. 7 Press F3 to save the new User password and exit Setup. Ì If you forget both the Hardware User and Administrator passwords: 1 Switch off the PC Workstation and remove the computer's cover (refer to page 3). 2 Set switch 7 (PSWRD) on the system board switch block to ON (DOWN). Refer to page 85 for the switch location. 3 Replace the PC Workstation's cover and switch on the PC Workstation. Allow it to complete its startup routine. 4 Switch off the PC Workstation and remove the cover. 5 Reset switch 7 (PSWRD) to OFF (UP). 6 Replace the computer's cover (refer to page 4). 7 Switch on the PC Workstation and allow it to startup. 8 Press F2 when prompted to use Setup. 70 English

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3
Troubleshooting Your HP Kayak PC Workstation
If Your PC Workstation Has a Software Problem
70
English
If Your PC Workstation Has a Software Problem
If You Have Forgotten Your Hardware Password
NOTE
If you forget your operating system’s password, refer to your operating
system’s documentation for the correct recovery procedure.
If you forget the Hardware User password, and the Hardware
Administrator’s password is set and known:
1
Switch off the PC Workstation.
2
Restart the PC Workstation.
3
Wait for the message
F2
Setup
.
4
Press
F2
to start
Setup
.
5
Type the Administrator password to enter
Setup
.
6
Select from
Security
, the
User Password
submenu, and set a new User
password.
7
Press
F3
to save the new User password and exit
Setup
.
If you forget both the Hardware User and Administrator passwords:
1
Switch off the PC Workstation and remove the computer’s cover
(refer to page 3).
2
Set switch 7 (PSWRD) on the system board switch block to ON
(DOWN). Refer to page 85 for the switch location.
3
Replace the PC Workstation’s cover and switch on the
PC Workstation. Allow it to complete its startup routine.
4
Switch off the PC Workstation and remove the cover.
5
Reset switch 7 (PSWRD) to OFF (UP).
6
Replace the computer’s cover (refer to page 4).
7
Switch on the PC Workstation and allow it to startup.
8
Press
F2
when prompted to use
Setup
.