HP Kayak XA 05xx HP Kayak XA Series 05xx, Upgrade & Configuration Guide - Page 75

If Your Mouse Does Not Work, If the Flexible Disk Drive Does Not Work

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3 Troubleshooting Your HP Kayak PC Workstation If Your PC Workstation Has a Hardware Problem If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner). Cleaning the mouse ball Cleaning the mouse rollers If the Flexible Disk Drive Does Not Work • Check that you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that is the correct density. • Check that the flexible disk drive is correctly configured in the Setup program (Advanced > Flexible Disk Drive). • Check that the flexible disk drive is not disabled in the Setup program (Advanced > Flexible Disk Drive). • Check that the Flexible Disks and the Write on Flexible Disks items are not set to locked in the Setup program (Security > Hardware Protection). • Clean the flexible disk drive using a diskette cleaning kit. • Check that the disk power and data cables are correctly connected. English 65

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English
65
3
Troubleshooting Your HP Kayak PC Workstation
If Your PC Workstation Has a Hardware Problem
If Your Mouse Does Not Work
Ensure that the mouse is correctly connected.
Ensure that the mouse driver supplied with the preloaded software
is installed correctly.
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
If the Flexible Disk Drive Does Not Work
Check that you are using a formatted diskette and it is inserted
correctly.
Check you are using a diskette that is the correct density.
Check that the flexible disk drive is correctly configured in the
Setup
program (
Advanced > Flexible Disk Drive
).
Check that the flexible disk drive is not disabled in the
Setup
program (
Advanced > Flexible Disk Drive
).
Check that the
Flexible Disks
and the
Write on Flexible Disks
items are not
set to locked in the
Setup
program (
Security > Hardware Protection
).
Clean the flexible disk drive using a diskette cleaning kit.
Check that the disk power and data cables are correctly connected.
Cleaning the mouse rollers
Cleaning the mouse ball