HP LaserJet 9000 HP LaserJet 9000 Series - Software Technical Reference - Page 163

PCL 5e driver, Booklet, Printing

Get HP LaserJet 9000 PDF manuals and user guides View all HP LaserJet 9000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 163 highlights

Software Technical Reference for the HP LaserJet 9000 printers ISSUE: DESCRIPTION: WORKAROUND: A fatal error is received when trying to cancel a complex booklet printing job. A fatal error might be received when attempting to cancel a complex print job with Booklet Printing selected. The fatal error occurs when using CTRL + ALT + DELETE to cancel a complex print job that appears to be hung. Complex print jobs (for example, jobs with complex graphics) might take a very long time to spool. Attempting to cancel the job during spooling causes the fatal error. Let the job finish spooling before attempting to cancel it. You should then be able to cancel the print job without errors. ISSUE: A General Protection Fault occurs on a Windows NT 4.0 client workstation when the user attempts to use Point and Print to install version 4.3.2.89 of the HP LaserJet 9000 printer PCL 6 driver shared on a Windows 2000 host. DESCRIPTION: This problem occurs when a Windows 2000 host is updated from the kernel mode PCL 6 driver (version 4.3.2.76) to the user mode PCL 6 driver (version 4.3.2.89) and a user on a Windows NT 4.0 share attempts to download the updated driver from the Windows 2000 host. Because the new driver (version 4.3.2.89) is a user mode driver, the Windows NT 4.0 client does not support it. This causes the general protection fault on the Windows NT 4.0 client. WORKAROUND: Uninstall all HP LaserJet 9000 kernel mode PCL 6 drivers from the Windows 2000 host. Install the updated user mode Windows 2000 PCL 6 driver on the Windows 2000 host. Install the Windows NT 4.0 drivers on the Windows 2000 host for Point and Print. Use Point and Print to download the kernel mode Windows NT 4.0 driver to the Windows NT 4.0 client. PCL 5e driver ISSUE: When using Windows NT 4.0 and the PCL 5e printer driver, text appears to be clipped on the left margin of the page when using the Edge-to-Edge Printing feature. WORKAROUND: Print the document using the PCL 6 printer driver. ISSUE: DESCRIPTION: WORKAROUND: A fatal error is received during attempts to cancel a complex booklet printing job. A fatal error is might be received when attempting to cancel a complex print job when Booklet Printing is selected. The fatal error occurs when using CTRL + ALT + DELETE to cancel a complex print job that appears to be hung. Complex print jobs (for example, jobs with complex graphics) can take a very long time to spool. Attempting to cancel the job during spooling causes the fatal error. Allow the job to finish spooling before attempting to cancel it. You should then be able to cancel the print job without errors. ISSUE: DESCRIPTION: A general protection fault occurs on a Windows NT 4.0 client workstation when the user attempts to use Point and Print to install the HP LaserJet 9000 printer PCL 5e driver version 4.3.2.89, shared on a Windows 2000 host. This problem occurs when a Windows 2000 host is updated from the kernel mode PCL 5e driver (version 4.3.2.76) to the user mode PCL 5e driver (version 4.3.2.89) and a user on a Windows NT 4.0 share attempts to download the updated driver from the Windows 2000 host. Because the 155

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
Software Technical Reference for the HP LaserJet 9000 printers
155
ISSUE:
A fatal error is received when trying to cancel a complex booklet printing job.
DESCRIPTION:
A fatal error might be received when attempting to cancel a complex print job with Booklet
Printing selected. The fatal error occurs when using CTRL + ALT + DELETE to cancel a complex
print job that appears to be hung.
WORKAROUND:
Complex print jobs (for example, jobs with complex graphics) might take a very long time to
spool. Attempting to cancel the job during spooling causes the fatal error. Let the job finish
spooling before attempting to cancel it. You should then be able to cancel the print job without
errors.
ISSUE:
A General Protection Fault occurs on a Windows NT 4.0 client workstation when the user
attempts to use Point and Print to install version 4.3.2.89 of the HP LaserJet 9000 printer PCL 6
driver shared on a Windows 2000 host.
DESCRIPTION:
This problem occurs when a Windows 2000 host is updated from the kernel mode PCL 6 driver
(version 4.3.2.76) to the user mode PCL 6 driver (version 4.3.2.89) and a user on a Windows NT
4.0 share attempts to download the updated driver from the Windows 2000 host. Because the
new driver (version 4.3.2.89) is a user mode driver, the Windows NT 4.0 client does not support
it. This causes the general protection fault on the Windows NT 4.0 client.
WORKAROUND:
Uninstall all HP LaserJet 9000 kernel mode PCL 6 drivers from the Windows 2000 host. Install
the updated user mode Windows 2000 PCL 6 driver on the Windows 2000 host. Install the
Windows NT 4.0 drivers on the Windows 2000 host for Point and Print. Use Point and Print to
download the kernel mode Windows NT 4.0 driver to the Windows NT 4.0 client.
PCL 5e driver
ISSUE:
When using Windows NT 4.0 and the PCL 5e printer driver, text appears to be clipped on the left
margin of the page when using the Edge-to-Edge Printing feature.
WORKAROUND:
Print the document using the PCL 6 printer driver.
ISSUE:
A fatal error is received during attempts to cancel a complex booklet printing job.
DESCRIPTION:
A fatal error is might be received when attempting to cancel a complex print job when
Booklet
Printing
is selected. The fatal error occurs when using CTRL + ALT + DELETE to cancel a
complex print job that appears to be hung.
WORKAROUND:
Complex print jobs (for example, jobs with complex graphics) can take a very long time to spool.
Attempting to cancel the job during spooling causes the fatal error. Allow the job to finish spooling
before attempting to cancel it. You should then be able to cancel the print job without errors.
ISSUE:
A general protection fault occurs on a Windows NT 4.0 client workstation when the user attempts
to use Point and Print to install the HP LaserJet 9000 printer PCL 5e driver version 4.3.2.89,
shared on a Windows 2000 host.
DESCRIPTION:
This problem occurs when a Windows 2000 host is updated from the kernel mode PCL 5e driver
(version 4.3.2.76) to the user mode PCL 5e driver (version 4.3.2.89) and a user on a Windows NT
4.0 share attempts to download the updated driver from the Windows 2000 host. Because the