HP LaserJet MFP M232-M237 User Guide - Page 74

Frequent or recurring paper jams?, System, Paper Setup

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Frequent or recurring paper jams? Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem. 1. If paper has jammed in the printer, clear the jam and then print a test page to test the printer. 2. Check that the tray is configured for the correct paper size and type. a. Open EWS. See To access and use the Embedded Web Server (EWS). b. Click the System tab, and then click the Paper Setup page. c. Select the type of paper that is in the tray. 3. Turn the printer off, wait 30 seconds, and then turn it on again. 4. Print a cleaning page to remove excess toner from inside the printer. 5. Print a test page to test the printer. If none of these steps resolves the problem, the printer might need service. Contact support. 68 Chapter 8 Solve problems ENWW

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Frequent or recurring paper jams?
Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem
continue with the next step until you have resolved the problem.
1.
If paper has jammed in the printer, clear the jam and then print a test page to test the printer.
2.
Check that the tray is configured for the correct paper size and type.
a.
Open EWS. See
To access and use the Embedded Web Server (EWS)
.
b.
Click the
System
tab, and then click the
Paper Setup
page.
c.
Select the type of paper that is in the tray.
3.
Turn the printer off, wait 30 seconds, and then turn it on again.
4.
Print a cleaning page
to remove excess toner from inside the printer.
5.
Print a test page to test the printer.
If none of these steps resolves the problem, the printer might need service. Contact support.
68
Chapter 8
Solve problems
ENWW