HP LaserJet MFP M232-M237 User Guide - Page 91

Table 8-11, Blank No print, Black Banding defects

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Table 8-11 Blank page - No print Description Sample Blank page - No print: The page is completely blank and contains no printed content. Table 8-12 Black page Description Black page: The entire printed page is black. Sample Table 8-13 Banding defects Description Sample Repetitive wide-pitch banding and Impulse bands: Dark or light lines which repeat down the length of the page. They might be sharp or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content. Possible solutions 1. Make sure that the cartridge is genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the problem persists, go to www.hp.com/support/ljM232MFP Possible solutions 1. Visually inspect the toner cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the toner cartridge. 4. If the problem persists, go to www.hp.com/support/ljM232MFP Possible solutions 1. Reprint the document. 2. Replace the toner cartridge. 3. Use a different paper type. 4. If the problem persists, go to www.hp.com/support/ljM232MFP ENWW Resolving print quality problems 85

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Table 8-11
Blank page — No print
Description
Sample
Possible solutions
Blank page — No print:
The page is completely blank and contains
no printed content.
1.
Make sure that the cartridge is
genuine HP cartridges.
2.
Make sure that the cartridge is
installed correctly.
3.
Print with a different cartridge.
4.
Check the paper type in the paper
tray and adjust the printer settings to
match. If necessary, select a lighter
paper type.
5.
If the problem persists, go to
www.hp.com/
support/ljM232MFP
Table 8-12
Black page
Description
Sample
Possible solutions
Black page:
The entire printed page is black.
1.
Visually inspect the toner cartridge
to
check for damage.
2.
Make sure that the cartridge is
installed correctly.
3.
Replace the toner cartridge
.
4.
If the problem persists, go to
www.hp.com/
support/ljM232MFP
Table 8-13
Banding defects
Description
Sample
Possible solutions
Repetitive wide-pitch banding and
Impulse bands:
Dark or light lines which repeat down the
length of the page. They might be sharp or
soft in nature. The defect displays only in
areas of fill, not in text or sections with no
printed content.
1.
Reprint the document.
2.
Replace the toner cartridge
.
3.
Use a different paper type.
4.
If the problem persists, go to
www.hp.com/
support/ljM232MFP
ENWW
Resolving print quality problems
85