HP LaserJet Pro P1102 HP LaserJet Professional P1100 Series Printer - Service - Page 147

Solve performance problems Problem Pages print, but are totally blank. Pages print very slowly. Pages did not print. Cause Solution The cartridge pull tab or the sealing tape Verify that the cartridge pull tab and tape might still be in the print cartridge. have been removed completely from the print cartridge. The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages. The product might be malfunctioning. To check the product, print a Configuration page. Heavier paper types can slow the print Print on a different type of paper. job. Complex pages can print slowly. Narrow or small paper can print slowly. Proper fusing might require a slower print speed to make sure that the best print quality is achieved. Using the FastRes 1200 print quality setting can cause slow printing. 1. Open the print driver, and then click the Properties or Preferences button. 2. Click the Paper/Quality tab, and then use the Print Quality dropdown list to select a lower resolution setting. 3. Click the OK button or the Apply button to accept the setting. The product might not be pulling paper Make sure that paper is loaded in the tray correctly. correctly. The paper is jamming in the product. The USB cable might be defective or incorrectly connected. Clear the jam. See Clear jams on page 107. ● Disconnect the USB cable at both ends, and then reconnect it. ● Try printing a job that has printed in the past. ● Try using a different USB cable. Other devices are running on the computer. The product might not share a USB port. If you have an external hard drive or switchbox that is connected to the same port as the product, the other product might be interfering. To connect and use the product, disconnect the other product, or use two USB ports on the computer. ENWW Solve performance problems 129