HP Latex 1500 User guide
HP Latex 1500 Manual
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- HP Latex 1500 | User guide - Page 1
HP Latex 1500 Printer User guide SUMMARY The following sections provide details for this topic. - HP Latex 1500 | User guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Safety notice Read and follow the operating and safety instructions before starting the printer. Trademarks - HP Latex 1500 | User guide - Page 3
...21 Printer status and alerts ...22 Update the firmware and the Supported substrate types ...33 Supported HP substrates ...35 Substrate tips ...37 Substrate configurations ...39 Prepare to print ...40 The substrate edge holders ...42 Load a roll onto the spindle ...45 Load a roll into the printer - HP Latex 1500 | User guide - Page 4
presets ...69 Use a new substrate ...70 Optimize for tiling ...71 Prepare the printer for a new substrate ...74 Create a new substrate preset with the Add New ...144 Color consistency between different HP Latex printers 146 Color emulation of other printer models ...146 Color profiles ...148 - HP Latex 1500 | User guide - Page 5
roll printing ...157 In-line slitters ...160 Substrate saver ...163 HP Latex Double-sided Day and Night Kit ...169 Roll-to-Free- printer off and on for maintenance operations 214 Weekly maintenance ...216 450 liter maintenance ...257 900 liter maintenance ...277 When required ...304 12 Troubleshoot - HP Latex 1500 | User guide - Page 6
Internal Print Server 413 The printer seems slow ...413 Request to reinitialize the carriage ...414 The Internal Print Server cannot detect the printer ...414 Print Care spontaneously restarts ...414 Color calibration fails ...414 16 When you need help ...415 HP Proactive Support ...415 vi ENWW - HP Latex 1500 | User guide - Page 7
HP Customer Care ...416 Service information ...416 17 Printer specifications ...417 Functional specifications ...417 Physical specifications ...418 ...420 Environmental specifications ...420 Acoustic specifications ...420 Appendix A Printer messages ...421 Glossary ...425 Index ...429 ENWW vii - HP Latex 1500 | User guide - Page 8
viii ENWW - HP Latex 1500 | User guide - Page 9
1 Introduction The HP Latex 1500 Printer allows you to print signs and graphics on a wide range of flexible materials up to 3.20 m (126 in) wide, and uses water-based HP Latex Inks to provide high quality, durable output. Welcome to your printer ● High quality output, with rich colors, 1200 dpi - HP Latex 1500 | User guide - Page 10
Before using your printer, read the following safety precautions and operating instructions to make sure you printer status lights. ● Turn off the printer, using the Branch Circuit Breakers located in the building's Power Distribution Unit (PDU), and call your service representative (see HP - HP Latex 1500 | User guide - Page 11
, follow the instructions strictly. ● Do not supports, beam and enclosures; ● Remember to let the printer cool down before performing some maintenance operations. Fire hazard The drying and curing subsystems of the printer operate at high temperatures. Call your service representative if the printer - HP Latex 1500 | User guide - Page 12
thermocouple. ● Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely as designed. The use of non-HP consumibles (foams, filters, printhead cleaning roll, and inks) may present a risk of fire. LED's array supports, beam and enclosures can reach high - HP Latex 1500 | User guide - Page 13
conditioning" sections of the site preparation guide, available from http://www.hp.com/go/latex300/manuals/. Heavy substrate hazard Special care must forklift, pallet truck, or other handling equipment to lift substrates. The printer has been designed to be compatible with many of these devices. ● - HP Latex 1500 | User guide - Page 14
set of reference information for this subject. ● Users: Daily operations including printer settings, printing, substrate loading, replacement of ink and flat screwdriver. ● Service personnel: Any repair or maintenance operation, running diagnostics, and troubleshooting. Require maintenance key, e- - HP Latex 1500 | User guide - Page 15
to site preparation requirements. Read and follow the operating and safety instructions before starting the printer. Risk of burns. Do not touch the internal enclosures of the printer's drying and curing modules, universal support beam, and LED's array and enclosures when accessing substrate path - HP Latex 1500 | User guide - Page 16
carriage travels back and forth across the substrate. Located internally on substrate path and on printhead cleaning roll (web wipe); for maintenance/service personnel only You are recommended to wear gloves when handling the maintenance cartridge, the platen, the ink collector, the condensates and - HP Latex 1500 | User guide - Page 17
(PE) terminal for qualified electrician, and bonding terminals for maintenance/service personnel only. Earth connection essential before connecting supply. Identifies the short-circuit breaking capacity of printer's built-in supplementary circuit breakers beside mains input terminal, for qualified - HP Latex 1500 | User guide - Page 18
the drying and curing module is disconnected. The print is cancelled and a system error may be displayed. Main components The following views of the printer illustrate the main components. Front view The following steps provide the complete procedure for this topic. 10 Chapter 1 Introduction ENWW - HP Latex 1500 | User guide - Page 19
1. Ink cartridges 2. Emergency stop buttons 3. Front window for carriage and printzone access 4. Built-in computer 5. Printer status beacon 6. E-cabinet 7. Power switches, lights, and circuit breakers 8. Printhead cleaning roll door 9. Curing module latches, one on each side 10. Curing module - HP Latex 1500 | User guide - Page 20
1. Emergency stop buttons 2. Condensation collector bottle 3. Loading table latches, one on each side 4. Loading table 5. Drive roller 6. Substrate input spindle Carriage view The following steps provide the complete procedure for this topic. 1. Optimizer printhead latch 2. Aerosol filters 12 - HP Latex 1500 | User guide - Page 21
Print Server on page 17. ● The HP Print Care program is provided with your printer and is already installed in the printer's built-in computer. It displays printer status and history in detail, and helps you to maintain the printer and solve any problems that may arise. See HP Print Care on page 153 - HP Latex 1500 | User guide - Page 22
and off Level Turn off Turn on 1: Major power electronics and engine off. Wait for the Internal Print Server to indicate that the printer is ready, then turn off the high-power subsystems by pressing the shutdown icon near the top left corner of the screen. Wait until the - HP Latex 1500 | User guide - Page 23
3% inclination, see the following instructions. For more difficult movement operations, call your service representative (see HP Customer Care Centers on page 416). CAUTION: Slopes steeper than 3% may cause serious damage to the printer. 1. Turn off the printer. 2. Disconnect all power and network - HP Latex 1500 | User guide - Page 24
printer's built-in computer and from the RIP computer. See the Installation Guide for more details, including the minimum space required around the printer. Printer user confirmation appears in the IPS window. When attended to, the red color in the beacon changes to reflect the state of the printer. - HP Latex 1500 | User guide - Page 25
2 HP Internal Print Server The Internal Print Server starts automatically with main screen: ● You can shut down the printer by pressing the Shut down button at the top left. ● The top central pane shows the printer status and maintenance status. See Printer status and alerts on page 22. ● The - HP Latex 1500 | User guide - Page 26
● The System Preheat button preheats the whole system in printer ready status. It is useful for cold environments to avoid time-out errors during warm-up. It , select the Tools > Preferences > Units. You can change the units of length and temperature. 18 Chapter 2 HP Internal Print Server ENWW - HP Latex 1500 | User guide - Page 27
Set the Internal Print Server preferences To change the Internal Print Server's preferences, select Preferences from the Tools menu. In the Preferences window, you will see four tabs. General tab This topic provides a full set of reference information for this subject. ● Units of length and - HP Latex 1500 | User guide - Page 28
tab This topic provides a full set of reference information for this subject. ● Maximum roll length ● Gap between jobs ● Nesting gap between images ● Margins: 20 Chapter 2 HP Internal Print Server ENWW - HP Latex 1500 | User guide - Page 29
Print Server menus Menu: Menu: ● Add New Job ● Add Existing Job ● Edit Job ● Delete Job ● Exit ● Alerts ● Supplies ● Service information ENWW Menu: ● Printing adjustments ● Printhead alignment ● Printhead cleaning ● Replace printheads ● Replace cleaning roll kit Internal Print Server menus 21 - HP Latex 1500 | User guide - Page 30
● Presets management ● Search substrate online ● Preferences ● HP Scitex Print Care ● HP Proactive Support ● Firmware update ● Wake up ● Shut down ● Reinitialize carriage Menu: ● Advance calibration ● Enable/Disable collector ● About ● User's guide Printer status and alerts The Internal Print - HP Latex 1500 | User guide - Page 31
will be available from HP that increase the printer's functionality and enhance its features. Firmware updates can be downloaded from the Internet and installed in your printer using the Internal Print Server: select Firmware update from the Tools menu. Follow the instructions on your screen to - HP Latex 1500 | User guide - Page 32
24 Chapter 2 HP Internal Print Server ENWW - HP Latex 1500 | User guide - Page 33
a specific and superior level of integration, compatibility, and performance with the HP Latex 1500 Printer. HP has increased the functionalities and RIPs certified for the HP Latex 1500 Printer. The compatibility support matrix below presents the certified RIP partners and versions. As well as the - HP Latex 1500 | User guide - Page 34
26 Chapter 3 RIP distribution ENWW - HP Latex 1500 | User guide - Page 35
has completed a job. Since the role of an MIS is to track, schedule and cost-account for a job, JDF/JMF allows for a simple way to interface devices to information is captured by the HP Latex 1500 printer series and what can be communicated by JMF to an MIS? The printer implements a subset of the - HP Latex 1500 | User guide - Page 36
retrieve substrate and consumable tracking to report back to MIS. Guidelines for Integration You can integrate the HP Latex 1500 printer series into ONYX RIP and CALDERA RIP How to integrate the HP Latex 1500 printer series into CALDERA RIP CALDERA RIP can take advantage of the JDF interface in the - HP Latex 1500 | User guide - Page 37
Print Server SW, and then Tools>Preferences>General. If there are problems using the printer's hostname, switch to the printer's IP using the HP Latex 1500 System Configuration Tool. For more details refer to the Service Manual or talk to your network administrator to solve hostname resolution. How - HP Latex 1500 | User guide - Page 38
Once configured, you can display the printer and job status opening the info window in the RIP queue. To obtain the JMF URL: Go to the IPS PC, on the Internal Print Server SW, and then Tools>Preferences>General. 30 Chapter 4 Printing workflows integration ENWW - HP Latex 1500 | User guide - Page 39
there are problems using the printer's hostname, switch to the printer's IP using the HP Latex 1500 System Configuration Tool. For more details refer to the Service Manual or talk to your network administrator to solve hostname resolution. Job submission methods The HP Latex 1500 supports two file - HP Latex 1500 | User guide - Page 40
HP Latex 1500 printer series into an MIS system or production control software Specific RIP/MIS implementations will require vendor specific configurations. MIS or Production Control Software applications can retrieve printer . ONYX Connect does not currently support JMF. Please contact ONYX for - HP Latex 1500 | User guide - Page 41
5 Handle the substrate Various substrate types are compatible with your printer. Supported substrate types For specific substrate settings and profiles visit HP Website. See the Online substrate manager on page 83. ● Cast self-adhesive vinyl ● Calendered self-adhesive vinyl ● Perforated self- - HP Latex 1500 | User guide - Page 42
6. Obtain the test file from the printer's built-in computer: C:\Users\hplatex\Documents\HP IPS \InkTrespassingCheck\Ink_trespassing_check.pdf. 7. Print the test file using be used for printing as described in this guide. 11. Clean the print zone, see Clean the print zone on page 218. 34 - HP Latex 1500 | User guide - Page 43
substrates For specific substrate settings and profiles visit HP Website. Table 5-1 Supported HP substrates Category HP Banners Substrate HP HDPE Reinforced Banner 203 microns (8 mil) • 180 g/m2 (5 oz) • 45,7 m (150 ft) HP Everyday Matte Polypropylene, 3-in Core 203 microns (8 mil) • 120 g/m² • 61 - HP Latex 1500 | User guide - Page 44
Table 5-1 Supported HP substrates (continued) Category HP Fabrics Substrate HP Light Fabric 381 microns (15 mil) • 218 g/m2 (6.2 oz) • 45,7 m (150 ft) Automatic printhead alignment NO HP Papers/ Photographic Papers HP PVC-Free Wall Paper YES 177 microns (7 mil) • 175 g/m² • 30,5 m (100 ft) • - HP Latex 1500 | User guide - Page 45
Supported HP substrates (continued) Category Substrate HP Canvas Materials HP Premium Satin Canvas 462 microns (18.2 mil) •381 g/m2 •22,9 m (75 ft) HP mission très basses) à C (émission élevée). ● HP PVC-free Wall Paper printed with HP Latex Inks is rated A+ according to Émissions dans l'air int - HP Latex 1500 | User guide - Page 46
needed and should not be used. - More than 2 mm (0.079 in): Not supported. While loading a roll, ensure that the leading edge is parallel and straight across the in the RIP. ● HP substrates are optimized to provide the best out-of-the-box printing experience with your printer. ● Use the Internal - HP Latex 1500 | User guide - Page 47
not exist in all areas. You should consult local recycling resources about recycling these products. For recycling in the USA, see the HP recycling services site, http://www.hp.com/go/recycleLFmedia/. HP offers to recycle some other substrates through the standard paper recycling process, such as - HP Latex 1500 | User guide - Page 48
The physical button is permitted when its light is on. The basic printer configuration is roll-to-roll, and can be used for single-roll or dual-roll be reloaded afterwards. Prepare to print The following steps must be followed before the printer can print: 40 Chapter 5 Handle the substrate ENWW - HP Latex 1500 | User guide - Page 49
substrate, same profile), and because of a severe system error, you had to restart the printer. 3. Load the substrate. Substrate loading instructions are displayed in the Internal Print Server window. For more detailed instructions, see Load a roll onto the spindle on page 45 and Load a roll into - HP Latex 1500 | User guide - Page 50
TIP: If the printer has been idle overnight with substrate loaded, and exposed to high or low prevent the substrate edges from lifting up and jamming while printing. If you experience this kind of problem while printing, you can try using the edge holders to overcome it. The edge holders are highly - HP Latex 1500 | User guide - Page 51
is not enough space for them. Install an edge holder The following steps provide the complete procedure for this topic. 1. Standing in front of the printer, place the edge holder onto the far side of the platen and cover the edge of the substrate with it. ENWW The substrate edge holders - HP Latex 1500 | User guide - Page 52
2. Attach other side of the edge holder in the space between the platen and diverter wheels, cover the edge of the substrate with it. Make sure that each edge holder is properly positioned and not bent as this could cause a carriage crash. 3. Turn the screw at the front part of the edge holder to - HP Latex 1500 | User guide - Page 53
deteriorated (for example, by accumulated ink). 1. If it is installed in the printer, remove the edge holder from the platen. 2. Remove the old strip and you intend to use it. Load a roll onto the spindle Contact HP to know the recommended third party solutions for substrate lifter and core adaptors - HP Latex 1500 | User guide - Page 54
TIP: Before inflating, use the pneumatic gun to blow air around the valve area to remove any dirt. WARNING! The air gun provided with the printer is only intended to inflate the spindle. When recommended to use for cleaning purposes, make sure to do so according to local regulations since additional - HP Latex 1500 | User guide - Page 55
input spindle (single or dual) and will be collected on the output spindle. www.hp.com/go/Latex3000/Roll_to_Roll_loading NOTE: This video applies to HP Latex 800, HP Latex 1500 and HP Latex 3x00 Series printers. The substrate goes from the input spindle (1) over the main roller (2), over the platen - HP Latex 1500 | User guide - Page 56
in which case the spindle will turn in the opposite direction. The printer asks you for the winding direction if it cannot detect it automatically. or more shorter cores on the same spindle, which could cause substrate-advance problems. TIP: The spindle and a roll of substrate can be heavy. You - HP Latex 1500 | User guide - Page 57
Loading substrate The following steps provide the complete procedure for this topic. 1. Use the internal print server to raise the carriage beam to its loading position or start the loading process using the substrate paper button. 2. Open the window. ENWW Load a roll into the printer 49 - HP Latex 1500 | User guide - Page 58
3. Open the curing module latches. 50 Chapter 5 Handle the substrate ENWW - HP Latex 1500 | User guide - Page 59
4. Open the curing module. ENWW Load a roll into the printer 51 - HP Latex 1500 | User guide - Page 60
5. Open the loading table latches. 52 Chapter 5 Handle the substrate ENWW - HP Latex 1500 | User guide - Page 61
6. Open the loading table. 7. Unwind a length of substrate. ENWW Load a roll into the printer 53 - HP Latex 1500 | User guide - Page 62
8. Place it in the print zone. 9. Push the substrate through the printer until it reaches the output spindle. 10. If the substrate saver is required, install it now. See Substrate saver on page 163. 11. Align the - HP Latex 1500 | User guide - Page 63
1500 and HP Latex 3x00 Series printers. The substrate goes from the input spindle over the main roller, over the platen, over the front diverters and then to the output spindle. NOTE: When using dual rolls, you have to use the roll-to-roll configuration as it is the only configuration supported - HP Latex 1500 | User guide - Page 64
on page 45. If the rolls are of unequal lengths, the longer roll should be on the right as seen from the front of the printer; on the left as seen from the rear. That way, when the shorter rolls runs out, you can continue printing on the other roll. 56 - HP Latex 1500 | User guide - Page 65
printheads and carriage. 4. You may find it helpful to lock the differentials on the input and output spindles while loading. ENWW Load a roll into the printer 57 - HP Latex 1500 | User guide - Page 66
instructions provided with the accessory (see Calibrate the dual-roll center support on page 373). An incorrect position could cause the carriage to crash (see There are wrinkles and ink smears on the substrate on page 369). Manual the first roll through the printer until it reaches the output - HP Latex 1500 | User guide - Page 67
Internal Print Server to lower the carriage beam to its printing position. 16. Go to the Internal Print Server and press the Finish button. The printer rotates the rolls to check their diameters, and it also checks the width of the roll, the winding direction, the vacuum, and the substrate advance - HP Latex 1500 | User guide - Page 68
on page 148. 18. For more information on when you might want to change the carriage beam position, see Substrate tips on page 37. The printer is now ready to print. Double-sided printing Selecting the double-sided printing option will provide you with guidance and help specific to double-sided - HP Latex 1500 | User guide - Page 69
Side A: Load and print The following steps provide the complete procedure for this topic. 1. Load the roll-to-roll configuration: see Load a roll (roll-to-roll configuration) on page 47. NOTE: The dual-roll spindle cannot be used while printing double-sided jobs. 2. Define side A preferences (see - HP Latex 1500 | User guide - Page 70
Before unloading the substrate, select the Substrate load/unload button in the IPS, select How to unload side A, and follow the on-screen instructions. NOTE: Jobs must be defined for double-sided printing, side A and side B, this information is available while a job is printing in Print Properties - HP Latex 1500 | User guide - Page 71
2. Collect the substrate onto the output spindle. Check the substrate is collecting correctly on to the spindle to avoid telescoping. 3. Remove the input spindle. 4. Remove the output spindle (1), carry it around to the input side with the same orientation (2) and install it into the input position - HP Latex 1500 | User guide - Page 72
NOTE: By default the left edge of the substrate is detected to minimize registration errors along the scan axis when printing double-sided. When printing on translucent substrates or types of substrate with irregular edges you can disable this option by clicking Double-sided substrate edge detection - HP Latex 1500 | User guide - Page 73
Print, ensure that the correct side is selected. The printer will automatically detect the registration line and the Side B has to be printed one at a time. IMPORTANT: See Table 10-2 HP Latex 1500 dual-roll spindle specifications on page 160 for information on appropriate dimensions of substrate - HP Latex 1500 | User guide - Page 74
2. Cut the substrate on the output side, near the spindle. NOTE: Before unloading the substrate, select the Substrate load/unload button in the IPS, select Unload side A (opaque substrate). 3. Put one of the two already-printed rolls onto a single spindle and place it in the input position. It is - HP Latex 1500 | User guide - Page 75
select the Substrate menu and then Settings. Unload a roll Contact HP to know the recommended third party solutions for substrate lifter and core the substrate manually onto the output roll. 7. Open the two latches at each side of the spindles. 8. Remove the output roll from the printer. 9. Press - HP Latex 1500 | User guide - Page 76
Rewind the substrate manually onto the input roll. 11. Open the two latches at each side of the spindles. 12. Remove the input roll from the printer. 13. risk of trapping a finger between any spindle component and the roll. The printer is now ready for new input and output rolls to be loaded. If - HP Latex 1500 | User guide - Page 77
Be aware: Risk of burns For more safety information, see Safety precautions on page 2 Substrate presets Each supported substrate type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different substrate type. For example, some may need more ink - HP Latex 1500 | User guide - Page 78
click Update. 3. When the .oms file has been imported, the following information is displayed: Use a new substrate Whenever you load a new substrate type into your printer, you must choose a substrate preset for it. 70 Chapter 5 Handle the substrate ENWW - HP Latex 1500 | User guide - Page 79
and adjust the settings manually. See Edit a substrate preset on page 76. This is recommended for advanced users only. 5. Tiling It is/does not: ● A printer to printer color consistency solution. ● Does not modify existing print modes or substrate. It only supports the following print modes: ● 8p 70 - HP Latex 1500 | User guide - Page 80
NOTE: A Tiling suffix is added to the name of the substrate, you edit the name, but you cannot erase the suffix. 2. A warning about the solution space change in the new substrate appears, click OK. 3. A window appears to recommend the CLC to select before the first time the substrate is used. 4. - HP Latex 1500 | User guide - Page 81
of job preparation plot and sideway color bars are automatically introduced. Workflow for non-optimized substrates is not affected. 7. Substrate can be exported from one printer to another. ENWW Optimize for tiling 73 - HP Latex 1500 | User guide - Page 82
firmware. See Update the firmware on page 23. Prepare the printer for a new substrate The following steps provide the complete procedure for this topic. 1. Whenever possible, try to ensure that your printer Add New Substrate wizard The Add New Substrate guides you to work out the best settings for - HP Latex 1500 | User guide - Page 83
are an advanced user and the suggested settings do not meet your expectations, you can select Advanced settings at any time and make manual changes. However, preset, following the guidelines provided in Troubleshoot substrate issues on page 365 and Troubleshoot print-quality issues on page 383. - HP Latex 1500 | User guide - Page 84
Internal Print Server and select Substrate > Edit. This allows you to change all the important settings in the substrate preset. It is recommended for advanced users only. NOTE: You can change only the presets that you have created yourself. The presets supplied by - HP Latex 1500 | User guide - Page 85
Internal Print Server and select Substrate > Edit. This allows you to change all the important settings in the substrate preset. It is recommended for advanced users only. NOTE: You can change only the presets that you have created yourself. The presets supplied by - HP Latex 1500 | User guide - Page 86
1. In the upper part of the Edit Substrate window, select the substrate category and the name of the specific substrate preset that you want to edit. NOTE: Generic presets cannot be edited. 2. In the central part of the window, select the number of passes, number of colors, and ink density; and name - HP Latex 1500 | User guide - Page 87
Printing masks The concept of printing masks refers to the relative positions of the ink drops on the substrate. The mask uses a randomization algorithm to avoid visual patterns, and the result is a visually smooth surface, with minimal graininess, and no banding. Inaccurate alignment or substrate - HP Latex 1500 | User guide - Page 88
By default, all the generic print modes use the Large mask. Consider the Optimize for Tiling option to get the best color consistency when printing tiles. On-the-fly adjustments You can modify the substrate settings while printing. In the Internal Print Server main window, press the Print adjustment - HP Latex 1500 | User guide - Page 89
3. Illustrations of the possible effects of not enough, too much, and correct heating respectively. 4. Adjust the vacuum level up or down. The input and output tensions are adjusted automatically, depending on the vacuum level. 5. Illustrations of the possible effects of not enough, too much, and - HP Latex 1500 | User guide - Page 90
● A 6-color ink set enables smooth transitions; always use this option for best print quality. ● Use an 8-pass print mode for best print quality with frontlit substrates. ● Use a 14- or 18-pass print mode for best print quality with backlit substrates and textiles. ● When using a high number of - HP Latex 1500 | User guide - Page 91
calibration on page 137. 2. Create ICC profiles for your substrate; see your RIP documentation for instructions. Remove a substrate preset To remove a substrate preset from your printer, go to the Internal Print Server and select Substrate > Remove. Then select the category and type of the substrate - HP Latex 1500 | User guide - Page 92
Sorting To sort, click on the column title or place the mouse cursor over the column title and click on the drop down arrow. Structured search There are several structured search fields. You can use a single search field or a combination of fields. ● There are several search options: - Select a - HP Latex 1500 | User guide - Page 93
The agreement dialog must be accepted to continue with the installation. If installation is successful a check icon is shown in the status column. Update existing substrate The substrate update option is shown when a new substrate version is available on the server. To update a substrate, go to - HP Latex 1500 | User guide - Page 94
RIP: ● Open the Easy Media component and select the printer. ● Once in the printer dialog, select AutoSync. ● Choose between "Missing presets only" or "Full reset". NOTE: Take into account that only substrates downloaded from the HP Media Locator will include an ICC profile. For custom substrates - HP Latex 1500 | User guide - Page 95
WARNING! Keep away from the printer's moving parts until the carriage beam has reached its new position. CAUTION: Do not change the carriage beam position while the printhead cleaning roll is out of place. ENWW Set the carriage beam position 87 - HP Latex 1500 | User guide - Page 96
88 Chapter 5 Handle the substrate ENWW - HP Latex 1500 | User guide - Page 97
Server. Add a new print job The output folder should be the shared folder on the Internal Print Server computer that was created during printer installation. The Internal Print Server cannot take files directly from the network because access would not be fast enough. When the RIP has generated - HP Latex 1500 | User guide - Page 98
2. Select the Add New Job icon or File > Add New Job. Navigate to the folder containing the print job files, and click Open to import the job into the Internal Print Server. TIP: You can sort the list by any column. 3. The next dialog box displays information about the job. You can change the - HP Latex 1500 | User guide - Page 99
4. To see more job options, click the Advanced settings button in the Job Properties dialog. In this dialog, although the substrate and print mode can be changed from this window by using the Change button, it is recommended not to do so, because it may adversely affect print quality. It is better - HP Latex 1500 | User guide - Page 100
substrate waste without altering the The closed padlock icon indicates jobs that cannot be moved when you click the icon. The closed padlock appears when a manual update to the job has been made. To lock or unlock a job, just click the padlock. Rotate a print job A job can be rotated by 90 - HP Latex 1500 | User guide - Page 101
NOTE: Rotation is available only when the printer is not printing. Press the Save button to store the job to the queue that has been printed already. Printed jobs remain available unless deleted manually. ● Edit Job : Edit the properties of a job in the queue. ENWW Manage the print queue 93 - HP Latex 1500 | User guide - Page 102
a job in this way, the files may or may not be left on the printer's hard disk, and the file may or may not still be available from the there is room. You can use the Advanced Nesting Arrangement window to alter the layout manually. See What is JDF? on page 27. ● Double Sided: Block Out. All image - HP Latex 1500 | User guide - Page 103
to be printed. Double-sided Double-sided printing helps you to print rows of images on both sides of the substrate. ● There is a process to guide you when printing a substrate on both sides. ● Double-sided printing can be used to print the same image or different images on each side. ● The - HP Latex 1500 | User guide - Page 104
3. In the Advanced settings section, the following options are recommended when printing double sided block out: ● Side B calibration space: When selected, the printer leaves an area of substrate empty after the images have been printed (the substrate is warmed-up). This is to give space to perform - HP Latex 1500 | User guide - Page 105
compensation on side B, which is recommended. At the end of the empty space a dotted line is printed. ● Side B loading space: When selected, the printer will advance the substrate so that there is sufficient substrate to load side B. ● Check registration line every row: This option enables you to - HP Latex 1500 | User guide - Page 106
the horizontal gap between copies Preview (Image/Layout/Preview both) There are three different previews: 1. Main dialog of the job properties and preview how the printer will print each side. 98 Chapter 6 Create and manage print jobs ENWW - HP Latex 1500 | User guide - Page 107
2. Click the Image composition button to see the image that contains the job on each side. 3. Click the Preview both button to see a simulation of how both images will print on side A and on side B. You can use this simulation preview to check that the orientation of the images relative to each - HP Latex 1500 | User guide - Page 108
position the substrate during the side B loading process. ● When side A has been printed, after the last continuous black registration line, the printer automatically provides an area in which to perform the side B calibration (c) and side B loading (d) area. 100 Chapter 6 Create and manage print - HP Latex 1500 | User guide - Page 109
NOTE: The area dedicated to calibration, between the continuous registration line and the dotted line (c), must be advanced at the same speed as the printed area, and at the same temperature, to ensure an effective calibration. 4. When Side A has finished printing, unload side A. See Side A: Unload - HP Latex 1500 | User guide - Page 110
Define double-sided job on page 96. f. Select Save or Save as. g. Select Print Job and print the selected image. While printing Side B the printer will automatically read each registration line and Side B will be positioned to minimize the registration errors. NOTE: To activate the side you want to - HP Latex 1500 | User guide - Page 111
TIP: If a particular substrate is often used for double-sided printing, to avoid having to redo the substrate-advance compensation between side A and side B, a second specific substrate could be used based on the initial one. Apply the substrate-advance compensation of sie B, and select this new - HP Latex 1500 | User guide - Page 112
NOTE: To be nested together, jobs must be of the same resolution and printed on the same substrate. Any incompatible job is added to the queue as a separate, non-nested job, and an explanatory message is displayed. When you press the Open button with nesting enabled, the Advanced Nesting Arrangement - HP Latex 1500 | User guide - Page 113
the positions of the images, keeping the established margin. When you are satisfied with the layout, press the OK button. Restart and Print If the printer suddenly shut downs and the Internal Print Server goes offline, you can ready the - HP Latex 1500 | User guide - Page 114
To use this feature, via the Internal Print Server, go to Tools>Restart and Print. By selecting this option: ● The substrate will automatically load during boot up. All the print queue checked jobs, except the failed one, will automatically print. ● No operator interaction is required, just press - HP Latex 1500 | User guide - Page 115
which deposit the ink on the substrate. Each cartridge contains HP Latex Ink, and consists of a bag within a recyclable cardboard and circuitry. If pressure is put on a cartridge while it is connected to the printer, the pressure is transmitted to the ink pressure sensor, which may break; in which - HP Latex 1500 | User guide - Page 116
The printer can continue printing without any ink cartridges for at least 10 minutes, each side of it and pulling it gently away from the cartridge. 3. Remove the empty cartridge from the printer. NOTE: Some residual ink can be expected in the cartridge, ranging from 2% to 5% of the original - HP Latex 1500 | User guide - Page 117
handle as illustrated. 4. Put the new cartridge into its correct place on the printer. TIP: Use both hands: the cartridge is quite heavy. 5. Check that the details and corrective action. Although it is possible to use non-HP ink cartridges, this choice has several serious disadvantages. It may not - HP Latex 1500 | User guide - Page 118
service or repair required as a result is not covered under the warranty. System ink flushing, color calibration, and printhead alignment are recommended. If you experience print-quality problems, HP recommends changing to Original HP date at any time: see Printer status and alerts on page 22 - HP Latex 1500 | User guide - Page 119
one or two foams from the left spittoon every time the cleaning roll is replaced. The foam is provided with the HP 871 Latex Printhead Cleaning Kit. Condensation collector bottle The printer has a system that collects most of the vapor generated while drying and curing the ink and condenses it in - HP Latex 1500 | User guide - Page 120
personnel received training for safe operation and maintenance of the printer. See a video here: www.hp.com/go/Latex3000/Replace_Printhead NOTE: This video applies to HP Latex 800, HP Latex 1500 and HP Latex 3x00 Series printers. WARNING! This operation is limited to trained personnel only! NOTE - HP Latex 1500 | User guide - Page 121
1. Ensure that the printer is not trying to print: Stop the job queue. 2. In the Internal Print Server, select Printer > Replace printheads. 3. If the window is open, you are asked to close it. 4. The carriage moves automatically to service position. Open the window to access it. ENWW Printheads - HP Latex 1500 | User guide - Page 122
5. The Internal Print Server tells you which printhead to remove. Release the latch that secures the printhead, and lift it. 114 Chapter 7 Handle the ink system ENWW - HP Latex 1500 | User guide - Page 123
the printhead from the carriage. 7. Remove the printhead from the printer. The original packaging materials can be used to discard the old printhead or in case there is a need to return it to HP. When removing the optimizer printhead The following steps provide the complete procedure for - HP Latex 1500 | User guide - Page 124
3. Insert the latch handle in the hole at the rear wall of the carriage. 4. Tilt the printhead forward a little before taking it completely out of its pocket in order to avoid damage to delicate parts. 116 Chapter 7 Handle the ink system ENWW - HP Latex 1500 | User guide - Page 125
caps are labeled as shown below. NOTE: Remember which printhead came from which slot; the printer will report an error if you later replace a printhead in a different slot. Insert a try to force it. 2. Shake the printhead according to the instructions on the packaging. ENWW Printheads 117 - HP Latex 1500 | User guide - Page 126
3. Remove its packaging and protective caps. TIP: You may wish to keep the protective caps for later reuse, in case you ever want to remove a printhead from the printer. 118 Chapter 7 Handle the ink system ENWW - HP Latex 1500 | User guide - Page 127
4. Put the new printhead into its correct place in the printer, and lower its handle. CAUTION: Insert the printhead slowly. It is recommended to insert it as vertically as possible without hitting any parts of the - HP Latex 1500 | User guide - Page 128
with two fingers on the primer to ensure the primer ports are well inserted. 7. Secure the latch. 8. Close the window and press OK. The printer checks that the new printhead has been correctly inserted (the status is shown in the Internal Print Server), and recommends printhead alignment, which is - HP Latex 1500 | User guide - Page 129
expiration date. An alert notifies you when any printhead reaches its expiration date. You can also check a printhead's expiration date at any time: see Printer status and alerts on page 22. Printheads should be aligned from time to time: see Align the printheads on page 137. ENWW Printheads 121 - HP Latex 1500 | User guide - Page 130
way to protect it is by replacing the protective caps that you removed before inserting it into the printer. CAUTION: It is important to use the HP Latex Optimizer sealing cap for the HP Latex Optimizer printhead. Check and clean the printheads This procedure should be followed daily. 1. Go to the - HP Latex 1500 | User guide - Page 131
Safety precautions on page 2 Replacements The Internal Print Server provides instructions for all replacements. 1. Aerosol filters 2. Left spittoon 3. Printhead cleaning roll Go to the Internal Print Server and select Printer > Replace cleaner roll. A wizard appears summarizing all the operations - HP Latex 1500 | User guide - Page 132
the replacement of the aerosol filters. Replace the aerosol filters The following steps provide the complete procedure for this topic. 1. Ensure that the printer is not printing. 2. Ensure that all windows, covers, and doors are closed and remain in their original position. 3. Open the window. 124 - HP Latex 1500 | User guide - Page 133
4. Open one latch on the right side of each aerosol filter module. 5. Open the lid of each filter. ENWW Printhead cleaning roll 125 - HP Latex 1500 | User guide - Page 134
6. Extract the frame from the aerosol container and remove the filter from the frame. 7. Clean the frame nozzle with the Maintenance Kit brush. 126 Chapter 7 Handle the ink system ENWW - HP Latex 1500 | User guide - Page 135
8. Insert the two new filters into each frame. There is only one way to insert the frames that works. If you feel resistance, try to insert the frame the other way round. 9. Close the lids. 10. Close the latches. 11. Click Next at the bottom of the wizard window to start the replacement of the left - HP Latex 1500 | User guide - Page 136
3. Slide out the left spittoon foam. 128 Chapter 7 Handle the ink system ENWW - HP Latex 1500 | User guide - Page 137
4. Insert the left spittoon into the left spittoon housing. Ensure that it is flat. 5. Click Next at the bottom of the wizard window to start the replacement of the printhead cleaning roll. Replace the printhead cleaning roll See a video here: ENWW Printhead cleaning roll 129 - HP Latex 1500 | User guide - Page 138
.com/go/Latex1500/Cleaning_roll_and_filters_replacement NOTE: This video applies to HP Latex 800, HP Latex 1500 and HP Latex 3x00 Series printers. 1. Any unused portion of the roll is wound on to the takeup roll at this time. You will be warned if the unused portion is - HP Latex 1500 | User guide - Page 139
3. Grip the handle and pull the whole printhead cleaning roll assembly out through the door. ENWW Printhead cleaning roll 131 - HP Latex 1500 | User guide - Page 140
4. Pull the black knob on the upper left and move the pinch system aside. 5. Clean the rubber blade with the end of the roll. 132 Chapter 7 Handle the ink system ENWW - HP Latex 1500 | User guide - Page 141
6. Slide both rolls off their axles and dispose of the roll with the used cleaning material according to the instructions provided with the new roll. Also consult your local authorities to determine the correct manner in which to dispose of wastes. Keep the empty core - HP Latex 1500 | User guide - Page 142
a message about clearing a printhead cleaning roll jam. Pull the whole assembly out, wind a little of the roll forward, then slide it back in again. The printer will check the roll again. NOTE: Do not cut the cleaning material in order to reattach it to the lower roller. An unexpected roll radius - HP Latex 1500 | User guide - Page 143
has been correctly placed. If it is visible, try again. 13. Grip the handle and push the whole printhead cleaning roll assembly back into the printer. Ensure that you push it as far as it will go. 14. Close and lock the door. 15. Click Finish in the wizard window. The - HP Latex 1500 | User guide - Page 144
unexpected conditions, and is in operation when the icon is displayed on the printer's computer. For optimal performance, use Original HP ink cartridges. HP Latex printing systems, including Original HP inks and printheads, are designed and engineered together to provide uncompromising print quality - HP Latex 1500 | User guide - Page 145
. ● When there are print-quality problems that could be caused by printhead misalignment. To align the printheads, go to the Internal Print Server and select Printer > Printhead alignment. There are two alignment types to choose from, automatic and manual. Printhead alignment can be affected by - HP Latex 1500 | User guide - Page 146
If automatic alignment fails, see Automatic Printhead Alignment fails on page 410. Manual Alignment procedure To launch Manual Alignment, go to the Internal Print Server and select Printer > Printhead alignment > Manual > Align. The printer prints 21 series of patterns, each one named with a letter - HP Latex 1500 | User guide - Page 147
, and takes about 10 minutes. It consumes printed substrate of 72 cm width x 37 cm height ( (28.3 × 14.6 in)). NOTE: Depending on the firmware version, this pattern could be slightly different. The picture below shows the distribution of printheads in the carriage. It also shows the correspondence - HP Latex 1500 | User guide - Page 148
printheads in both directions (scan axis and substrate axis). The image below shows the background with the optimizer lines on top of it. 140 Chapter 8 Printer calibration ENWW - HP Latex 1500 | User guide - Page 149
Printer > Printhead alignment > Verify alignment > Print. NOTE: You can use the diagnostics plot to check printhead alignment, then fine-tune the values by following the instructions . Each part is described following the terminology of the manual alignment. Row0 is the row of printheads closer to - HP Latex 1500 | User guide - Page 150
should be aligned with the outer cross. In case of misalignment the arrows indicate the pattern of the manual alignment that will correct the misalignment. Also, the '40' label indicates the direction towards where the highlights the presence of the optimizer. 142 Chapter 8 Printer calibration ENWW - HP Latex 1500 | User guide - Page 151
alignment between colors. As in the descriptions of the previous areas, in case of misalignment the bottom arrows indicate the pattern of the manual alignment that will correct the misalignment (I, J patterns). Also, the '40' label indicates the direction in which the line will be moved if a '40 - HP Latex 1500 | User guide - Page 152
provide consistency as the printhead ages (drop-weight degradation) and from one printer to another. For example, to reach a maximum cyan density of In this way you maintain consistency as the printhead ages. HP substrate loaded from HP Substrate On-line Manager contain color reference files. Good - HP Latex 1500 | User guide - Page 153
is displayed by the Internal Print Server; see Color calibration fails on page 414. 3. From the measurements made by the spectrophotometer, the printer calculates the necessary correction tables to apply to your print jobs for consistent color printing on that substrate type-except in the case of - HP Latex 1500 | User guide - Page 154
color calibrations will be trying to match this reference state. Color emulation of other printer models An HP Latex 500 series printer can be set up to emulate colors printed by an HP Latex 1500/3000 Printer. The emulation process is done by importing a source (XXXX series) substrate preset into - HP Latex 1500 | User guide - Page 155
profiler in both cases. Emulating an HP Latex 15xx or 3xxx printer To set up a new substrate preset in an HP Latex 560/570 printer that provides color emulation of a source substrate preset in a HP Latex 15xx or 3xxx printer: 1. Using the source printer, select the desired substrate preset. Refer - HP Latex 1500 | User guide - Page 156
RIP applications support stand-alone spectrophotometers for creating ICC profiles. TIP: This process, based on an external spectrophotometer, can also be used for color matching the HP Latex 36x/37x printer and the HP Latex 560/570. TIP: To emulate the same source printer on several HP Latex 560/570 - HP Latex 1500 | User guide - Page 157
printer Troubleshoot printquality issues on page 383 for steps to determine whether substrate-advance compensation will help you. In general, substrate-advance calibration is recommended when you see print-quality problems related to substrate advance, or when you define a new substrate. NOTE: Manual - HP Latex 1500 | User guide - Page 158
the value selected is the average of both values. For example, if the test says the value could be +2.0/+3.0, then +2.5 is selected. 2. Via IPS > Printer > Printing adjustments, look for the current advance value set and add to this number the value chosen in step number 1. For example, if the value - HP Latex 1500 | User guide - Page 159
advance compensation value, the lightest columns should be located at value 0. This means the printer compensates for the substrate advance error, and provides good substrate feed. NOTE: The manual substrate advance compensation obtained through this process is only usable for the loaded substrate - HP Latex 1500 | User guide - Page 160
long as the substrateadvance sensor is working Not needed Not needed Poor print quality Recommended if relevant Recommended if relevant Recommended if relevant 152 Chapter 8 Printer calibration ENWW - HP Latex 1500 | User guide - Page 161
been displayed in the past. ● Diagnostics can run functional tests on printer systems and components to check for failures and malfunctions. Each diagnostics run generates a report that provides detailed results and troubleshooting instructions. It can also list the tests that have been run in the - HP Latex 1500 | User guide - Page 162
support representative to report an issue, pass on the results of any diagnostics that you ran. Most of these diagnostics can be run with the printer descriptions of the diagnostics and follow the instructions. IMPORTANT: When the printer is started in diagnostic mode, it is HP Print Care ENWW - HP Latex 1500 | User guide - Page 163
86 Scan Axis 89 Illumination and Buttons 90 Double-sided Day and Night Kit NOTE: Some of these subsystems may be available only to service engineers, because they require specific knowledge or for safety reasons. NOTE: In any case we recommend running the Safety Interlocks diagnostic to ensure - HP Latex 1500 | User guide - Page 164
156 Chapter 9 HP Print Care ENWW - HP Latex 1500 | User guide - Page 165
YES NO NO YES - NO NO - YES NO Dual roll printing See a video here: www.hp.com/go/Latex3000/Dual_roll_loading NOTE: This video applies to HP Latex 800, HP Latex 1500 and HP Latex 3x00 Series printers. Print on two rolls at the same time by using the dual-roll spindle. ENWW Compatibility - HP Latex 1500 | User guide - Page 166
TIP: Before inflating, use the pneumatic gun to blow air around the valve area to remove any dirt. WARNING! The air gun provided with the printer is only intended to inflate the spindle. When recommended to use for cleaning purposes, make sure to do so according to local regulations since additional - HP Latex 1500 | User guide - Page 167
Pull the long lever down. When engaging the support, make sure that the position of the support bearings corresponds to the grooves of the differential cover 10. You can now feed the substrates into the printer. 11. Once the substrates are in the printer, unlock the dual roll spindle. 12. Once the - HP Latex 1500 | User guide - Page 168
manually. Physically measure the position of the substrate edges on the dualroll spindle ruler. The dual-roll spindle ruler, in inches and centimeters, uses positive (+) signs on one side and negative (−) signs on the other side. Table 10-2 HP Latex 1500 the Installation Guide for the user. WARNING - HP Latex 1500 | User guide - Page 169
In-line slitters are an optional accessory for the HP Latex 1500 printer. IMPORTANT: The in-line slitters can be used with a wide on the mounting beam the hooks have to be inserted into the mounting beam guides. To move the hooks, untighten the top blue labeled thumb screw and pull it to help - HP Latex 1500 | User guide - Page 170
Once the vertical cutter is placed onto the mounting beam, slide it to the desired position. Untighten the lateral thumb screw to be able to move the slitter without interfering with the substrate in case it is loaded. Once installed, check the slitter can run through all of the universal mounting - HP Latex 1500 | User guide - Page 171
NOTE: This video applies to the HP Latex 1500 Printer only. IMPORTANT: Before using the substrate saver; make sure the substrate is loaded, reaches the print zone, and that the loading table is closed. NOTE: The standard model provided with the product supports substrates from 48 to 63 inchers - HP Latex 1500 | User guide - Page 172
3. Open the substrate saver flaps. 4. Advance the substrate manually or automatically but do not surpass the red line inside the flaps. Make sure to advance enough paper to reach the substrate saver. 164 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 173
5. Grip the substrate with the substrate saver. Make sure there are no wrinkles in the substrate or the tool flaps. 6. Open the curing module. ENWW Substrate saver 165 - HP Latex 1500 | User guide - Page 174
the substrate saver through the curing module. 8. Go to the Internal Print Server to start the loading process. Use the move the substrate buttons manually to move the substrate backwards to detach the substrate saver magnets from the curing module and up to the platen. IMPORTANT: To avoid damage - HP Latex 1500 | User guide - Page 175
10. Turn the input spindle to tighten the substrate on the roll and avoid any sag. 11. Open the loading table. ENWW Substrate saver 167 - HP Latex 1500 | User guide - Page 176
12. Pull the edge of the tool and center it on the core. 13. Attach the tool to the core with tape. Make sure to put the tape on the blue edge of the substrate saver. 14. Roll the tool on the core until the tool's upper edge lies beyond the platen. 168 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 177
better color appearance in any light-frontlit during the day or backlit at night. See a video here: www.hp.com/go/latex1500/DSDN NOTE: This video applies to HP Latex 1500 and HP Latex 3x00 Series printers. Roll-to-Free-Fall Kit With the Roll-to-Free-Fall Kit installed, you can work with the roll - HP Latex 1500 | User guide - Page 178
then it is no longer under tension. Substrate configurations See a video here: www.hp.com/go/Latex3000/Roll_to_free_fall_loading NOTE: This video applies to HP Latex 800, HP Latex 1500 and HP Latex 3x00 Series printers. The substrate roll is mounted on the input spindle; the printed substrate will - HP Latex 1500 | User guide - Page 179
Before loading a roll into the printer, you must have a roll loaded onto the input spindle. See Load use a forklift or some other equipment to move it into position; otherwise, lift one end into the printer, and then the other end. To load the substrate, follow the same procedure as in the roll-to - HP Latex 1500 | User guide - Page 180
2. Unlatch the tension roller at both ends. 172 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 181
the roller. 4. Pass the substrate through and push the roller backwards, taking care not to trap your fingers between the roller and the black substrate guide lying underneath and behind. 5. Close the latches at both sides. 6. Align the substrate by checking that the substrate edge is in the same - HP Latex 1500 | User guide - Page 182
steps provide the complete procedure for this topic. 1. Check that the printer is not printing. 2. Unload the substrate. 3. Raise the pressure roller , but do not use petroleum-based cleaning liquids). 2. Turn the roller manually and keep cleaning to make sure the rubber surface of the roller is - HP Latex 1500 | User guide - Page 183
by pushing it (not by grabbing it). WARNING! Take special care when moving the roller backwards not to hit your fingers against the black substrate guide behind and under the roller. ENWW Roll-to-Free-Fall Kit 175 - HP Latex 1500 | User guide - Page 184
be used at an operating temperature above 125°C ( (257°F)). CAUTION: Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely as designed. The use of non-HP consumables (foams, filters, printhead cleaner roll, and inks) may present a risk of fire. CAUTION - HP Latex 1500 | User guide - Page 185
1. Ink collector container 2. Ink collectors with two replaceable foams 3. Ink collector edge holders 4. Protector modules NOTE: Keep the ink-collector container and protector core to protect and store the ink-collector parts when not in use. Recommended solution space Always use the default - HP Latex 1500 | User guide - Page 186
2. Look for a flat surface and unfold them side by side, with the red side facing down. 3. Starting on your right, overlap the middle protector over the right one, and attach the two protectors to each other as follows: ▲ Look for the metallic elements and use them to fix the two modules with the - HP Latex 1500 | User guide - Page 187
5. Once the three protector modules are assembled, locate the end covers of the ribs (P4P92-0001 and P4P92-0002), place them in each end, and fix with two screws (0515-4813) as shown below. Use the same metallic element used to join the protector ribs at the end of the ribs. Install the kit The - HP Latex 1500 | User guide - Page 188
path. 3. To facilitate module installation, HP recommends raising the carriage beam to the button on the main screen. 7. Follow the instructions in the Internal Print Server to complete the installation install the kit incorrectly, some parts of the printer may be damaged. 8. Ensure that the module - HP Latex 1500 | User guide - Page 189
10. Open the window. 11. Ensure that the label under the first module that you place is clean. 12. From the front on the right side, install the first module and insert it into the guide. NOTE: At this point, you will have better access if you have raised the carriage beam. ENWW Ink collector 181 - HP Latex 1500 | User guide - Page 190
13. Slide the module to the middle until the stop. 14. Insert all the ink collector modules on either side of the central one. 182 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 191
. 17. Close the latches of all modules (turn to the right). NOTE: You can do this from the front or from the rear of the printer. ENWW Ink collector 183 - HP Latex 1500 | User guide - Page 192
the curing module yet. 2. Start the installation on the right-hand side of the printer, next to the built-in computer. 3. Hook the tabs of the flaps of two ink collector modules. It should be at the top right of the printer, in contact with the lateral foams. The black side should be facing up - HP Latex 1500 | User guide - Page 193
6. Open the curing module latches and the curing module, and let the protector drop down gently. Pull up the latches Make sure the bolt is free Open the Curing module ENWW Ink collector 185 - HP Latex 1500 | User guide - Page 194
Let the protector drop down 7. Close the curing module and the latches. 186 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 195
clips from each protector module to the bottom part of the printer. 9. Deploy the edge holders that are designed to be carriage beam will adjust to the ink collector height. HP Latex 1500 Ink Collector Serial Number Label The HP Latex 1500 ink collector accessory serial number is a 12 digit code - HP Latex 1500 | User guide - Page 196
is another serial number label pasted on the ink collector modules black box: Note and remember where the serial number codes are in case the firmware requests it during accessory installation. Uninstall the kit Unload the substrate and remove the output spindle. TIP: You are advised to wear gloves - HP Latex 1500 | User guide - Page 197
To facilitate module uninstallation, we recommend raising the carriage beam to the installation position, by pressing the Raise carriage beam to install position button. Uninstall the protector modules The following steps provide the complete procedure for this topic. 1. Go to the Internal Print - HP Latex 1500 | User guide - Page 198
. If necessary, clean with a lint-free cloth moistened with distilled water. IMPORTANT: Avoid using a broken protector, which compromises the integrity of the printer. Order a replacement. 6. Roll up each protector module with the red side on the bottom and the black part on the top. Start rolling - HP Latex 1500 | User guide - Page 199
the complete procedure for this topic. 1. Close the curing module and latches. 2. Open the three latches of each module. 3. From the front of the printer, remove each module. 4. Press Finish to complete the removal process. The carriage beam moves down and the carriage moves along the platen for - HP Latex 1500 | User guide - Page 200
Clean the aerosol nozzle plate and filters on page 226 Wipe the protector modules on page 194 Wipe the ink collector modules on page 194 Printer maintenance on page 195 Clean the print zone on page 218 Clean the substrate-advance sensor on page 230 Clean the aerosol nozzle plate and - HP Latex 1500 | User guide - Page 201
4. Open the curing module latches. Open the latches Make sure the bolt is free ENWW Ink collector 193 - HP Latex 1500 | User guide - Page 202
rows of plastic ramps. See Clean the output platen on page 221. Wipe the protector modules While you have the protector modules out of the printer, wipe all surfaces and check the ribs. Wipe the ink collector modules While you have the ink collector modules out of the - HP Latex 1500 | User guide - Page 203
printer operates safely as designed. The use of non-HP consumables (foams, filters, printhead cleaner roll, or inks) may present a risk of fire. Printer maintenance First ensure that you have turned the printer collector kit, the following parts of the printer may be dirty. Check them as follows. - HP Latex 1500 | User guide - Page 204
2. Open the curing module latches. Open the latches Make sure the bolt is free 196 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 205
3. Open the curing module. CAUTION: Wait for the curing modules to cool down. 4. Wipe the curing lip with a lint-free cloth dampened with distilled water, and make sure that the platen is dry before printing. Bottom plate Wipe the bottom plate with a lint-free cloth dampened with distilled water, - HP Latex 1500 | User guide - Page 206
on page 218. Clean the curing fans The following steps provide the complete procedure for this topic. 1. Ensure that the printer is not printing. 2. Turn off the printer and the power-enable switch. 3. Use a screwdriver to remove the screws from the curing module. 198 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 207
. 5. Clean the fans. 6. Close the PCA module. 7. Secure the curing module by reinserting and tightening the screws with a screwdriver. 8. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. Replace the ink collector foams Do this away from the - HP Latex 1500 | User guide - Page 208
: Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely as designed. The use of non-HP consumables (foams, filters, the check and clean the printer section. See Check and clean the printer on page 217. Troubleshooting for Ink Collector enabled - HP Latex 1500 | User guide - Page 209
of the material in the input side of the printer. Grain and text sharpness This problem mainly occurs when printhead calibration or substrate advance therefore substrate advance is controlled by the drive roller encoder. Manual advance calibration adjustment can be used while printing in order to - HP Latex 1500 | User guide - Page 210
202 Chapter 10 Accessories ENWW - HP Latex 1500 | User guide - Page 211
cleaning operations via Print-Care. HP Latex 1500 Printer Series maintenance kits and tools User maintenance operations and their timing are described in the following chart. The PMK (printer maintenance kit) must be acquired when prompted by the printer. The SMK (service maintenance kit) is also - HP Latex 1500 | User guide - Page 212
to 900 L. HP Latex 1500 User Maintenance Kit K4T88-67259 (Buy when required) User maintenance For user 900 liter maintenance. Printer life, approx. 1.5M carriage cycles* Through the usual channel. Includes 900 liter maintenance and new cleaning kit. HP Latex 1500 Series Service Maintenance Kit - HP Latex 1500 | User guide - Page 213
substrate advance worm Grease syringe Filters (e-cabinet, e-box) Filters for drying EE fan Key for carriage bearings wicks/felts replacement HP Latex 1500 Printer Maintenance kit contents K4T88-67259 This topic provides a full set of reference information for this subject. Table 11-4 Maintenance kit - HP Latex 1500 | User guide - Page 214
Table 11-5 Maintenance tools recommended Items: Items: Items: Spiral brushes, for Clean the bottom of the Absorbent all-purpose cloth, for cleaning carriage and the line sensor on page 223 covers, sensors, and delicate parts Distilled water for general cleaning, or Isopropyl alcohol when - HP Latex 1500 | User guide - Page 215
drop detector - rods rods on page 263 Clean the carriage cooling fan Clean the carriage cooling fan on page 266 HP Latex 1500 Printer Cleaning Kit, included in your printer Clean two dryer PCA fan filters Clean two dryer PCA fan filters - on page 267 Replace the printhead cleaning blade - HP Latex 1500 | User guide - Page 216
on page 303 - Every 1500 liters of ink To be done by a service engineer. Call your service representative (see HP Customer Care Centers on page To be done by a service engineer. Call your service representative (see HP Customer Care Centers on page 416). Up-time user spare parts kits The table - HP Latex 1500 | User guide - Page 217
a primer and latch on page 321 Replace the aerosol fan module (trained expert users only) Replace the aerosol fan module (expert users only) on page 324 Replace a service station cap Replace a service station cap on page 330 Part number and description - - - - - - K4T88-67013: Primer and - HP Latex 1500 | User guide - Page 218
tank Replace an intermediate tank (trained CZ056-67073: ISM intermediate users only) on page 334 tank, included in the Basic Uptime contacts Clean the printhead contacts on page 310 HP Latex 1500 Printer Cleaning Kit, provided with your printer Clean the pinchwheels and drive Clean the drive - HP Latex 1500 | User guide - Page 219
expert users only) on page 324 K4T88-67003: Aerosol top case assembly, included in the Basic Uptime Kit Replace a service station cap Replace a service station should be done. See HP Print Care on page 153) Perform maintenance with Print Care wizards If your printer is connected to the Internet - HP Latex 1500 | User guide - Page 220
list of maintenances. HP strongly recommends an Internet connection as it makes it much easier to deal with the maintenance tasks of the printer, in addition to providing auto-update of the maintenance procedure and automatic notification of firmware upgrades. Contact your service representative for - HP Latex 1500 | User guide - Page 221
Safety precautions on page 2 ● To move the carriage beam, select Printer tools > Move the carriage beam. - Move up - Move down ● To move the printhead carriage, select Printer tools > Move the printhead carriage. - Move to the service position - Move to the leftmost position - Move to the normal - HP Latex 1500 | User guide - Page 222
blade, select Printer tools > Move the rubber blade. - Move to service position - Move to normal position How to turn the printer off and on printer is connected to the Internet, you do not need to remember these instructions, because they are included in the maintenance wizards. Turn the printer - HP Latex 1500 | User guide - Page 223
process takes some time to complete. Wait until the green power light is off before proceeding. 2. Turn off the printer using the main switch at the front right of the printer. CAUTION: With this procedure, the printhead carriage will not return to the normal position, and therefore the printheads - HP Latex 1500 | User guide - Page 224
maintenance Before any cleaning maintenance, ensure that you have turned the printer off, and be careful to follow the appropriate safety precautions. following maintenance procedures are required weekly: ● Check and clean the printer, printzone and output platen on page 217 ● Clean the bottom of - HP Latex 1500 | User guide - Page 225
the heat exchanger air entrance filter on page 253 ● Check and empty the condensation collector bottle on page 254 Check and clean the printer, printzone and output platen The following sections provide details for this topic. Table 11-12 Warning Risk of burns Crush hazard Risk of trapped - HP Latex 1500 | User guide - Page 226
roller if the printer has this accessory. 5. Check the bottom of the carriage and aerosol outlet nozzle is not clogged. 6. Clean the service station cap and Ensure that you have the HP Latex 1500 Printer Cleaning Kit, provided with your printer. 2. Ensure that the printer is not printing. 3. Unload - HP Latex 1500 | User guide - Page 227
6. Open the front door. Remove the edge holders (if they are in use) The following steps provide the complete procedure for this topic. 1. Remove the two substrate edge holders from the platen. 2. Replace the edge holder strips if necessary. See Replace an edge holder strip on page 45. Clean the - HP Latex 1500 | User guide - Page 228
2. Check the print zone and remove any dirt, aerosol or ink from the platen. Check the substrate paths, focusing on the diverter wheels and curing and bottom plate zone. Check the print output areas for ink drops, aerosol, or condensation, especially the area around and below the diverter wheels and - HP Latex 1500 | User guide - Page 229
The following steps provide the complete procedure for this topic. 1. Ensure that the printer is not printing. 2. Unload the substrate. 3. Turn off the printer in the correct manner for maintenance operations: see Turn the printer off on page 214. 4. Wait for the curing modules to cool down (approx - HP Latex 1500 | User guide - Page 230
2. Open the curing module latches. 222 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 231
3. Pull out the curing assembly. Clean the output platen In order to clean the output platen, access it from the top of the curing module. Finish off cleaning the output platen The following steps provide the complete procedure for this topic. 1. Push the curing assembly back to its working - HP Latex 1500 | User guide - Page 232
Ensure that you have the HP Latex 1500 Printer Cleaning Kit, provided with your printer. 2. Ensure that the printer is not printing. 3. service position. 7. Move the carriage beam to its highest position. 8. Turn off the printer in the correct way for maintenance operations: see Turn the printer - HP Latex 1500 | User guide - Page 233
10. Open the window. NOTE: For some operations, there is better access from the back of the printer. Open the loading table too if you find it useful. 11. Move the printhead carriage and place it above the printhead cleaning roll. Clean the - HP Latex 1500 | User guide - Page 234
door. 3. Ensure that all windows, covers, and doors are closed and remain in their original positions. 4. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. 5. Move the carriage beam back to its working position. 6. Move the carriage back to its - HP Latex 1500 | User guide - Page 235
1. Ensure that the printer is not printing. 2. Ensure that all windows, covers, and doors are closed and remain in their original positions. 3. Move the printhead carriage to the service position. 4. Open the window. ENWW Weekly maintenance 227 - HP Latex 1500 | User guide - Page 236
5. Open one latch on the right side of each aerosol filter module. 6. Open the lid of each filter. 228 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 237
the frame to better access and clean the nozzle. IMPORTANT: Be sure to reinstall the filter on the frame before you reinstall it on the printer. ENWW Weekly maintenance 229 - HP Latex 1500 | User guide - Page 238
, see Safety precautions on page 2 Remember that porous substrates, or substrates with porous liners, are not supported without the ink collector accessory and should not be used with your printer. However, under normal printing conditions with non-porous substrates, some dirt, dust, and ink aerosol - HP Latex 1500 | User guide - Page 239
1. Ensure that you have the HP Latex 1500 Printer Cleaning Kit, provided with your printer. 2. Ensure that the printer is not printing. 3. Unload the substrate. 4. Ensure that all windows, covers, and doors are closed and remain in their original position. 5. Open the front door. - HP Latex 1500 | User guide - Page 240
cleaner such as a properly diluted Simple Green All-Purpose Cleaner. 3. Wipe the sensor window with one of the cotton swabs provided in the Printer Cleaning Kit, slightly dampened (not soaked) with distilled water, and if needed isopropyl alcohol to remove dried ink. If the sensor window is - HP Latex 1500 | User guide - Page 241
diagnostic will launch in order to move the carriage and drop detector to the service position. Table 11-18 Warning Risk of burns Crush hazard Risk of trapped see Safety precautions on page 2 WARNING! Read the instructions below before clicking Next. 1. Run the diagnostic to move the drop detector - HP Latex 1500 | User guide - Page 242
2. Once the drop detector is in the service position, turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 234 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 243
3. Unlock and open the printhead cleaning roll door. 4. Put on gloves to protect your hands. ENWW Weekly maintenance 235 - HP Latex 1500 | User guide - Page 244
5. Access the service station via the open door and clean the top surface with a lint roll door. 2. Close the right cover. 3. Turn on the printer using the main switch, see Turn the printer on on page 215. NOTE: While the printer restarts, the carriage and drop detector move back to their normal - HP Latex 1500 | User guide - Page 245
and regular. Prepare to clean the pinchwheels and drive roller The following steps provide the complete procedure for this topic. 1. Ensure that the printer is not printing. 2. Unload the substrate. Clean the pinchwheels The following steps provide the complete procedure for this topic. 1. Open the - HP Latex 1500 | User guide - Page 246
2. Pull the pinchwheel module to its lowest position. 3. Clean the pinchwheels carefully with a cloth dampened with water; do not use petroleum-based cleaning liquids. Clean the drive roller The following steps provide the complete procedure for this topic. 1. Start the drive roller moving slowly - HP Latex 1500 | User guide - Page 247
information, see Safety precautions on page 2 Prepare to clean the perforated plate The following steps provide the complete procedure for this topic. 1. Ensure that the printer is not printing. 2. Unload the substrate. ENWW Weekly maintenance 239 - HP Latex 1500 | User guide - Page 248
in the correct way for maintenance operations: see Turn the printer off on page 214. 4. Wait for the curing modules to cool down (approx. 5 min). 5. Remove the spindle. Pull out the curing assembly The following steps - HP Latex 1500 | User guide - Page 249
2. Open the curing module latches. ENWW Weekly maintenance 241 - HP Latex 1500 | User guide - Page 250
3. Pull out the curing assembly. Clean the perforated plate The following steps provide the complete procedure for this topic. 1. Lying on the floor as shown in the picture, clean the perforated plate of the curing modules with a lint-free cloth dampened with distilled water, and if needed isopropyl - HP Latex 1500 | User guide - Page 251
2. With the curing module open, clean the platen diverter wheels and the bottom frontal plate. ENWW Weekly maintenance 243 - HP Latex 1500 | User guide - Page 252
3. Clean the entrance cover. Finish off cleaning the perforated plate The following steps provide the complete procedure for this topic. 1. Push the curing assembly back to its working position. 2. Close the curing latches. 3. Put the spindle back in position. 244 Chapter 11 Hardware maintenance - HP Latex 1500 | User guide - Page 253
Safety precautions on page 2 Prepare to clean the E-box fan filter The e-box fan filter is provided with your printer in the HP Latex 1500 Printer Cleaning Kit. 1. Turn off the printer and the power-enable switch. 2. Locate the rear right panel assembly. 3. Remove the two pointed T-20 screws that - HP Latex 1500 | User guide - Page 254
4. Remove the rear right panel assembly. 246 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 255
5. Remove the T-20 screw from the e-box support and pull it out carefully. Clean the E-box fan filter The following steps provide the complete procedure for this topic. 1. Pull off the plastic fan filter cover. ENWW Weekly maintenance 247 - HP Latex 1500 | User guide - Page 256
248 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 257
with the air gun. Be careful to locate it back correctly: it must cover the fan's square surface. WARNING! The air gun provided with the printer is only intended to inflate the spindle. When recommended to use for cleaning purposes, make sure to do so according to local regulations since additional - HP Latex 1500 | User guide - Page 258
3. Put back the fan cover. Clean the e-cabinet fan filters The following steps provide the complete procedure for this topic. 1. Pull off the plastic fan filter cover. 250 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 259
ENWW Weekly maintenance 251 - HP Latex 1500 | User guide - Page 260
with the air gun. Be careful to locate it back correctly: it must cover the fan's square surface. WARNING! The air gun provided with the printer is only intended to inflate the spindle. When recommended to use for cleaning purposes, make sure to do so according to local regulations since additional - HP Latex 1500 | User guide - Page 261
3. Put back the fan cover. Check and clean the heat exchanger air entrance filter The following steps provide the complete procedure for this topic. Table 11-22 Warning Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazard Moving fan blades ENWW For more safety - HP Latex 1500 | User guide - Page 262
also need cleaning. Check and empty the condensation collector bottle The condensation collector bottle is stored behind the right cover at the rear of the printer. You can see the level of liquid in the bottle through a narrow window at the bottom of the cover. TIP: You are recommended to wear - HP Latex 1500 | User guide - Page 263
will typically be after about 60-70 liters of ink have been used. You should check the bottle periodically, depending on your usage of the printer. 1. To remove the bottle, first open the two locks on the left, then open the cover; the hinges are on the right, and remove the - HP Latex 1500 | User guide - Page 264
2. Empty the bottle. NOTE: If you notice that the red label on the waste bottle has been reached then empty the bottle. NOTE: The condensates are a mix of ink additives and water. Dispose of the condensates according to local regulations. Waste profile datasheet contains the required information - HP Latex 1500 | User guide - Page 265
well positioned to receive the liquid falling from above. 5. Close the door. 450 liter maintenance Before any cleaning maintenance, ensure that you have turned the printer off, and be careful to follow the appropriate safety precautions. ENWW 450 liter maintenance 257 - HP Latex 1500 | User guide - Page 266
on page 2 Prepare to clean the carriage rails The following steps provide the complete procedure for this topic. 1. Ensure that you have the printer maintenance kit (K4T88-67259 or W0R39A), which includes two right oiling felts, two left oiling felts, the required tools (Torx 8 and 3mm allen - HP Latex 1500 | User guide - Page 267
oil into the felt (be careful as oil could spill) via the holes indicated: 3. Ensure that the printer is turned off in the correct way for maintenance operations: see Turn the printer off on page 214. 4. You are recommended to wear gloves when manipulating oiled parts (not for fastening/unfastening - HP Latex 1500 | User guide - Page 268
IMPORTANT: Take care not to damage the strip encoder. 2. Clean the carriage rails with absorbent kitchen paper or with one of the cloths provided. If available put alcohol on the cloth to better wipe clean the rails. TIP: It may help to use a small ladder or similar to better reach the carriage - HP Latex 1500 | User guide - Page 269
2. Remove and guard the metal part covering the rear oiling felt. ENWW 450 liter maintenance 261 - HP Latex 1500 | User guide - Page 270
them clockwise or counterclockwise will help). Dispose of the used/dirty felts as waste material. 4. Take the two clean left oiling felts from the printer maintenance kit and install them. Make sure that once installed the blue plastic part in the oiler felt has to be outwards (not inwards). 262 - HP Latex 1500 | User guide - Page 271
the sheet metal part previously removed before replacing the screws. 7. Move the carriage manually to the left until the right felts are accessible. 8. Repeat steps 1, the window. 4. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. Clean and - HP Latex 1500 | User guide - Page 272
Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazard For more safety information, see Safety precautions on page 2 1. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 264 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 273
2. Unlock and open the printhead cleaning roll door. 3. Put on gloves to protect your hands. 4. Clean both rods with a lint-free cloth dampened with isopropyl alcohol. NOTE: If you are in an area (such as California) that regulates VOC cleaning and maintenance fluids, instead of isopropyl alcohol - HP Latex 1500 | User guide - Page 274
Ensure that you have the HP Latex 1500 Printer Cleaning Kit, provided with your printer. 2. Ensure that the printer is not printing. 3. service position. 7. Move the carriage beam to its highest position. 8. Turn off the printer in the correct way for maintenance operations: see Turn the printer - HP Latex 1500 | User guide - Page 275
that the cleaned parts are completely dry and all vapor has totally evaporated. 2. Close the front door. 3. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. 4. Move the carriage back to its working position. Clean two dryer PCA fan filters The - HP Latex 1500 | User guide - Page 276
1. Turn off the printer and the power-enable switch. 2. Locate the rear right panel assembly. 3. Remove the two pointed T-20 screws that attach the rear right panel assembly. 4. Remove - HP Latex 1500 | User guide - Page 277
6. Take the fan filter and clean by blowing it with the air gun. WARNING! The air gun provided with the printer is only intended to inflate the spindle. When recommended to use for cleaning purposes, make sure to do so according to local regulations since additional - HP Latex 1500 | User guide - Page 278
7. Put back the fan cover. Be careful to put it back correctly: it must cover the fan's square surface. 270 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 279
plastic fan filter cover. 10. Take the fan filter and clean by blowing it with the air gun. WARNING! The air gun provided with the printer is only intended to inflate the spindle. When recommended to use for cleaning purposes, make sure to do so according to local regulations since additional - HP Latex 1500 | User guide - Page 280
provide the complete procedure for this topic. 1. Ensure that you have the Printhead Cleaning Roll Rubber Blade Kit (K4T88-67116), which is included in the Printer Maintenance Kit (K4T88-67259 or W0R39A) but can also be purchased separately. 2. Ensure that the - HP Latex 1500 | User guide - Page 281
3. Unlock and open the printhead cleaning roll door. ENWW 450 liter maintenance 273 - HP Latex 1500 | User guide - Page 282
4. Pull out the printhead cleaning roll carriage. 5. Put on gloves to protect your hands. 274 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 283
6. Open the pinchwheel (pull out and rotate the black plastic knob). 7. Move the printhead cleaning material aside in order to uncover the rubber blade. ENWW 450 liter maintenance 275 - HP Latex 1500 | User guide - Page 284
when replacing the rubber blade. 9. Place the new one in position. NOTE: The black element has to stay firmly in place on the corresponding printer support. 10. Push the printhead cleaning material back into place and close the pinchwheel (using the black plastic knob). 11. Close and lock the door - HP Latex 1500 | User guide - Page 285
900 liter maintenance Before any cleaning maintenance, ensure that you have turned the printer off, and be careful to follow the appropriate safety precautions. Table 11-29 Warning Risk of burns Crush hazard Risk of trapped fingers Hazardous moving - HP Latex 1500 | User guide - Page 286
Ensure that all windows, covers, and doors are closed and remain in their original position. 3. Move the printhead carriage to the service position. 4. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 278 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 287
5. Stand on the folding steps and open the window. 6. Remove the carriage cover. 7. After lifting the printhead covers, two 'O' rings can be seen that seal the joints between the printhead cover and printhead. 8. With a finger, apply a little grease to the 'O' rings to improve their performance. A - HP Latex 1500 | User guide - Page 288
▲ The grease should be applied to the black rubber part only. If grease gets into the central hole, remove it with a toothpick or similar tool. 9. Close the printhead cover, the carriage cover, and the printhead access door. Clean scan axis encoder The following steps provide the complete procedure - HP Latex 1500 | User guide - Page 289
fingers Hazardous moving part Electric shock hazard Moving fan blades For more safety information, see Safety precautions on page 2 1. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 2. Open the window. ENWW 900 liter maintenance 281 - HP Latex 1500 | User guide - Page 290
3. Check if the encoder strip needs to be cleaned. If so, gently clean it with a wipe. Take special care, as the strip is weak and easy to break. Clean the dirty areas only. 4. Run the scan axis length diagnostic test. Clean impelling dust in scan axis chain The following steps provide the complete - HP Latex 1500 | User guide - Page 291
Electric shock hazard Moving fan blades For more safety information, see Safety precautions on page 2 1. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 2. Open the window. 3. Visually check the carriage chain for dust, debris, or pieces - HP Latex 1500 | User guide - Page 292
roller should be cleaned whenever it is visibly dirty, or when you notice that substrate advance is no longer smooth and regular. 1. Ensure that the printer is not printing. 2. Unload the substrate. 3. Open the latches. 284 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 293
4. Pull the pinchwheel module to its lowest position. 5. Remove any dust from the drying fans with a lint-free cloth dampened with distilled water (5 in Fig below). 6. Wait until the drying fans are dry. 7. Return the pinchwheel module to its original position and close the latches. ENWW 900 - HP Latex 1500 | User guide - Page 294
8. Open the front door. 9. Remove any dust from the drying diffuser, clean with a brush and vacuum the outlet nozzle of the heater diffusers (4 in Fig below). Uninstall if not needed. 10. Close the front door. Clean the drop detector encoder strip The following steps provide the complete procedure - HP Latex 1500 | User guide - Page 295
burns Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazard For more safety information, see Safety precautions on page 2 1. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. ENWW 900 liter maintenance 287 - HP Latex 1500 | User guide - Page 296
2. Unlock and open the printhead cleaning roll door. 3. Put on gloves to protect your hands. 288 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 297
with distilled water (3 in Fig. below). 5. Ensure that the cleaned strip is completely dry. 6. Close and lock the printhead cleaning roll door. 7. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. ENWW 900 liter maintenance 289 - HP Latex 1500 | User guide - Page 298
Replace the curing module side rubbers The following sections provide details for this topic. Table 11-36 Warning Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazard Moving fan blades For more safety information, see Safety precautions on page 2 Removal The - HP Latex 1500 | User guide - Page 299
procedure for this topic. 1. Open the front window and move the carriage to its service position. Do not leave the carriage out of its home position too long. 2. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. ENWW 900 liter maintenance 291 - HP Latex 1500 | User guide - Page 300
steps provide the complete procedure for this topic. 1. Replace the required parts (foams and/or wicks). 2. Reassemble, close the window and switch the printer on again in order to move carriage to its capping position. 3. At the end of the maintenance, the scan axis friction test (Diagnostic) runs - HP Latex 1500 | User guide - Page 301
Table 11-38 Warning Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazard Moving fan blades For more safety information, see Safety precautions on page 2 Removal The following steps provide the complete procedure for this topic. 1. Open the curing module. 2. Using a - HP Latex 1500 | User guide - Page 302
Ensure that you have the Intermediate Tank Kit, which is included in the Basic Uptime Kit (K4T88-67259). 2. Ensure that the printer is not printing. 3. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 294 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 303
4. Unscrew the pointed screws and remove the cover to access the intermediate tanks. ENWW 900 liter maintenance 295 - HP Latex 1500 | User guide - Page 304
the e-cabinet fan filters The following steps provide the complete procedure for this topic. 1. E-cabinet fan filters are provided with your printer in the HP Latex 1500 Printer Cleaning Kit: the necessary sets of two filters are provided; only one set is needed for this operation. 296 Chapter 11 - HP Latex 1500 | User guide - Page 305
2. Ensure that the printer is not printing. 3. Locate the fan filters on the printer. ENWW 900 liter maintenance 297 - HP Latex 1500 | User guide - Page 306
4. Pull off the plastic fan filter cover. 5. For each fan, change the fan filter for the new one provided. Be careful to locate it correctly: it must cover the fan's square surface. 298 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 307
6. Put back the fan cover. Replace the E-box fan filter The e-box fan filter is provided with your printer in the HP Latex 1500 Printer Cleaning Kit. Table 11-40 Warning Crush hazard Risk of trapped fingers Hazardous moving part Electric shock hazard Moving fan blades ENWW For more safety - HP Latex 1500 | User guide - Page 308
1. Turn off the printer and the power-enable switch. 2. Locate the rear right panel assembly. 3. Remove the two pointed T-20 screws that attach the rear right panel assembly. 4. Remove the rear right panel assembly. 300 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 309
5. Remove the two T-20 screws from the e-box support and pull it out carefully. ENWW 900 liter maintenance 301 - HP Latex 1500 | User guide - Page 310
6. Pull off the plastic fan filter cover. 7. Change the fan filter for the new one provided. Be careful to locate it correctly: it must cover the fan's square surface. 302 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 311
8. Put back the fan cover. Replace dryer fan filter Before any cleaning maintenance, ensure that you have turned the printer off, and be careful to follow the appropriate safety precautions. ENWW 900 liter maintenance 303 - HP Latex 1500 | User guide - Page 312
careful not to damage your hands. CAUTION: Be careful not to transfer dirt to other printer parts. 1. Turn off the printer. 2. Open the dryer cover. 3. Remove filter clips with care. 4. Manually clean the filters with a normal vacuum cleaner. When required Before any cleaning maintenance, ensure - HP Latex 1500 | User guide - Page 313
manually on page 314 ● Check and clean dirt from scan axis and mechanical transmissions on page 317 ● Replace a pinchwheel submodule on page 318 ● Replace a primer and latch on page 321 ● Replace the aerosol fan module (expert users only) on page 324 ● Replace a service page 351 Printer safety check - HP Latex 1500 | User guide - Page 314
trapped fingers Hazardous moving part Electric shock hazard For more safety information, see Safety precautions on page 2 1. Go to the Internal Print Server and select Printer > Printhead cleaning. 306 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 315
, see Safety precautions on page 2 1. Ensure that you have a vacuum cleaner and an absorbent all-purpose cloth (not provided). 2. Ensure that the printer is not printing. 3. Ensure that all windows, covers, and doors are closed and remain in their original position. 4. Move the carriage to its - HP Latex 1500 | User guide - Page 316
6. Open the window. 7. Move the carriage to the IDS side of the printer. 308 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 317
absorbent cloth, moistened with deionized water, to wipe off the dust. Ensure that the dust adheres to the cloth and does not fall into the printer. ENWW When required 309 - HP Latex 1500 | User guide - Page 318
hazard For more safety information, see Safety precautions on page 2 1. Ensure that you have the HP Latex 1500 Printer Cleaning Kit, which is provided with your printer. 2. Ensure that the printer is not printing. 3. Identify which printheads need cleaning, usually after the Internal Print Server - HP Latex 1500 | User guide - Page 319
, and doors are closed and remain in their original position. 5. Move the printhead carriage to the service position. 6. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 7. Stand on the folding steps and open the window. Clean the printhead - HP Latex 1500 | User guide - Page 320
2. Illuminate the printhead slot in the carriage and check the electrical connections to the printhead for dirt. TIP: Placing some white paper behind the electrical connections will improve contrast and may help you to check for dirt. 3. Clean the dirty connections gently but thoroughly using a lint - HP Latex 1500 | User guide - Page 321
4. Remove the piece of paper or cloth to prevent the dirt from spreading. 5. Illuminate the printhead slot again to check that the electrical connections are now clean and undamaged. Clean the printhead contacts (on the printhead). 1. Use an appropriate wipe that doesn't lose fibers to carefully - HP Latex 1500 | User guide - Page 322
, each in the same slot from which it came. 3. Close the window. 4. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. Clean the carriage rails manually The following steps provide the complete procedure for this topic. 314 Chapter 11 Hardware - HP Latex 1500 | User guide - Page 323
For more safety information, see Safety precautions on page 2 NOTE: Perform this procedure only if the automatic cleaning procedure fails. 1. Ensure that the printer is not printing. 2. You are recommended to wear gloves. 3. Ensure that all windows, covers, and doors are closed and remain in their - HP Latex 1500 | User guide - Page 324
7. Standing at the front of the printer, clean the front rail using a lint-free cloth dampened with distilled . 8. Close the front door. 9. Go to the rear of the printer and open the loading table. 10. Standing at the rear of the printer, clean the rear rail in the same way. You can access the rail - HP Latex 1500 | User guide - Page 325
trapped fingers Hazardous moving part Electric shock hazard Moving fan blades For more safety information, see Safety precautions on page 2 1. Switch off the printer. 2. Open the front window. 3. Clean the scan axis rails with a wipe. Take special care to clean the sides. ENWW When required 317 - HP Latex 1500 | User guide - Page 326
4. Lubricate the 2 rods with a few drops of oil. 5. Run the scan axis length diagnostic test. Replace a pinchwheel submodule Ensure that you have the Pinchwheel Assembly (K4T88-67088), which is included in the Basic Uptime Kit (D4J02A). 1. Open the loading table. 2. Locate the pinchwheeel submodule - HP Latex 1500 | User guide - Page 327
3. Remove the screws shown below. ENWW When required 319 - HP Latex 1500 | User guide - Page 328
4. Remove the pinchwheel cover. 5. Remove the screws that attach the pinchwheel submodule. 320 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 329
on page 2 1. Ensure that you have the Primer and Latch Kit (K4T88-67013), which is included in the Basic Uptime Kit (D4J02A). 2. Ensure that the printer is not printing. 3. Ensure that all windows, covers, and doors are closed and remain in their original position. 4. Move the carriage to the - HP Latex 1500 | User guide - Page 330
6. Open the window. 7. Disconnect both cables. You have to disconnect a white connector that you can find at the back of the printhead whose primer is to be replaced. 8. Open the latch. It is not usually necessary to remove the printhead. 322 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 331
9. Remove the latch of the printhead whose primer is to be replaced. To remove it, you have to push open the printhead pocket wall to the right while pulling the latch up. ENWW When required 323 - HP Latex 1500 | User guide - Page 332
. 3. Ensure that all windows, covers, and doors are closed and remain in their original position. 4. Move the carriage to the service position. 5. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. 324 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 333
6. Open the window. ENWW When required 325 - HP Latex 1500 | User guide - Page 334
7. Open the aerosol fan cover, as if you were going to replace the filters. See Replace the aerosol filters on page 124. 326 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 335
8. Remove the two screws that attach the cover, and remove the cover. ENWW When required 327 - HP Latex 1500 | User guide - Page 336
9. Disconnect the aerosol fan cable connector. 10. Remove the main cable harness from the cover slot. 328 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 337
11. Close the cover. 12. Remove the nuts from the hinges. You must hold the nuts to prevent them from falling and get lost inside the carriage. ENWW When required 329 - HP Latex 1500 | User guide - Page 338
in the correct way for maintenance operations: see Turn the printer on on page 215. 23. Run a diagnostic test to check that the aerosol fans are working correctly. 24. Dispose of the old aerosol module fans. Replace a service station cap The following steps provide the complete procedure for this - HP Latex 1500 | User guide - Page 339
For more safety information, see Safety precautions on page 2 1. Ensure that you have the Service Station Caps Kit (K4T88-67073), which is included in the Basic Uptime Kit (D4J02A). 2. Ensure that the printer is not printing. 3. Ensure that all windows, covers, and doors are closed and remain - HP Latex 1500 | User guide - Page 340
6. Unscrew and remove the cover as shown below, to access the capping station. 332 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 341
7. Remove the service station cap by pressing on the four lateral fixings (two each side), and pulling up. ENWW When required 333 - HP Latex 1500 | User guide - Page 342
surface that covers the service station cap is well located on the four pins. Repeat this replacement process for all service station caps that have on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. Replace an intermediate tank (trained users only) - HP Latex 1500 | User guide - Page 343
4. Unscrew the pointed screws and remove the cover to access the intermediate tanks. ENWW When required 335 - HP Latex 1500 | User guide - Page 344
5. Remove the intermediate tank with the broken bag. 6. Put a piece of cloth in its place. 7. Unplug the air tube from each bottle shown below. 8. From the air tube, inject air (using the air pressure gun, for example) to clean the interior of the tube. The ink accumulated in the interior of the - HP Latex 1500 | User guide - Page 345
intermediate tank. 15. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. Replace an e- e-cabinet. These are the only ones you are allowed to replace. Call your service representative in all other cases. 1. Ensure that you have the E-cabinet PCA - HP Latex 1500 | User guide - Page 346
5. Remove the screws shown below, then remove the rear right cover. 338 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 347
fuse is working correctly. CAUTION: Fire risk! A blown fuse may indicate malfunctioning electrical circuits within the system. If a fuse trips repeatedly, call your service representative and do not attempt to replace the fuse with one with a higher current rating. 10. Dispose of the old fuse. ENWW - HP Latex 1500 | User guide - Page 348
the Basic Uptime Kit (D4J02A). 2. Ensure that you have an 11 mm (7/16 inch) tube wrench key and the pneumatic gun. 3. Ensure that the printer is not printing. 4. Press the valve to deflate the spindle. 5. Remove the spindle valve with the tube wrench key. 340 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 349
▲ NOTE: Remember that the dual-roll spindle has two valves; identify the one that needs replacement. 6. Insert the new valve and tighten it. The valve must be well seated in position and firm, but do not force it with the key. 7. Test the new valve by inflating and deflating the spindle. Replace - HP Latex 1500 | User guide - Page 350
information, see Safety precautions on page 2 Removal The following steps provide the complete procedure for this topic. 1. Ensure that the printer is not printing. 2. Turn off the printer and the power-enable switch. 3. Locate the pinch clamp to be replaced and open it. 4. Remove the four T-30 - HP Latex 1500 | User guide - Page 351
for all four sides) The following steps provide the complete procedure for this topic. 1. Unload all the spindles from both sides of the printer. 2. Open the latch. 3. Unscrew the 2 hexagonal cap screws with a wrench and remove the rocker pad. Installation The following steps provide the complete - HP Latex 1500 | User guide - Page 352
Removal The following steps provide the complete procedure for this topic. 1. Remove the spindle from the printer. 2. Place the gearwheel side in an elevated position. 3. Remove the C-clip. 344 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 353
4. Remove the end cap. If necessary, you can use the gear extractor to remove the end cap. 5. Remove the gearwheel, using the gear extractor. Installation The following steps provide the complete procedure for this topic. 1. If necessary, use sandpaper for 5 minutes to increase the diameter where - HP Latex 1500 | User guide - Page 354
One small piece of sandpaper is provided with the upgrade kit. If it is not enough, use some similar sandpaper. 2. In some cases, mainly with dual-roll spindles, the black gear may not be well positioned: the axis on which the gear slides can have slack. When placing the gear, it is important that - HP Latex 1500 | User guide - Page 355
▲ There may be up to 2 mm of slack when moving the gear left and right. A small steel cylinder is provided in the kit: a. Move the gear as far to the left as it will go. b. Place the cylinder provided with the kit as shown in the picture below, and hold it in place. ENWW When required 347 - HP Latex 1500 | User guide - Page 356
c. CAUTION: Be careful not to trap your fingers. 348 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 357
d. Hit the right end of the cylinder with a hammer (not provided) to force the gear onto the axis. If necessary, try again after using the sandpaper. 3. Insert the end cap. Use sandpaper if necessary. ENWW When required 349 - HP Latex 1500 | User guide - Page 358
350 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 359
to fix the shaft in place (as shown), and hit the end cap with a nylon hammer. 4. Insert the C-clip. 5. Put the spindle back into the printer. Replace the in-line slitter blades The following sections provide details for this topic. WARNING! Handle in-line slitters with care and avoid touching the - HP Latex 1500 | User guide - Page 360
Table 11-58 Warning Risk of cutting your fingers. Risk of trapped fingers Risk of burns For more safety information, see Safety precautions on page 2 Removal The following steps provide the complete procedure for this topic. 1. Loosen the lateral thumb screw holding the blade. 352 Chapter 11 - HP Latex 1500 | User guide - Page 361
one. 2. Put the blade into the protector, then insert the assembly into the support. 3. Tighten the lateral thumb screw to set the blade into the correct position. procedure for this topic. 1. Ensure that the printer is not printing. 2. Turn off the printer and the power-enable switch. Removal The - HP Latex 1500 | User guide - Page 362
2. Lift the module cover to reach the interior. 3. Disconnect the two cables shown below. You have to press the retention clip on each of the two connectors, and gently pull the cable. The black one is for the DC supply to the fans, and the white one is for the AC supply to the curing heaters. 354 - HP Latex 1500 | User guide - Page 363
4. Use a screwdriver to remove the screws of the fan/resistor module. 5. Remove the fan/resistor module. Table 11-59 Fan removal Unlock the fan module Gently pull the fan out Installation The following steps provide the complete procedure for this topic. 1. Put the new fan/resistor module into - HP Latex 1500 | User guide - Page 364
for this topic. 1. Close the module cover. 2. Use a screwdriver to secure the module cover. 3. Turn off the printer in the correct way for maintenance operations: see Turn the printer off on page 214. Replace the drying fan and resistor module The following sections provide details for this topic - HP Latex 1500 | User guide - Page 365
Table 11-61 Preparation steps Unlock the hatches Open the loading table Removal The following steps provide the complete procedure for this topic. 1. Remove the seven cover screws. 2. Remove the cover. ENWW When required 357 - HP Latex 1500 | User guide - Page 366
3. Remove another screw. 4. Disconnect and unroute the cables (from the motor cable tie where marked). NOTE: The red cable goes through the left cable tie and is connected to the left connector. The colored cable passes through the right cable tie and is connected to the middle connector. The - HP Latex 1500 | User guide - Page 367
2. Put the fan in place with its pins. IMPORTANT: The fan cable must go in with the hook facing to the left. 3. Insert and tighten one screw. 4. Reconnect the cables. ENWW When required 359 - HP Latex 1500 | User guide - Page 368
shutter The following sections provide details for this topic. Removal The following steps provide the complete procedure for this topic. 1. Turn off the printer and the power-enable switch. 2. Remove two cover screws from the front left cover. 360 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 369
3. Remove the front left cover. 4. Locate the spectophotometer shutter. 5. Unplug the power cable. 6. Remove one screw and keep it for the new spectrophotometer. ENWW When required 361 - HP Latex 1500 | User guide - Page 370
7. Remove the spectrophotometer shutter. Installation The following steps provide the complete procedure for this topic. 1. Locate the new spectrophotometer shutter in the appropriate kit. 2. Place it where the old one was installed and attach it with the screw. 3. Plug in the cover cable. 4. - HP Latex 1500 | User guide - Page 371
provide the complete procedure for this topic. 1. Turn off the printer and the power-enable switch. 2. Unlock and open the You can find the Material Safety Data Sheets (MSDS) for the ink at http://www.hp.com/go/ msds. Installation The following steps provide the complete procedure for this topic. - HP Latex 1500 | User guide - Page 372
3. Insert and tighten the screws that fix the position of the bottle. 4. Close the printhead cleaning roll door. 5. Turn on the printer in the correct way for maintenance operations: see Turn the printer on on page 215. 364 Chapter 11 Hardware maintenance ENWW - HP Latex 1500 | User guide - Page 373
displays a message 'The carriage beam height is not suitable for loading substrate', call your service representative (see HP Customer Care Centers on page 416). The substrate has jammed If the printer reports a substrate jam, follow these steps. 1. Press an emergency stop button as quickly as - HP Latex 1500 | User guide - Page 374
printer in service mode. 6. Use the Print Care diagnostic menu to raise the carriage beam, and check underneath for any pieces of substrate. 7. Use the same menu to lower the carriage beam to its normal position. 8. Before restarting the printer . 366 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 375
If you are using a paper-based substrate, try changing to a thicker substrate, or reduce the amount of ink. A spindle latch suddenly opens during printer operation If a spindle latch is not closed before starting the substrate load, or it is opened by someone after the spindle was already moving or - HP Latex 1500 | User guide - Page 376
center support with support has been calibrated below the correct position. Otherwise, you can try to move the support printer. This could mean that the support has been calibrated above the correct position. NOTE: Although the center support problems and, generally, this problem support for problem. - HP Latex 1500 | User guide - Page 377
the substrate ● Incorrect routing of the substrate through the printer ● Incorrectly positioned edge holders ● Drying and curing temperatures too and using the substrate collector if required. If you still see some problems, try to increase tension by following the recommendations below. TIP: When - HP Latex 1500 | User guide - Page 378
you have suffered a substrate crash, try starting with step iv and moving backwards up the table until you find settings that work. 370 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 379
, so that the printhead is not so close to the substrate. For information on how to adjust printer settings, see Edit a substrate preset on page 76. There are ink marks on the substrate This problem can occur if any component in contact with the substrate is dirty. Check the pinchwheels, diverters - HP Latex 1500 | User guide - Page 380
and mainly caused by high curing temperature or substrate tensions. Here are some suggested ways to correct the problem: 1. Check that the substrate you are using is the same type as the one you have selected between the drops is about 1 cm (0.4 in). 372 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 381
The following steps provide the complete procedure for this topic. 1. Load a single-roll spindle into the printer. TIP: Use a single-roll spindle to calibrate the height of the dual-roll center support accurately. Do not use the dual-roll spindle, as it is heavier and it may not be level along - HP Latex 1500 | User guide - Page 382
3. Pull the lever down. 4. Adjust the height of the support by turning it counterclockwise. The bearings at the top of the dual-roll center support must touch the spindle. 374 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 383
5. Manually turn the spindle 360 degrees. Make sure there is full contact between the bearings on the support and the face of the spindle except along the ruler groove and pneumatic groove. Turn the bearings on the support. If you cannot turn them, lower the height of the support. NOTE: If a red - HP Latex 1500 | User guide - Page 384
7. Lift the base nut one extra turn by rotating counterclockwise. There are two red dots in the central shaft for your reference. 8. Tighten the base nut. 376 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 385
with the adjustment done using the screws located in the rear side of the center support base, the misalignment has to be fixed following the installation process. Contact HP. The print is shorter than expected Some substrates naturally contract when they are printed on and cured, this can mean - HP Latex 1500 | User guide - Page 386
the tiles from the RIP, ensure that you send all the tiles within the same jobs sent to the printer/Internal Print Server. 4. In order to make sure that even the first tile has less difference in length not detected by the collector sensor. If you 378 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 387
attaching it to the collector core. You are recommended to follow the loading instructions; in particular, align the substrate well. TIP: If you have a the core before you attach it. If you cannot resolve the problem satisfactorily, you are recommended to use the roll-to-roll configuration instead - HP Latex 1500 | User guide - Page 388
by removing the lateral blue screw that fixes it. For use with the in-line-slitters, provided with the printer are standard slotted 2.25 inch (57mm) x 0.75 inch (19mm) blades, with a thickness of up to fix the correct position; tighten the screws. 380 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 389
ENWW Slitter poor cutting quality 381 - HP Latex 1500 | User guide - Page 390
382 Chapter 12 Troubleshoot substrate issues ENWW - HP Latex 1500 | User guide - Page 391
13 Troubleshoot print-quality issues The HP Latex 1500 printer has been designed and m - 5 m 6 pass (indoor high quality) 45 480 1 m - 3 m You are recommended to review the acceptability of a defect according to this table before proceeding to diagnose it to make sure the selected print mode - HP Latex 1500 | User guide - Page 392
and print mode. ● Check whether there are any outstanding printer alerts in the Internal Print Server. React to the alert as instructed in this guide. In particular: ● Make sure the substrate is flat and has no wrinkles. See Troubleshoot substrate issues on page 365. ● Check that the substrate - HP Latex 1500 | User guide - Page 393
Compensation and calibrate if necessary. ( Printer menu > Advance calibration ...) ii. Banding printhead status plot, the image quality troubleshooting plot, and check the current state the one with most nozzles clogged). ● If the problem persists after replacing the printhead, consider it may - HP Latex 1500 | User guide - Page 394
the number of passes. ● Reduce the ink density. ● If the problem persists after all the corrective actions, consider it may be a substrate to see the printhead responsible, and replace it. 3. After finishing the troubleshooting process, delete the image quality inspection job from the queue, and - HP Latex 1500 | User guide - Page 395
the basic steps did not work, but it also covers other possible print-quality defects, diagnosis, and resolution. Basic print-quality troubleshooting The following sections provide details for this topic. Identify the defect. The following steps provide the complete procedure for this topic. 1. This - HP Latex 1500 | User guide - Page 396
122. Substrate-advance sensor check Run the OMAS Diagnostic Test from the HP Print Care window. The test will tell you whether the substrateadvance sensor Media Advance Sensor, usually known as the substrate-advance sensor in this guide. If the substrate-advance sensor is dirty, clean the sensor. See - HP Latex 1500 | User guide - Page 397
-advance sensor is included in the printer's weekly maintenance. Printhead alignment Automatic troubleshooting does not solve the problem, here are some further procedures that you can try. See Printhead health troubleshooting on page 408. Print-quality artifacts troubleshooting Troubleshoot - HP Latex 1500 | User guide - Page 398
Internal Print Server, select Printer > Advance Calibration to check the substrate advance. See Substrate-advance test print on page 150. You can usually correct this problem by adjusting the substrate area fills. There are three likely causes: 390 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 399
thin line, meaning that the bore is clear then. See Printhead health troubleshooting on page 408. ● Printhead alignment. This is a clear contributor to Printer > Advance Calibration to check the substrate advance. See Substrate-advance test print on page 150. You can usually correct this problem - HP Latex 1500 | User guide - Page 400
is most likely to be seen in areas of high ink density. Here are some tips for solving this problem: - Use lower ink density. - Increase the number of passes. - Change the type of mask (large Automatic alignment procedure on page 137. 392 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 401
Internal Print Server, select Printer > Advance Calibration to check the substrate advance. See Substrate-advance test print on page 150. You can usually correct this problem by adjusting the substrate advance substrate, and seem to appear at random. ENWW Advanced print-quality troubleshooting 393 - HP Latex 1500 | User guide - Page 402
be formed and deposited on the substrate to create this effect. Here are some tips for solving this problem: ● Increase the number of passes. ● Reduce the ink density. ● Check the printhead-to-ribs microbanding remains, replace the printhead. 394 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 403
be seen, and bands appear 2 cm apart. Here are some tips for solving this problem: ● Align the printheads. ● Check the scan-beam height in the Internal Print this zone and reduce the wrinkles. Here are some tips for solving this problem: ● Check the scan-beam height in the Internal Print Server. If - HP Latex 1500 | User guide - Page 404
, lines and text are most affected by this issue. It can happen in both axes: the substrate axis and the scan axis. 396 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 405
diagnostics plot on page 141). If necessary, perform a manual alignment, then reprint the printhead alignment diagnostics plot. If the problem is in the substrate axis direction, it may also be been calibrated recently (or ever), that is a possible ENWW Advanced print-quality troubleshooting 397 - HP Latex 1500 | User guide - Page 406
. Check which profile you are using. If necessary, you can make your own ICC profile for the printer, printheads, print mode, and substrate that you are using. ● Ink density, which affects color saturation. ). See Optimize for tiling on page 71. 398 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 407
select Printer > problem with other substrates. See Clean the substrate-advance sensor on page 230. If the problem persists, try adjusting tension and vacuum settings according to the table below, step by step (a to c), until you find settings that work. ENWW Advanced print-quality troubleshooting - HP Latex 1500 | User guide - Page 408
advances, vertical lines get wider after each pass, while horizontal lines are not affected. To correct this problem, try adjusting tension and vacuum settings according to the table below, step by step (a to c), half than in the upper half. 400 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 409
in fast print modes, producing a grainy effect on the print. The example below shows worse coalescence on the right-hand side. ENWW Advanced print-quality troubleshooting 401 - HP Latex 1500 | User guide - Page 410
and select Printer > Advance problem with other substrates. See Clean the substrate-advance sensor on page 230. If the problem persists, try adjusting tension and vacuum settings according to the table below, step by step (a to c), until you find settings that work. 402 Chapter 13 Troubleshoot - HP Latex 1500 | User guide - Page 411
curing module not perfectly dry, and in severe cases the ink can be smudged by touching it. Here are some tips for solving both problems: ● Increase the curing temperature and/or airflow. ● Decrease the ink density. ● Reduce throughput. ● Repeat the Add New Substrate procedure in case you had wrong - HP Latex 1500 | User guide - Page 412
404 Chapter 13 Troubleshoot print-quality issues ENWW - HP Latex 1500 | User guide - Page 413
persists, check the ink cartridge connector (see Bent ink cartridge connector on page 406). 4. If the problem persists, insert a new ink cartridge. 5. If the problem still persists, call your service representative (see HP Customer Care Centers on page 416). ENWW Cannot insert an ink cartridge 405 - HP Latex 1500 | User guide - Page 414
Find more troubleshooting information in the following sections, Problem due to overheating on page 406 and Problem due to the primer system on page 406. 5. If the problem persists, insert a new printhead. 6. If no printhead works in that slot, call your service representative (see HP Customer Care - HP Latex 1500 | User guide - Page 415
● A reseat message for a particular printhead ● A printhead replacement incomplete message ● A numerical error code starting with 46 (46.0X.0Y:ZZ) ● A reseat message for a particular printhead ● A numerical error code starting with 46 (46.0X.0Y:ZZ) The message 46.05.0Y:06 - Primer 0Y leakage - HP Latex 1500 | User guide - Page 416
none of these actions resolve the problem, call your service representative. If you see the message instructs you to replace the primer, replace it. See Replace a primer and latch on page 321. Otherwise, call your service representative with the test results at hand. Printhead health troubleshooting - HP Latex 1500 | User guide - Page 417
(sectiion 2) Drop detector Possible cause Action No banding < 300 blocked (all colors) < 300 blocked (all colors) Other Continue banding troubleshooting. Banding in all colors < 300 blocked (all colors) < 300 blocked (all colors) Substrate advance, or other Check the substrateadvance sensor - HP Latex 1500 | User guide - Page 418
. Continue banding troubleshooting. Hard-clean the printhead, twice if necessary. Replace the printhead. Call your service representative. Hard clean To perform a hard cleaning routine, go to the Internal Print Server, select Printer > Printhead cleaning, select the printhead(s) to clean - HP Latex 1500 | User guide - Page 419
first block of patterns, shown here: If the problem persists, call your service representative (see HP Customer Care Centers on page 416) Printhead cleaning roll roll on page 122. Any handling of the roll may prevent the printer from keeping track of roll usage, in which case you may see spurious - HP Latex 1500 | User guide - Page 420
412 Chapter 14 Troubleshoot ink cartridge and printhead issues ENWW - HP Latex 1500 | User guide - Page 421
to normal, then turn it on again. If you still experience problems, call your service representative (see HP Customer Care Centers on page 416). The printer cannot be restarted from the Internal Print Server In rare cases, the printer may be unresponsive to the Shutdown and Wake up buttons. If this - HP Latex 1500 | User guide - Page 422
Generally poor print quality (such as banding). See Troubleshoot print-quality issues on page 383. ● Either the embedded spectrophotometer or the line sensor is not working properly. If the problem persists, call your service representative (see HP Customer Care Centers on page 416). 414 Chapter 15 - HP Latex 1500 | User guide - Page 423
and reducing printer management costs. HP recommends that you enable Proactive Support right away to save you time and prevent problems before they occur, reducing costly downtime. Proactive Support runs diagnostics and checks for software and firmware updates. You can enable Proactive Support in - HP Latex 1500 | User guide - Page 424
telephone numbers in your location, see http://www.hp.com/go/LatexCareCenters. ● Review the troubleshooting suggestions in this guide. ● Review your RIP's documentation, if relevant. ● Ensure that you have the following information available: - The printer you are using: the product number and the - HP Latex 1500 | User guide - Page 425
17 Printer specifications The HP Latex 1500 Printer allows you to print signs and graphics on a wide range of flexible materials up to 3.20 m (126 in) wide, and uses water-based HP Latex Inks to provide high quality, durable output. Functional specifications This topic provides a full set of - HP Latex 1500 | User guide - Page 426
using rolls 3.2 m (126 in) wide. Physical specifications This topic provides a full set of reference information for this subject. Table 17-5 Printer physical specifications Type: Weight Width Depth Height Memory specifications This topic provides a full set of reference information for this subject - HP Latex 1500 | User guide - Page 427
) 380-415 V AC, 50/60Hz, 30 A max PC power (optional), input rated current HP Latex 1500 1-phase 100-127 V AC, 50/60Hz, 10 max 1-phase 200-240 V AC, 50/ Regulator (required) Regulator with pressure gauge Pneumatic connector The printer comes with an air gun that you must attach to - HP Latex 1500 | User guide - Page 428
printer, Go to http://www.hp.com/ and search for "ecological specifications". Environmental specifications This topic provides a full set of reference information for this subject. Table 17-9 Printer the printer is going to be kept at a temperature of less than 5°C, call your service - HP Latex 1500 | User guide - Page 429
of these messages appears, follow any instructions provided by the printer, and consult the tables below. If you feel in doubt about the correct response, or if you have followed the recommendation but the problem persists, call your service representative. See HP Customer Care Centers on page 416 - HP Latex 1500 | User guide - Page 430
after printing it. Wait a while. If the printer does not recover, restart it. If the problem persists, check the configuration of the Internal Print Server are advised to contact your service representative. See HP Customer Care Centers on page 416. Load substrate. The printer is shut down or not - HP Latex 1500 | User guide - Page 431
blinking button to finish the printer's start-up procedure. Table A-2 Numerical error codes Error code Recommendation 10.04.XX:YY Problem with e-cabinet fuses. The in the replaced Intermediate tank, call your support representative. 46.05.0X:06 Primer X leakage. Reset primer latch and/or - HP Latex 1500 | User guide - Page 432
printer does not detect it, clean the spectrophotometer. If the door is not opening and closing, install a new shutter mechanism (see Replace the spectrophotometer shutter on page 360). If the problem persists, call your support the instructions in the message. 424 Appendix A Printer messages ENWW - HP Latex 1500 | User guide - Page 433
colors. Carriage beam The beam supporting the printhead carriage as it moves back and forth across the printer. Coalescence A print-quality defect that CSR Customer replaceable parts. Curing Curing is needed to coalesce the latex, creating a polymeric film which acts as a protective layer, while - HP Latex 1500 | User guide - Page 434
Firmware Software that controls your printer's functionality and is stored semi-permanently in the printer (it can be updated). Gamut The range of colors and density values reproducible on an output device, such as a printer the substrate. Spindle A rod that supports a roll of substrate while it is - HP Latex 1500 | User guide - Page 435
Tension Tension is applied at the input and the output side of the printer. It needs to be evenly distributed along the whole width of the substrate, thus substrate loading is a critical operation. Vacuum pressure The vacuum applied to - HP Latex 1500 | User guide - Page 436
428 Glossary ENWW - HP Latex 1500 | User guide - Page 437
413 emergency stop buttons 9 environmental specifications 420 error messages 421 F firmware update 22 functional specifications 417 H hard disk specification 418 heat exchanger check clean 253 HP Customer Care 416 HP Proactive Support 415 I image composition 94 in-line slitters 160 in-line slitters - HP Latex 1500 | User guide - Page 438
problems general 383 printer check clean 217 move 15 status beacon 16 printer cleaning kit 204 printer does not print 413 printer does not restart 413 printer does not start 413 printer not detected 414 printer on/off 14 first time 13 printer 417 printing speeds 417 Proactive Support 415 Q QR code 1 - HP Latex 1500 | User guide - Page 439
55, 57, 58 edit preset 76 ink marks 371 jammed 365 load into printer 47 load onto the spindle 45 maintain 37 new 70, 74 not flat 367 -advance sensor clean 230, 231, 233 support services HP Customer Care 416 HP Proactive Support 415 T telephone support 416 thunderstorm 413 tiling 94 U unload - HP Latex 1500 | User guide - Page 440
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HP Latex 1500 Printer User guide
SUMMARY
The following sections provide details for this topic.