HP Latex 1500 User guide - Page 162
Print Care diagnostics, Read the descriptions of the diagnostics and follow the instructions.
View all HP Latex 1500 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 162 highlights
Print Care diagnostics The Print Care diagnostics help you to minimize downtime. When you call your support representative to report an issue, pass on the results of any diagnostics that you ran. Most of these diagnostics can be run with the printer started normally. However, if you experience a severe error in the start-up progress that prevents you from running the diagnostics, an extra start-up mode has been provided for this situation. To use it, go to Print Care and select Printer Tools > Power options > Reboot in diagnostic mode. Then the printer will start only a minimal set of components, so the progress bar in the Internal Print Server will stop at around 20% and display Diagnostic mode. You can then go to the Diagnostics section and run the diagnostic you need. NOTE: Read the descriptions of the diagnostics and follow the instructions. IMPORTANT: When the printer is started in diagnostic mode, it is unable to print. When you have finished the diagnostics, select Printer Tools > Power options > Reboot to restart the printer normally. When you get a message from the printer with a numerical code in the form XX.XX.XX.XX:, we recommend locating the first two digits in the following table to identify the correct diagnostic. Table 9-1 Print Care diagnostics Number Subsystem 01 E-box 10 E-cabinet 11 Printhead Control Link 16 Curing 17 Drying 22 Ink Distribution System 30 Vapor Removal 41 Substrate Path Mechanics 154 Chapter 9 HP Print Care ENWW