HP P Class 450/500/550/600/650/700/750 DiagTools User's Guide - Page 50

6 HP Customer Care Service and Support Lifeline Telephone Support Please have the following information ready when you call so that your enquiry can be dealt with quickly: • Your HP PC Workstation model number and serial number. • The operating system version and the configuration. • A description of the software installed and the accessories used. Lifeline Telephone Support Lifeline is a fee-based telephone support program for PC Workstations available after the one-year telephone support provided as part of the hardware warranty has expired. Your call can either be charged to your phone bill at a per-minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee. The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below. Number 1 (900) 555-1500 1 (800) 999-1148 Method of Payment Charged to phone bill Charged to credit card Charge Type per-minute rate Flat fee In Europe, please call the telephone support center (+44 171 512 5202). Free access to HP information services is not affected by this service. You are encouraged to access HP Information Services throughout the life of your PC Workstation, whether in or out of warranty. 40 English