HP P Class 450/500/550/600/650/700/750 DiagTools User's Guide - Page 71

h - 04FFh, Keyboard Error Codes

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Appendix A The Error Codes 0400h - 04FFh: Keyboard Error Codes 0400h - 04FFh: Keyboard Error Codes Code 0400h 0401h 0410h - 0411h 0412h - 0413h 0414h 0415h 0416h 0417h Explanation Details/Parts to Check The HP Hardware Diagnostics utility received a keyboard controller interface error. Keyboard controller error. Install new system board. The HP Hardware Diagnostics utility Keyboard controller error. issued commands to keyboard controller Install new system board. and received improper responses. Keyboard clock line is stuck low/high. Keyboard or keyboard controller error. Check that keyboard is connected correctly. If error persists, install new system board. Keyboard data line is stuck low/high. Keyboard or keyboard controller error. Check that keyboard is connected correctly. If error persists, install new system board. The HP Hardware Diagnostics utility issued a command to the keyboard and either did not receive a response or received an improper response. Keyboard or keyboard controller error. Check that keyboard is connected correctly. If error persists, install new system board. Keyboard LED could not be turned on. Keyboard error. Replace the keyboard. Keyboard diagnostic echo failed. Keyboard or keyboard controller error. Replace the keyboard. If error persists, install new system board. Keyboard is not responding to command. Keyboard or keyboard controller error. Replace the keyboard. If error persists, install new system board. English 61

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English
61
Appendix A
The Error Codes
0400h – 04FFh:
Keyboard Error Codes
0400h – 04FFh:
Keyboard Error Codes
Code
Explanation
Details/Parts to Check
0400h
The HP Hardware Diagnostics utility
received a keyboard controller interface
error.
Keyboard controller error.
Install new system board.
0401h
The HP Hardware Diagnostics utility
issued commands to keyboard controller
and received improper responses.
Keyboard controller error.
Install new system board.
0410h –
0411h
Keyboard clock line is stuck low/high.
Keyboard or keyboard controller error.
Check that keyboard is connected correctly.
If error persists, install new system board.
0412h –
0413h
Keyboard data line is stuck low/high.
Keyboard or keyboard controller error.
Check that keyboard is connected correctly.
If error persists, install new system board.
0414h
The HP Hardware Diagnostics utility
issued a command to the keyboard and
either did not receive a response or
received an improper response.
Keyboard or keyboard controller error.
Check that keyboard is connected correctly.
If error persists, install new system board.
0415h
Keyboard LED could not be turned on.
Keyboard error.
Replace the keyboard.
0416h
Keyboard diagnostic echo failed.
Keyboard or keyboard controller error.
Replace the keyboard.
If error persists, install new system board.
0417h
Keyboard is not responding to command.
Keyboard or keyboard controller error.
Replace the keyboard.
If error persists, install new system board.