HP Pavilion xh575 HP Pavilion Notebook N5400 and XH500 Series PC's - Reference - Page 96

Keyboard, touch pad, and mouse problems

Page 96 highlights

Solving Problems with Your Computer Troubleshooting Techniques • Make sure the fan is working properly. • Keep in mind that charging the battery and running games and other programs that drive CPU usage toward 100% can increase the computer's temperature. You may also want to test the fan with diagnostics. See "Testing Hardware Operation" on page 111. Keyboard, touch pad, and mouse problems If the touch pad is difficult to control • Customize the touch pad by modifying Mouse properties: click Start, Control Panel, Printers and Other Hardware, Mouse. If the pointing devices don't work • Don't touch the touch pad while booting or resuming. If this happens, try the following: • Press a key on the keyboard to restore normal operation. • Suspend and resume operation using the blue standby button. • Restart the computer: click Start, Turn Off Computer, Restart. If an external mouse doesn't work • Standby or shut down the computer before you attach the mouse, to ensure that it will be detected properly. If you want to go back to using the touch pad, you must standby or shut down the computer before you detach the mouse. If the embedded numeric keypad doesn't work • Make sure Num Lock is on-that you have pressed Fn+F8 to activate the numeric keypad and that you have pressed the Lock key to turn on number lock. • Don't touch the touch pad while booting or resuming-see above. If a special feature on a PS/2 mouse doesn't work • Make sure you installed any drivers included with the mouse. • Restart the computer, so that the system will detect the PS/2 mouse: click Start, Turn Off Computer, Restart. 96 Reference Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141

Solving Problems with Your Computer
Troubleshooting Techniques
96
Reference Guide
Make sure the fan is working properly.
Keep in mind that charging the battery and running games and other programs that
drive CPU usage toward 100% can increase the computer’s temperature.
You may also want to test the fan with diagnostics. See “Testing Hardware Operation”
on page 111.
Keyboard, touch pad, and mouse problems
If the touch pad is difficult to control
Customize the touch pad by modifying Mouse properties: click Start, Control Panel,
Printers and Other Hardware, Mouse.
If the pointing devices don’t work
Don’t touch the touch pad while booting or resuming. If this happens, try the
following:
Press a key on the keyboard to restore normal operation.
Suspend and resume operation using the blue standby button.
Restart the computer: click Start, Turn Off Computer, Restart.
If an external mouse doesn’t work
Standby or shut down the computer before you attach the mouse, to ensure that it will
be detected properly.
If you want to go back to using the touch pad, you must standby or shut down the
computer before you detach the mouse.
If the embedded numeric keypad doesn’t work
Make sure Num Lock is on—that you have pressed Fn+F8 to activate the numeric
keypad and that you have pressed the Lock key to turn on number lock.
Don’t touch the touch pad while booting or resuming—see above.
If a special feature on a PS/2 mouse doesn’t work
Make sure you installed any drivers included with the mouse.
Restart the computer, so that the system will detect the PS/2 mouse: click Start, Turn
Off Computer, Restart.