HP Pavilion zt3100 HP Notebook Series - Troubleshooting - Page 16

Accessing Customer Support Telephone Numbers, Help from a Service Provider

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Help Is Available Accessing Customer Support Telephone Numbers To obtain a list of worldwide customer support telephone numbers: ■ Refer to the printed Worldwide Telephone Numbers booklet included in English only with the notebook. ■ Display customer support telephone numbers on-screen: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel > System > General tab. Then, near the lower edge of the System Properties window, select the Support Information button. ❏ In Windows XP, select Start > Performance and Maintenance icon > System icon. Then, near the lower edge of the System Properties window, select the Support Information button. ■ Obtain the telephone numbers from the HP Web site at http://www.hp.com. Help from a Service Provider To contact an HP service provider near you, refer to the Worldwide Telephone Numbers booklet included in English only with the notebook. For optimal service: ■ Provide all information listed in the "Preparing to Call Customer Support" section earlier in this chapter. ■ Remove or disclose all passwords. 1-10 Troubleshooting

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1–10
Troubleshooting
Help Is Available
Accessing Customer Support Telephone Numbers
To obtain a list of worldwide customer support telephone
numbers:
■
Refer to the printed
Worldwide Telephone Numbers
booklet
included in English only with the notebook.
■
Display customer support telephone numbers on-screen:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel > System > General tab. Then, near the
lower edge of the System Properties window, select the
Support Information button.
❏
In Windows XP, select Start > Performance and
Maintenance icon > System icon. Then, near the lower
edge of the System Properties window, select the Support
Information button.
■
Obtain the telephone numbers from the HP Web site at
Help from a Service Provider
To contact an HP service provider near you, refer to the
Worldwide Telephone Numbers
booklet included in English only
with the notebook. For optimal service:
■
Provide all information listed in the
“Preparing to Call
Customer Support”
section earlier in this chapter.
■
Remove or disclose all passwords.