HP Pavilion zt3100 HP Notebook Series - Troubleshooting - Page 33

FireWire (IEEE 1394) Problems, FireWire device does not work, FireWire connector has only 4 pins

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Problems and Solutions FireWire (IEEE 1394) Problems The high-speed serial bus connector available on some notebooks may be identified in your model-specific documentation as the FireWire connector or as the 1394 connector. The information in this section applies to connectors with either name. FireWire device does not work ■ Be sure the FireWire device is plugged securely into an electrical outlet as well as into the FireWire connector on the notebook. ■ Verify that the device is functioning properly by connecting it to a FireWire connector on another system. ■ Verify with the device manufacturer that you are using the correct driver(s). ■ Use the Device Manager utility in your operating system to check for and resolve any resource conflicts. FireWire connector has only 4 pins The FireWire connector on your notebook may differ from the FireWire connector on a desktop computer. Desktop computers often have 6-pin FireWire connectors and notebooks often have 4-pin FireWire connectors. To connect a FireWire device with a 6-pin cable to your notebook: ■ Replace the 6-pin cable on the device with a 4-pin cable. ■ Use a 6-pin to 4-pin adapter. You can obtain a 6-pin cable or a 6-pin to 4-pin adapter from most computer or electronics retailers. A FireWire device connected to the notebook with a 4-pin connection must be connected to external power as well as to the notebook. Troubleshooting 2-17

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Problems and Solutions
Troubleshooting
2–17
FireWire (IEEE 1394) Problems
The high-speed serial bus connector available on some notebooks may
be identified in your model-specific documentation as the
FireWire
connector
or as the
1394 connector.
The information in this section
applies to connectors with either name.
FireWire device does not work
■
Be sure the FireWire device is plugged securely into an electrical
outlet as well as into the FireWire connector on the notebook.
■
Verify that the device is functioning properly by connecting it to a
FireWire connector on another system.
■
Verify with the device manufacturer that you are using the correct
driver(s).
■
Use the Device Manager utility in your operating system to check for
and resolve any resource conflicts.
FireWire connector has only 4 pins
The FireWire connector on your notebook may differ from the FireWire
connector on a desktop computer. Desktop computers often have 6-pin
FireWire connectors and notebooks often have 4-pin FireWire connectors.
To connect a FireWire device with a 6-pin cable to your notebook:
■
Replace the 6-pin cable on the device with a 4-pin cable.
■
Use a 6-pin to 4-pin adapter.
You can obtain a 6-pin cable or a 6-pin to 4-pin adapter from most
computer or electronics retailers.
A FireWire device connected to the notebook with a 4-pin connection
must be connected to external power as well as to the notebook.