HP Pavilion zt3100 HP Notebook Series - Troubleshooting - Page 4

Digital Memory Card or Memory Stick problems.., CD or DVD Problems ..

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Contents Battery pack charge displays seem inaccurate . . . . . 2-6 Battery pack run time is shorter than expected . . . . . 2-7 Standby cannot be initiated 2-7 Hibernation cannot be initiated 2-8 CD or DVD Problems 2-9 CD or DVD drive is not recognized by the system . . 2-9 No alert sounds when a CD or DVD drive is inserted 2-10 Notebook cannot start up from a CD or DVD. . . . . 2-10 Notebook cannot read a CD or DVD 2-10 DVD movie does not fill the screen 2-11 DVD play is erratic 2-11 Standby or Hibernation affects CD or DVD play . . 2-12 DVD region error code is displayed 2-12 Digital Memory Card or Memory Stick problems. . . . . 2-13 Notebook does not accept a digital memory card or Memory Stick 2-13 Digital memory alerts are not audible 2-13 Notebook does not recognize a digital memory card or Memory Stick 2-14 Digital memory card or Memory Stick does not work and alerts are not audible 2-14 Display Problems 2-15 Display is blank 2-15 Desktop icons are too large or too small 2-16 Characters are dim or difficult to read 2-16 FireWire (IEEE 1394) Problems 2-17 FireWire device does not work 2-17 FireWire connector has only 4 pins 2-17 Game Problems 2-18 Game frequently stops responding or locks up . . . . 2-18 Game sounds are erratic 2-18 Hard Drive Problems 2-19 Primary hard drive cannot be accessed 2-19 Primary hard drive is not recognized 2-19 iv Troubleshooting

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iv
Troubleshooting
Contents
Battery pack charge displays seem inaccurate . . . . .
2–6
Battery pack run time is shorter than expected . . . . .
2–7
Standby cannot be initiated . . . . . . . . . . . . . . . . . . . .
2–7
Hibernation cannot be initiated . . . . . . . . . . . . . . . . .
2–8
CD or DVD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–9
CD or DVD drive is not recognized by the system . .
2–9
No alert sounds when a CD or DVD drive is
inserted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–10
Notebook cannot start up from a CD or DVD. . . . .
2–10
Notebook cannot read a CD or DVD. . . . . . . . . . . .
2–10
DVD movie does not fill the screen . . . . . . . . . . . .
2–11
DVD play is erratic . . . . . . . . . . . . . . . . . . . . . . . . .
2–11
Standby or Hibernation affects CD or DVD play . .
2–12
DVD region error code is displayed . . . . . . . . . . . .
2–12
Digital Memory Card or Memory Stick problems. . . . .
2–13
Notebook does not accept a digital memory card or
Memory Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–13
Digital memory alerts are not audible . . . . . . . . . . .
2–13
Notebook does not recognize a digital memory
card or Memory Stick . . . . . . . . . . . . . . . . . . . . . . .
2–14
Digital memory card or Memory Stick does not
work and alerts are not audible . . . . . . . . . . . . . . . .
2–14
Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–15
Display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–15
Desktop icons are too large or too small . . . . . . . . .
2–16
Characters are dim or difficult to read. . . . . . . . . . .
2–16
FireWire (IEEE 1394) Problems . . . . . . . . . . . . . . . . . .
2–17
FireWire device does not work . . . . . . . . . . . . . . . .
2–17
FireWire connector has only 4 pins. . . . . . . . . . . . .
2–17
Game Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–18
Game frequently stops responding or locks up . . . .
2–18
Game sounds are erratic . . . . . . . . . . . . . . . . . . . . .
2–18
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–19
Primary hard drive cannot be accessed . . . . . . . . . .
2–19
Primary hard drive is not recognized. . . . . . . . . . . .
2–19