HP Pavilion zt3100 HP Notebook Series - Troubleshooting - Page 26

No alert sounds when a CD or DVD drive is inserted, Notebook cannot start up from a CD or DVD

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Problems and Solutions No alert sounds when a CD or DVD drive is inserted If the notebook is off, in Standby, or in Hibernation, no action is necessary. The notebook audibly signals a successful drive insertion or removal only when the notebook is on. Notebook cannot start up from a CD or DVD ■ Allow more time. Startup from a CD or DVD may take up to 30 seconds or longer. ■ Make sure the CD or DVD is bootable. ■ Refer to your model-specific documentation for information about enabling the drive as a boot device. ■ If the drive is removable and is currently inserted into an optional port replicator, insert the drive into a notebook drive bay. Notebook cannot read a CD or DVD ■ Allow more time. It may take up to 30 seconds or longer for the drive to determine the type of media that has been inserted. ■ Make sure a single-sided CD or DVD has been inserted label side up. ■ Make sure the CD or DVD is inserted exactly as directed in your model-specific or drive documentation. ■ Make sure the CD or DVD is supported by the drive. For example, you can play a CD in a DVD drive, but you cannot play a DVD in a CD drive. ■ Change the regional setting on the drive. For instructions, refer to your model-specific documentation or, if you are using optional DVD software, to your DVD software documentation. ■ Clean the CD or DVD. 2-10 Troubleshooting

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2–10
Troubleshooting
Problems and Solutions
No alert sounds when a CD or DVD drive is
inserted
If the notebook is off, in Standby, or in Hibernation, no action is
necessary. The notebook audibly signals a successful drive insertion or
removal only when the notebook is on.
Notebook cannot start up from a CD or DVD
■
Allow more time. Startup from a CD or DVD may take up to
30 seconds or longer.
■
Make sure the CD or DVD is bootable.
■
Refer to your model-specific documentation for information about
enabling the drive as a boot device.
■
If the drive is removable and is currently inserted into an optional port
replicator, insert the drive into a notebook drive bay.
Notebook cannot read a CD or DVD
■
Allow more time. It may take up to 30 seconds or longer for the drive
to determine the type of media that has been inserted.
■
Make sure a single-sided CD or DVD has been inserted label side up.
■
Make sure the CD or DVD is inserted exactly as directed in your
model-specific or drive documentation.
■
Make sure the CD or DVD is supported by the drive. For example,
you can play a CD in a DVD drive, but you cannot play a DVD in a
CD drive.
■
Change the regional setting on the drive. For instructions, refer to
your model-specific documentation or, if you are using optional
DVD software, to your DVD software documentation.
■
Clean the CD or DVD.