HP Photosmart 720 HP Photosmart 720 series digital camera - (English) User Gui - Page 59

Error messages on the computer - camera fix

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Message Possible cause Solution Printer is out of paper. Your printer is out of paper. If OK is visible on the Image Display, load paper and then press OK on the camera. Otherwise, load paper, and then press OK or Continue on your printer. Printing canceled The print job has Press the OK button on the been canceled. camera. Complete the print request again. Any error code numbers that appear The camera is having a problem that HP needs to fix Call HP Support (see Getting assistance on page 60). Error messages on the computer Message Possible cause Solution Connection between the imaging device and computer failed The camera might be connected to a computer through a USB hub. Try connecting the camera directly to the computer, or disconnect other devices attached to the hub. The software says The camera is it cannot find the not working connected correctly. camera Connect the camera directly to a USB-enabled HP DeskJet or Photosmart printer and print an image. This will verify that the image, memory, USB connection and the USB cable are functioning correctly or identify the failure. 6-Troubleshooting and support 59

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6-Troubleshooting and support
59
Error messages on the computer
Printer is out of
paper.
Your printer is
out of paper.
If
OK
is visible on the
Image Display, load paper
and then press
OK
on the
camera. Otherwise, load
paper, and then press
OK
or
Continue
on your
printer.
Printing canceled
The print job has
been canceled.
Press the
OK
button on the
camera. Complete the
print request again.
Any error code
numbers that
appear
The camera is
having a
problem that HP
needs to fix
Call HP Support (see
Getting assistance
on
page 60).
Message
Possible cause
Solution
Connection
between the
imaging device
and computer
failed
The camera
might be
connected to a
computer
through a USB
hub.
Try connecting the camera
directly to the computer,
or disconnect other
devices attached to the
hub.
The software says
it cannot find the
connected
camera
The camera is
not working
correctly.
Connect the camera
directly to a USB-enabled
HP DeskJet or Photosmart
printer and print an
image. This will verify that
the image, memory, USB
connection and the USB
cable are functioning
correctly or identify the
failure.
Message
Possible cause
Solution