HP Photosmart M23 HP Photosmart M22/23 Digital Camera with HP Instant Share - - Page 116

Problem Possible Cause Solution The camera batteries will not charge (continued). The wrong AC power adapter is being used. Use only the HP AC power adapter approved for use with this camera (see page 159). Battery voltage is too low for charging to start. The camera will not attempt to charge NiMH batteries that may be damaged or overdischarged. Remove the batteries from the camera and charge them in the optional HP Photosmart Quick Recharger for M-series cameras (purchased separately), then try them in the camera again. If this does not work, it is likely that one or both of the batteries are bad. Purchase new NiMH batteries and try again. The batteries are damaged or bad. NiMH batteries degrade over time and can fail. If the camera detects a problem with the batteries, it will not start charging or will stop charging. Purchase new batteries. Batteries are not Ensure that the batteries are inserted inserted correctly (see correctly. page 12). The camera does not respond when I press a button. The camera is turned off or has shut down. The batteries are drained. Turn on the camera, or turn it off and then on again. Replace or recharge the batteries. 116 HP Photosmart M22/M23 User's Manual